Seannie
Supremacy Member
- Joined
- Aug 26, 2011
- Messages
- 8,688
- Reaction score
- 576
Thank you for the prompt reply. My doubts are more on the part of trying out the array of eyewear.
As you've mentioned, "if the frame doesn't fit you within 15 mins there's no point carrying on." I have never consider trying on the glasses for a substantial period of time before making the order, perhaps part of me feel it's unnecessary, and an annoyance to the optician.
I believe for most, we put it on, view our mugs in the mirror, and order. Akin to footwear, we tend to favour form to function, until pain & dissatisfaction comes along. Thus, what is the textbook process of assessing a good fit without being annoying?
For what it's worth, I am benefitting from your exchange with Seannie. Will milk that customer service, hopefully, without being an irritant.
Dont worry about being an annoyance to the optician. It is his/her job & responsibility & moral ethics to be providing you with all the necessary services that you require and all the info which you need to be aware of whether or not you decide to buy from this optician or not later on. And he/she should not even be letting you feel that you are an irritant or annoyant. If you meet this type of opticians, please just leave the shop and not force yourself to accept this kind of service.
If you feel that trying out a specs is unnecessary then its ok. But if you feel that you do not want to take your time to try out specs due to the optician's attitude, i think it is unacceptable. Do not patronise such shops or return for their service again. Customers should not be treated this way. And it is not as if we are not paying for their service, so why should we compromise?
Just think about it.
i have been under heavy fire. Finally there is someone who can back my case. I believe you also supportive of Japanese frames, like Dun etc?
