[Singtel] iPhone 5S/C Availability and Telco Related Discussions [NO SALES]

sk0065

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They should sell gold stocks to those who come first! And not for new sign up/add on fibre. Everyone will feel fair this way!

those who went for the appointment last fri-sat-sun also never kena forced to take up fibre and etc..
and they went there "1st", accordingly to your theory, since this episode happened this week (it will be classified as 2nd)
 

fuzzybear

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erm. starhub their service also so so. cell coverage also quite bad.
I personally nv tried ST so i though i should give it a go.
But looking at the people here making so much noise about ST.
Now i dunno where to go already. :s22::s22:

I'm going st from m1
allthough I know sT also cmi but maybe hoping it network s better

as for hub all along we know it network cui
 

fuzzybear

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The big 3 dominates.. We HAV TO sign up with either one.. If i rem correctly.. SH changed per sec billing to per min rite ? As in if e call is 10 secs also consider 1 min.. Is it like tat ?

mow a day who make call unless impt hahhah
all gone to data msg
 

Jas007

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i just called singtel hotline but they refuse to connect me to JP singtel shop.

then at first he say check system already no gold stock at JP

then i bluff say my friend now at JP confirm there is gold stock for new line/ROI

then that bugger change his words and say limited stocks,first come first serve while stocks last :s22:

wtf man singtel

from a neutral POV ...
the 2 of u seems to be playing poker with each other leh :s13: :s13:
 

Jas007

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Singtel.. Marketing and advertising can never win over the power of word of mouth. Guys, please remember this injustice next year. If by next year Singtel still behaves like this, I am seriously considering breaking my contract next year to go over to M1.

Guess I will meet that old uncle and his son at M1 Paragon next year when that happens.

Let's see who be first then. *wink* :s13:

quote you for posterity !!! :s13: :s13:

ok ok, joking Shawn :)
but please bring poncho, umbrella, and lots of Shawn's ST fanboys with you to M1 ...
i came from M1 to ST ... they also no angel :s13:
i rem asking why M1 multisim so ex compared to ST & SH !!!
 

robleesg

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I was at JP and met arsenal12.

Just to take note.

The person name priscilla at JP just now attended to me, i don't know how much words did she twist.

She come and tell me, if i work here and ask how i know?

She confirm/double confirm no gold, i looked into her eyes and ask her that.

Then next say Gold only for ROI/new line.

Which is true i don't know. Just that this kind of customer support is really bad and i don't tolerate this.

Just to let you all know. Customer service is very important, singtel should really train their officer properly.

If you open a business to provide a service, you should adhere to it and provide the server with a positive attitude. Not just hiring people to sell and sell and sell.

Hey shawn_sboi

So I heard back from my colleagues. It's a miscommunication. They checked with the JP folks and was told they don’t even have any Gold iPhone. They shared all your feedback with Priscilla’s boss... please don't blame her. :angel:

I’m also waiting for iPhone 5s Gold 32GB. :s12: Let you know when there's stock... Hope Apple rolls them out faster!
 

nez

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st when making call inside mrt will have problem?

Personally for me, most of the time i have difficulty calling out when mrt underground.

As for surfing when mrt underground, i get connected to 3G instead. Haiz, so much for recontacting to 4G network to get a better surfing experience :s22:

For me so far the surfing experience is still the same, same slow connection. yuck!
 
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jownsftw

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Hey shawn_sboi

So I heard back from my colleagues. It's a miscommunication. They checked with the JP folks and was told they don’t even have any Gold iPhone. They shared all your feedback with Priscilla’s boss... please don't blame her. :angel:

I’m also waiting for iPhone 5s Gold 32GB. :s12: Let you know when there's stock... Hope Apple rolls them out faster!

M0tMkyA.jpg


pruss huans~
 

sk0065

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bro, u know "tmd" is double-edged when typed ?
cos when i reading the post, it seems like i am the one saying that to you leh !!!! :s13: :s13:

next time tell me in person :s13:

Hahahah

Hey!
Chill la, Friday leh.

What you wanted me to reply to the complainer?

Please don't leave Singtel?

And don't take my comments so personally la.
 

Zildjian

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Hey shawn_sboi

So I heard back from my colleagues. It's a miscommunication. They checked with the JP folks and was told they don’t even have any Gold iPhone. They shared all your feedback with Priscilla’s boss... please don't blame her. :angel:

I’m also waiting for iPhone 5s Gold 32GB. :s12: Let you know when there's stock... Hope Apple rolls them out faster!
hi bro.. Its not jus abt e priscillia.. Its e whole singtel.. Its having double or even triple standards..
 

Jas007

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Hahahah

Hey!
Chill la, Friday leh.

What you wanted me to reply to the complainer?

Please don't leave Singtel?

And don't take my comments so personally la.

eh ... relak lah bro
miscommunication ;) like ST !!! :s13:
i only pulling your leg lah ...

so how tonight got hot date with the Mrs boh ? :s13:
peace :)
 

Jas007

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hi bro.. Its not jus abt e priscillia.. Its e whole singtel.. Its having double or even triple standards..

ya man !
why always make us beg for things that are already given to others !!!
must call and call .. then and only then can get what we seeking ...

i understand you dun want whole SG to know can ask for voucher, early recontract, etc ...
but for the benefit of those who makes an effort to call to request ...
if they meet the requirements or entitlement, pls just fulfill their request instead of making things so uneven and unfair
end of day, u still MAKE or BENEFIT from all the rest who dunno of the loopholes, and yet make those in the know happy and satisfied ... instead of being disgruntled and thinking of jumping ships !
 

deep3lue

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Hey shawn_sboi

So I heard back from my colleagues. It's a miscommunication. They checked with the JP folks and was told they don’t even have any Gold iPhone. They shared all your feedback with Priscilla’s boss... please don't blame her. :angel:

I’m also waiting for iPhone 5s Gold 32GB. :s12: Let you know when there's stock... Hope Apple rolls them out faster!

Hi robleesg,

You are new here and you are indeed working from Singtel. So it's means that Singtel is aware of this thread and is possibly reading each and every single thread we post.

In here, it is a closely-knit community than you can ever imagine. I may not know everyone in real life, but everyone in here recognises our nicks: Shawn_sboi, Negativzero, eileen99, jas007, etc. We have been here longer than you have and you can imagine how close we have gotten throughout the years buying iPhones from Singtel. There are many more who are just reading our posts and I can assure you, your nick doesn't ring a bell in here until recently when I picked you out from the crowd. Robleesg, the iPhone users in this thread are a family in here. We watch out for each other and we help out as much as we can for each other.

So, if you are telling me that Shawn_sboi had a miscommunication, then you obviously don't know him well enough. Before you were in here trying to help, Shawn_sboi was the only guy who bothered to help Singtel users understand the terms and conditions of their contracts. He is the most helpful guy around here, and if you, as a Singtel staff, coming to us saying that there have been a miscommunication between him and the Jurong Point staff, are you suggesting that Shawn_sboi has been lying to us?

Robleesg, look I don't blame you personally. However, please read around the postings and notice the common answers they all got from Singtel staffs at various outlets: "no, there is no gold iPhone for purchase or recontract. However if you do sign up for a new plan or new mio tv plan or etc you can get one." Either you are lying or your colleagues are lying or maybe there has been a miscommunication somewhere on your end because it's not just Shawn_sboi has been getting such an answer, many here have replied and I can imagine many more likewise have but have been unable to voice out in here.

If you tell me that there has been a miscommunication, then please go find out where the issue lie because I trust Shawn_sboi more than I trust you. And I sincerely believe many more will back me on this.

And since you are indeed from Singtel, please help me solve this riddle: where and when did Singtel did a survey or gotten widespread feedback regarding the fact that we, Singtel users, voiced out saying that we do not use a lot of data in our old 12Gb plan because I am sick and tired of hearing Singtel telling me that the change is due to the fact that Singtel has gotten feedback and results of survey done showed that we the users do not exceed 2Gb every month. Show me the results of that findings just like how M1 showed theirs.

Robleesg, on another day, I would gladly welcome a Singtel representative to be among us answering and getting feedbacks from us. However today, you have shown that there is a distinct miscommunication between us and the management of Singtel.

If all three telcos are the same, then it makes more sense for me to move my hard earn money to the other two every two years and not Singtel earn a single bit from me until they know how to display that Singtel does treasure us. If new customers is all Singtel cared about, I can gladly do just that.

Just to give you a little bit of Shawn_sboi's background: he has been queuing for the iPhone since it's launch in Singapore and has been consistently among the top ten until last year when Singtel changed the format. I have started with Singtel during the iPhone 3GS days and been top ten with him since iPhone 4 along with Negativzero. So please, don't come and tell me that "there have been a miscommunication".

We already know that there have been a miscommunication between Singtel and us for a very long time.
 

arsenal12

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how i wish whoever purchased gold iphone this morning from JP with new line sign up show a receipt here...haa that will really quiet ST. anyone?
 
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