Switching fibre ISP ?

[engjoo]

I am planning to switch my fibre ISP in the coming months.

Can anyone who have been through it share how much down time can one realistically expect ? Any recommendations or advices?

Thanks !

 

[renfred89]

I am planning to switch my fibre ISP in the coming months.

Can anyone who have been through it share how much down time can one realistically expect ? Any recommendations or advices?

Thanks !

Assumingly you have already got your TP installed, half a battle is won.

The lead time depends on which isp u going for. The best person to advise is their representatives..

If u do not have the TP installed, hahas hallelujah..

 

[Henry Ng]

Assumingly you have already got your TP installed, half a battle is won.

The lead time depends on which isp u going for. The best person to advise is their representatives..

If u do not have the TP installed, hahas hallelujah..

In most cases, time is not a problem as u can keep your existing isp till your new service is ready. Which isp u intended to sign up? Many people could not decide as it is hard to decide.

 

[xRenol]

I am planning to switch my fibre ISP in the coming months.

Can anyone who have been through it share how much down time can one realistically expect ? Any recommendations or advices?

Thanks !

You can request to activate Port 2 on TP for your next ISP to ensure it is working before you terminate your existing one.

This can save the trouble and time to wait for your existing ISP to release Port 1 on TP.

 

[engjoo]

You can request to activate Port 2 on TP for your next ISP to ensure it is working before you terminate your existing one.

This can save the trouble and time to wait for your existing ISP to release Port 1 on TP.

Does activating Port 2 require the removal of the existing trunking and relaying additional fibre optic cable into the home ?

My existing ISP is on Port 1 and I remember when opennet came to install it, the testing was done only on Port 1. As a matter of fact, I do not recall any fibre optic being "connected" to Port 2.

 

[engjoo]

In most cases, time is not a problem as u can keep your existing isp till your new service is ready. Which isp u intended to sign up? Many people could not decide as it is hard to decide.

Yes. I have decided on my ISP but I think only port 1 can be used so since the current ISP is using Port 1, I wonder how long do I need to wait for opennet to link this Port to the new ISP.

 

[Henry Ng]

Yes. I have decided on my ISP but I think only port 1 can be used so since the current ISP is using Port 1, I wonder how long do I need to wait for opennet to link this Port to the new ISP.

OpenNet can activate port 2 from outside your home. Usually nothing need to be done.
How fast will depend on the new isp as some issue the ticket to OpenNet late or never chase OpenNet.

 

[Henry Ng]

Regardless of isp, it is strongly recommended that you use a Cat 6 or 5e LAN cable instead of using wifi as wifi has its limitation. To enjoy your maximum speed a Cat 6 or 5e LAN cable is a must. With a good cable, even 995 Mbps local speed is possible.

 

[engjoo]

OpenNet can activate port 2 from outside your home. Usually nothing need to be done.
How fast will depend on the new isp as some issue the ticket to OpenNet late or never chase OpenNet.

Regardless of isp, it is strongly recommended that you use a Cat 6 or 5e LAN cable instead of using wifi as wifi has its limitation. To enjoy your maximum speed a Cat 6 or 5e LAN cable is a must. With a good cable, even 995 Mbps local speed is possible.

Yes my home is cat 6 wired to all rooms. I think this point wasn't the subject of the discussion which was about how to minimise downtime while switching fibre ISP.

 

[abstrax]

Yes my home is cat 6 wired to all rooms. I think this point wasn't the subject of the discussion which was about how to minimise downtime while switching fibre ISP.

To minimize downtime....best to use port 2 of tp for new fiber isp n wait till its up b4 u terminate ur existing 1...

 

[xRenol]

Does activating Port 2 require the removal of the existing trunking and relaying additional fibre optic cable into the home ?

My existing ISP is on Port 1 and I remember when opennet came to install it, the testing was done only on Port 1. As a matter of fact, I do not recall any fibre optic being "connected" to Port 2.

I doubt so because by right OpenNet should have connected (but not activated) Port 2 during the installation of TP.

It is best to connect the new RSP/ISP on Port 2 to prevent any downtime during the transition of RSPs/ISPs.

 

[engjoo]

I doubt so because by right OpenNet should have connected (but not activated) Port 2 during the installation of TP.

It is best to connect the new RSP/ISP on Port 2 to prevent any downtime during the transition of RSPs/ISPs.

OK. This is loud and clear.

Port 2! Port 2! Port 2!

Thanks !

 

[JeNoVa-IcHiGo]

Take note, in some cases, depending on AREA, the port 2 is indeed installed without fusion at the TP side.

Most are done properly thou. Other than that they probably neeed go mdf, riser and everywhere to perform fusion to make it work. Thus dragging the chance of this thing called INsufficient capacity coming into play, and becomes the 3week-6month daily-i-pray-u-pray-we-pray Opennet Issue.

 

[chaicka]

I doubt so because by right OpenNet should have connected (but not activated) Port 2 during the installation of TP.

It is best to connect the new RSP/ISP on Port 2 to prevent any downtime during the transition of RSPs/ISPs.

Not entirely true. In the initial areas of NGNBN, only port 1 was fused and port 2 was not.

 

[ahber79]

And also do check out where is this riser for your unit. Fusion for port 2 need to be done outside your house and at the riser. Do notify the homeowner where the riser is located of the impending works so that the riser can be accessed on that day if it is not located in a common area.

 

[xRenol]

Not entirely true. In the initial areas of NGNBN, only port 1 was fused and port 2 was not.

You mean the initial roll out phase or new BTO flats?

 

[engjoo]

Not entirely true. In the initial areas of NGNBN, only port 1 was fused and port 2 was not.

When you are saying Port 1 is fused and Port 2 not, do you mean inside the house or outside the house ? If I remember correctly, there are no optical fibre going to port2 when they install the TP in the house. Does that mean that Openet need to physically add new fibre optic cables by removing the trunking leading from outside my house and to the TP again ?

 

[JeNoVa-IcHiGo]

When you are saying Port 1 is fused and Port 2 not, do you mean inside the house or outside the house ? If I remember correctly, there are no optical fibre going to port2 when they install the TP in the house. Does that mean that Openet need to physically add new fibre optic cables by removing the trunking leading from outside my house and to the TP again ?

It could be both inside and outside the house, depending on if the contractor fulfiled the "order" correctly. BY RIGHT they were supposed to fuse BOTH within the house. but sometimes they just fuse only port 1. Thus within house port 2 might not be fused. THis one is the thing you got to confirm when they install your TP.

On the other hand, at your riser 2nd port is always not fused. And no, 1 fibre cable has 2 or more strands. so no need to add new fibre optic cables(the black colored one laid in trunking)

 

[engjoo]

It could be both inside and outside the house, depending on if the contractor fulfiled the "order" correctly. BY RIGHT they were supposed to fuse BOTH within the house. but sometimes they just fuse only port 1. Thus within house port 2 might not be fused. THis one is the thing you got to confirm when they install your TP.

On the other hand, at your riser 2nd port is always not fused. And no, 1 fibre cable has 2 or more strands. so no need to add new fibre optic cables(the black colored one laid in trunking)

Ok. Thanks! At least you answered my greatest concern about the fibre. The last thing I want is they have to redo the trunking just to add additional cable.

 

[chaicka]

When you are saying Port 1 is fused and Port 2 not, do you mean inside the house or outside the house ? If I remember correctly, there are no optical fibre going to port2 when they install the TP in the house. Does that mean that Openet need to physically add new fibre optic cables by removing the trunking leading from outside my house and to the TP again ?

Your place was in the initial NGNBN deployment areas? I believe some of the earlier blocks/areas during initial deployment years back was without port 2 fibre going into premises.