ViewQwest Fiber Broadband Official Thread - Part 4

Status
Not open for further replies.

Punypunk

Junior Member
Joined
Mar 14, 2011
Messages
39
Reaction score
0
My internet has been down since last night. Anyone having the same issue? Tampines HDB. Tried calling VQ several times but no one is picking up the call... It's has already been more than 12 hours...
 

koicafex

Great Supremacy Member
Joined
Jul 6, 2011
Messages
50,978
Reaction score
4
went do speedtest just now
found out got boosted to 800mbps :eek:
when boost 1 sia? :s13: shiok!
no wonder ytd dl game can reach 70mbps

went website check...cheapest plan now 1gb :eek:


btw, is it possible to get a new modem? this modem 3yrs old liao...this few month keep bo tai bo ji lose connection, must reset modem...
the lights all green like normal :s22:
wifi + cable can't connect to anything
 
Last edited:

SaruwatariShun

Supremacy Member
Joined
May 29, 2012
Messages
5,368
Reaction score
0
btw, is it possible to get a new modem? this modem 3yrs old liao...this few month keep bo tai bo ji lose connection, must reset modem...
the lights all green like normal :s22:
wifi + cable can't connect to anything

Same as mine, been cranky for the past one month. Lost wifi connectivity twice in half hour.
 

Nights

Master Member
Joined
Jan 1, 2000
Messages
2,509
Reaction score
4
I connect the zhone modem directly to my pc with lan cable and do a speed test. I'm getting random result varies from 480 - 930Mbps download and 114 - 478Mbps upload. Why does the speed fluctuate so much?

Also, do you guys get new modem? Mine is like a bit dirty, definitely not new...
 

Nights

Master Member
Joined
Jan 1, 2000
Messages
2,509
Reaction score
4
I'm in big trouble now. I connect the zhone modem back to my router now I can't connect to the Internet :eek::eek: . Gosh! VQ really giving me lot of trouble!!!
 

xRenol

Supremacy Member
Joined
Dec 27, 2011
Messages
7,213
Reaction score
185
I'm in big trouble now. I connect the zhone modem back to my router now I can't connect to the Internet :eek::eek: . Gosh! VQ really giving me lot of trouble!!!

I think you need to configure your Zhone as it is an ONT + router by default (if I am not wrong).
 

fibernet

Member
Joined
Aug 10, 2014
Messages
223
Reaction score
0
went do speedtest just now
found out got boosted to 800mbps :eek:
when boost 1 sia? :s13: shiok!
no wonder ytd dl game can reach 70mbps

went website check...cheapest plan now 1gb :eek:


btw, is it possible to get a new modem? this modem 3yrs old liao...this few month keep bo tai bo ji lose connection, must reset modem...
the lights all green like normal :s22:
wifi + cable can't connect to anything

Just drop an email to our NOC. We can update your firmware on the zhone to the latest version. If there is any hardware issue we can replace the unit.
 
Status
Not open for further replies.
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top