M1 FIBRE BROADBAND DISCUSSION - Part 2

[twosix]

can anyone confirm that m1 physical store still have the $29.99 10gbps fibre promo?

it is displaying $34.99 for 10Gbps big big on their store's facade!

 

[hyperfuse]

Just saw M1 Shop Jurong Point has the S$30.90 per month 10Gbps without router offer again for Chinese New Year, just like the Christmas offer. It is supposed to be for new users only.

The website still shows S$34.90 per month now.
https://www.m1.com.sg/home-broadband

was referring to this

 

[hyperfuse]

it is displaying $34.99 for 10Gbps big big on their store's facade!

oh i meant $30.90. typo. someone posted earlier in feb

 

[xiaofan]

was referring to this

oh i meant $30.90. typo. someone posted earlier in feb

This S$30.90 per month M1 10Gbps plan new user offer is still there as shown at M1 Shop Jurong Point today 5-Mar-2026. I first saw it on 13-Feb-2026.

I just checked with the staff. He is not sure when the offer will end.

For recontract, you have to check with M1. There may be targeted offer as per the staff.

 

[hyperfuse]

This S$30.90 per month M1 10Gbps plan new user offer is still there as shown at M1 Shop Jurong Point today 5-Mar-2026. I first saw it on 13-Feb-2026.

I just checked with the staff. He is not sure when the offer will end.

For recontract, you have to check with M1. There may be targeted offer as per the staff.

This is new to M1 customer ya?

So even if existing customer who wants to sign up new line in same premises, not entitled for this promo

 

[xiaofan]

This is new to M1 customer ya?

So even if existing customer who wants to sign up new line in same premises, not entitled for this promo

By right you should be able to do that.

Talk to M1 Shop Staff to see if there are any catches, like digital voice number change, how to cancel the existing plan, etc.

Starhub is probably the best in this kind of situation. They will allow you to do that. Sometimes they may even help to port the old digital voice number to the new one (but take note Starhub digital voice is not free but at S$2.18 per month).

 

[hyperfuse]

By right you should be able to do that.

Talk to M1 Shop Staff to see if there are any catches, like digital voice number change, how to cancel the existing plan, etc.

Starhub is probably the best in this kind of situation. They will allow you to do that. Sometimes they may even help to port the old digital voice number to the new one (but take note Starhub digital voice is not free but at S$2.18 per month).

m1 websited updated with this now.

only for new sign ups

 

[Jurong640]

m1 websited updated with this now.

only for new sign ups

Not bad deal. Without router and get M1 10gbps. Let's see by year end when my contract end, will we get special recon offer to 10G

 

[hyperfuse]

Not bad deal. Without router and get M1 10gbps. Let's see by year end when my contract end, will we get special recon offer to 10G

i called up 1623. they say i can sign up as new line to enjoy this 10gbps promo and then call in to terminate my existing fibre plan.

i also have a sms promo to recontract my current line at $37.90 for 6gbps and $34.90 for 10gbps (without router)

so am thinking might as well go for the $29.90 10gbps promo + $10 router = $39.90. just $2 more than recontracting to the 6gbps at $37.90.

 

[shichuanhua]

managed to sell the router for 315, so my plan is 39.9 - 13 =$26 no router

just received the 5gbps card, the new upgrade seems to have issue also -.- download only 2000

 

[xiaofan]

managed to sell the router for 315, so my plan is 39.9 - 13 =$26 no router

just received the 5gbps card, the new upgrade seems to have issue also -.- download only 2000

Are you using browser to carry out the test?

You may want to use either the Desktop app or the CLI version to see if that helps. Personally I like to use the CLI version as it works under Windows/macOS/Linux (including OpenWRT) and even FreeBSD/pfSense.
https://www.speedtest.net/apps
https://www.speedtest.net/apps/cli

What is the configuration of your PC and the 5Gbe card?

 

[shichuanhua]

Are you using browser to carry out the test?

You may want to use either the Desktop app or the CLI version to see if that helps. Personally I like to use the CLI version as it works under Windows/macOS/Linux (including OpenWRT) and even FreeBSD/pfSense.
https://www.speedtest.net/apps
https://www.speedtest.net/apps/cli

What is the configuration of your PC and the 5Gbe card?

it's auto negotiated at 5gbps full duplex.
CLI also same result, i raised a case with M1 waiting for their backend to do a check.
https://www.speedtest.net/result/c/423d29db-b1ce-49fb-8680-192aff01485a

 

[twosix]

it's auto negotiated at 5gbps full duplex.
CLI also same result, i raised a case with M1 waiting for their backend to do a check.
https://www.speedtest.net/result/c/423d29db-b1ce-49fb-8680-192aff01485a

You should see a m1 report in ur email on the onsite installer testing the speed from the Ont.

 

[shichuanhua]

You should see a m1 report in ur email on the onsite installer testing the speed from the Ont.

the installer never test using his laptop~

 

[jies5085]

Received the sms and email from M1 , additional $30 dollars voucher for recontract 6/10Gbps plan

<ADV> M1: Step up to 6Gbps at $37.90/mth with a router choice or move to 10Gbps at $34.90/mth for the ultimate speed.
Enjoy a FREE $30 Giftano voucher when you re-contract to 6/10Gbps plan from 6-15 March at M1 Shops. Vouchers are while stocks last and applicable for ONT plans only.

 

[xiaofan]

it's auto negotiated at 5gbps full duplex.
CLI also same result, i raised a case with M1 waiting for their backend to do a check.
https://www.speedtest.net/result/c/423d29db-b1ce-49fb-8680-192aff01485a

I see. Indeed it could be an M1 side problem. Let's see if M1 can help you to sort out the issue.

Does your router has built-in OOkla SpeedTest capabilty? If yes, you can check the WAN side speed first. Even slower CPU based router like HB710 (IPQ5322 CPU) can show about 5Gbps speed (but not 8.2 Gbps for 10Gbps plan)

For example, I use virtual OpenWRT (Intel N100 Mini PC, dual Intel 82599ES 10Gbe SFP+ ports, Proxmox VE, using two virtual CPU core for OpenWRT) as the main router and I can run SpeedTest CLI directly on the router.

Singtel 5Gbps plan.

1) WAN side speed.

root@openwrt18:~/ookla# ./speedtest -s 5935

   Speedtest by Ookla

      Server: MyRepublic Singapore - Singapore (id: 5935)
         ISP: Singtel, Singtel Broadband
Idle Latency:     2.97 ms   (jitter: 0.11ms, low: 2.64ms, high: 3.02ms)
    Download:  5286.59 Mbps (data used: 3.7 GB)
                  2.93 ms   (jitter: 0.49ms, low: 2.41ms, high: 8.25ms)
      Upload:  4934.72 Mbps (data used: 2.4 GB)
                  9.52 ms   (jitter: 1.43ms, low: 2.99ms, high: 13.72ms)
 Packet Loss:     0.0%
  Result URL: https://www.speedtest.net/result/c/4d9107c2-a407-4c4c-aa9a-4a0b873434a3

2) LAN side speed after OpenWRT, with USB4/TB4/TB3 10Gbe adapter (Marvell AQC103 chipset), Acer Swift Go 14 2024 laptop.

OpenWRT -- 10Gbe/2.5Gbe Switch -- Acer Laptop

PS C:\work\networking\ookla-speedtest-1.2.0-win64> .\speedtest.exe -s 5935

   Speedtest by Ookla

      Server: MyRepublic Singapore - Singapore (id: 5935)
         ISP: Singtel, Singtel Broadband
Idle Latency:     3.81 ms   (jitter: 0.22ms, low: 3.52ms, high: 4.04ms)
    Download:  5416.14 Mbps (data used: 5.4 GB)
                  3.06 ms   (jitter: 0.64ms, low: 2.53ms, high: 13.02ms)
      Upload:  4980.53 Mbps (data used: 4.5 GB)
                  7.99 ms   (jitter: 0.85ms, low: 2.60ms, high: 13.18ms)
 Packet Loss:     0.0%
  Result URL: https://www.speedtest.net/result/c/e36d56f0-ddc5-4dcd-93db-8a9c728ea39b

3) LAN Side after TP-Link Archer BE805.
OpenWRT -- 10Gbe/2.5Gbe Switch -- TP-Link Archer BE805 -- Acer Laptop

PS C:\work\networking\ookla-speedtest-1.2.0-win64> .\speedtest.exe -s 5935

   Speedtest by Ookla

      Server: MyRepublic Singapore - Singapore (id: 5935)
         ISP: Singtel, Singtel Broadband
Idle Latency:     3.91 ms   (jitter: 0.63ms, low: 3.47ms, high: 4.71ms)
    Download:  5396.98 Mbps (data used: 6.3 GB)
                  3.74 ms   (jitter: 0.47ms, low: 3.26ms, high: 9.85ms)
      Upload:  4982.09 Mbps (data used: 5.0 GB)
                  9.30 ms   (jitter: 1.13ms, low: 3.79ms, high: 13.24ms)
 Packet Loss:     0.0%
  Result URL: https://www.speedtest.net/result/c/91ffdac4-cb27-4f06-b530-464700f1b2c7

 

[twosix]

the installer never test using his laptop~

There should be a service report. He has to ensure the speed is correct first before he can sign off.

 

[JoblessDad2023]

Hi Shifus,

I am currently on Gamepro 1Gbps $53 per month expiring next month.
Right now in a 4-room BTO, I am using GT-AX6000 as main in DB Box and RT-AX3000 as node in living room.
As this plan is no longer available, I am not sure whether to recontract 6 or 10gbps (without router), whether to get the router ASUS RT-BE92U or RT-BE92U and still keep GT-AX6000 in my setup. Kinda noob here need some suggestion and advice.

Thanks in advance.

 

[xiaofan]

Hi Shifus,

I am currently on Gamepro 1Gbps $53 per month expiring next month.
Right now in a 4-room BTO, I am using GT-AX6000 as main in DB Box and RT-AX3000 as node in living room.
As this plan is no longer available, I am not sure whether to recontract 6 or 10gbps (without router), whether to get the router ASUS RT-BE92U or RT-BE92U and still keep GT-AX6000 in my setup. Kinda noob here need some suggestion and advice.

Thanks in advance.

Cheapest is to go with 3Gbps and reuse your ROG GT-AX6000, which is better than the free RT-BE58U or Archer BE230.

You can sell the RT-BE58U or keep it as a spare unit.

Since you are on the old gamer plan, I assume you play some games. You may want to tell the M1 users here which games you are playing and see if other M1 users here have issues with the latency or not when playing the games.

 

[JoblessDad2023]

Cheapest is to go with 3Gbps and reuse your ROG GT-AX6000, which is better than the free RT-BE58U or Archer BE230.

You can sell the RT-BE58U or keep it as a spare unit.

Since you are on the old gamer plan, I assume you play some games. You may want to tell the M1 users here which games you are playing and see if other M1 users here have issues with the latency or not when playing the games.

thanks xiaofan for the reply.

they didnt offer me any recontract deal for 3gbps so 6gbps @37.90 should be more worth right. If i were to get 6gbps, is GT-AX6000 still reusable? Is it still better than RT-BE92U?

As for gaming, these days just some dota2 on steam so i am hoping theres no latency issue.