The Watch Thread - Part 8

Status
Not open for further replies.

Henabi

High Supremacy Member
Joined
Aug 3, 2004
Messages
32,163
Reaction score
762
yes,now that i check,is also visible without the lume,whats lemon law?

Bring back to the boutique bah...

Usually I will bring everything back, including receipt.

Tying to go at a timing whereby the boutique is empty and discuss this matter in private...
 

Ed.YEO

Banned
Joined
Oct 1, 2015
Messages
8,713
Reaction score
0
...as from their tone when i call them just now,they say if something is really wrong,they need to send it to service centre,it usually takes how long to service it?cant be i today buy it and i still need to wait for few weeks then i can wear it again?then whats the point of buying it today?
恕我直言,如果你是在离开专卖店/零售商店几十分钟,还是一两个小时内,发现你的手表有问题再拿回去向销售员指出问题所在,或者还有商量的余地。但是你选择在数小时之后才致电到那卖表给你的商店指出你的手表有问题,那么他们也就将问题推到技术部。。。你也就失去换表的优势。

现今的销售服务,只是专注在卖产品。极少商家会积极的去面对产品瑕疵的存在,就算有,也是推去保修部检查问题是否轻微,还是严重。你只要回顾一下其他师兄在SWATCH集团保修部面对过的经验,就了解有多负面了。

三位数的产品有问题,或者不会那么在意。
四位数的产品有问题,肯定就有进步?
五位数的呢?问问以下那些曾经到劳力士维修中心喝茶的师兄,经验如何吧。

To be perfectly blunt, if you are out in stores/retail store a few minutes, and within an hour or two, find your watch has a problem then take it back to the sales point or there is some room for negotiation. However you choose to call a few hours later the shop that sells to you that your watch has problems, then they will push the problem to the technical department ... You also lose the advantage of the changing table.


Today's sales and service, just focus on selling products. Very few businesses will face defects exist, even if there were, is pushed to the warranty Department to check if the problem is minor, or severe. You just have to look at other seniors through the experience of the SWATCH group warranty Department, they know how bad.


Triple-digit product is defective, or does not care so much.

A problem with the four-digit product, must there be progress?

Five-digit number? Ask those to Rolex repair center tea's senior experience.
 
Last edited:

proskiwxz

Member
Joined
Dec 15, 2011
Messages
184
Reaction score
0
恕我直言,如果你是在离开专卖店/零售商店几十分钟,还是一两个小时内,发现你的手表有问题再拿回去向销售员指出问题所在,或者还有商量的余地。但是你选择在数小时之后才致电到那卖表给你的商店指出你的手表有问题,那么他们也就将问题推到技术部。。。你也就失去换表的优势。

现今的销售服务,只是专注在卖产品。极少商家会积极的去面对产品瑕疵的存在,就算有,也是推去保修部检查问题是否轻微,还是严重。你只要回顾一下其他师兄在SWATCH集团保修部面对过的经验,就了解有多负面了。

三位数的产品有问题,或者不会那么在意。
四位数的产品有问题,肯定就有进步?
五位数的呢?问问以下那些曾经到劳力士维修中心喝茶的师兄,经验如何吧。

i only found out,when I'm watching movie,no chance to go back there
 

proskiwxz

Member
Joined
Dec 15, 2011
Messages
184
Reaction score
0
Bring back to the boutique bah...

Usually I will bring everything back, including receipt.

Tying to go at a timing whereby the boutique is empty and discuss this matter in private...

why did they even put it out for sale,when theres a defect in the product,i didn't peel off the protective sticker during checking of the watch so i thought everything is fine,in the end after few hours then i notice the defect is there
 

xuan87

Senior Member
Joined
May 1, 2007
Messages
2,373
Reaction score
2
Massdrop currently have the Hamilton Jazzmaster Viewmatic Watch for US$400 if lowest tier is hit.

Looks pretty classy and the size is just nice to both be an everyday watch and as a dress watch.

I initially saw the title as Jizzmaster instead of Jazzmaster :s13::s13:
 

This Is Fate

Senior Member
Joined
Apr 8, 2007
Messages
1,542
Reaction score
0
OzE4B7j.jpg


Finally arrived!
 

Ed.YEO

Banned
Joined
Oct 1, 2015
Messages
8,713
Reaction score
0
does lemon law comes into effect for omega watches?
任何商品,任何消费者,任何销售者,都会受柠檬法影响。产品有瑕疵还是损坏,就要视乎责任是否归咎在于销售者,还是消费者。

打个比方
你花了大概十二千买了一只劳力士运动款式。带回去后,几个小时发现那铝质外圈上有一道明显的刮痕。你冷静的将那只表带回商铺,再向销售员指出刮痕的所在。销售员反指你再将表带出商店后可能意外撞花那铝质外圈。不能接受销售员给你冠上的错误,你与销售员,甚至店铺管理层僵持不下。。。因此就告到消费者协会,甚至到小额赔偿法庭?

柠檬法是否有涵盖在于外表上,我不知道。但是如果商品操作不正常,的确是销售商的责任。况且,在商品交易时,买家,卖家都必须当场确认外表上的缺陷,双方商确或者对换商品后才进行交易。也就是说,基本上,在交易过程中,买家并没点出外表瑕疵,也就接受商品瑕疵(如有)。

建议?如HANEBI师兄提到的,尝试将你的表,带回销售商店,再向其销售主管提出问题所在。越快越好,不要拖,最好是明天。也许销售主管会考虑到公司名誉,当场接受并对换。要是主管硬要将问题推到保修部门,你或许也就只能硬着头皮接受。。。因为在交易时你没当场察觉问题的存在,责任也就套在你头上了。
 
Last edited:

patryn33

Arch-Supremacy Member
Joined
Apr 10, 2006
Messages
23,203
Reaction score
80
Is the black spot visible without lume???

If so, then demand a 1-1 exchange... SA cannot then speak with Manager...

Manager cannot. go higher... keep escalating until someone higher say change!

Also... check whether the "lemon law" can come into effect or not

Come on watch is sold, go back to omega to claim warranty.
 

patryn33

Arch-Supremacy Member
Joined
Apr 10, 2006
Messages
23,203
Reaction score
80
i love this watch,so i wasnt planning to get a refund,but will they exchange a new watch and give me?as from their tone when i call them
just now,they say if something is really wrong,they need to send it to service centre,it usually takes how long to service it?cant be i today buy it and i still need to wait for few weeks then i can wear it again?then whats the point of buying it today?

Swatch has a service center here, walk in and get it resolve.
Recall the days when u played the game passing message thru a string of kids.... How screw up is the message at the end? Why would you want to go thru a SA who will pass it to some middle person to the service center and back!!!!! We don't learn anything?

Service center need to have stock of not there will be some wait. Not sure if they let u wear till the parts arrive to bring in for repairs. In general not handled that way.

Why buy locally? Reason - u get to sit down and try the watches. You get to view the watch and inspect it to your liking. U also get to be serviced by SA, maybe can drink water or meimei can caress your hands and give u a hand message.
 
Last edited:

fabiaN__

Supremacy Member
Joined
Aug 31, 2001
Messages
6,320
Reaction score
24
i just bought omega seamaster from omega boutique.but the minute hand had one black stain at the middle of the triangle,is this normal?

2ynmnop.jpg

I think it's uneven application of lume? Not sure if you can exchange it in SG, if you got it from overseas.

But whatever it is, if it gets on your nerves, bring it in to the service centre...
 

iV3RsOn

Supremacy Member
Joined
Dec 16, 2003
Messages
5,781
Reaction score
2
Swatch has a service center here, walk in and get it resolve.
Recall the days when u played the game passing message thru a string of kids.... How screw up is the message at the end? Why would you want to go thru a SA who will pass it to some middle person to the service center and back!!!!! We don't learn anything?

Service center need to have stock of not there will be some wait. Not sure if they let u wear till the parts arrive to bring in for repairs. In general not handled that way.

Why buy locally? Reason - u get to sit down and try the watches. You get to view the watch and inspect it to your liking. U also get to be serviced by SA, maybe can drink water or meimei can caress your hands and give u a hand message.

Can sic where got mei mei? Everywhere I go is auntie and uncle
 

proskiwxz

Member
Joined
Dec 15, 2011
Messages
184
Reaction score
0
Swatch has a service center here, walk in and get it resolve.
Recall the days when u played the game passing message thru a string of kids.... How screw up is the message at the end? Why would you want to go thru a SA who will pass it to some middle person to the service center and back!!!!! We don't learn anything?

Service center need to have stock of not there will be some wait. Not sure if they let u wear till the parts arrive to bring in for repairs. In general not handled that way.

Why buy locally? Reason - u get to sit down and try the watches. You get to view the watch and inspect it to your liking. U also get to be serviced by SA, maybe can drink water or meimei can caress your hands and give u a hand message.

i didnt even notice it till it turn dark and i saw the lume of the minute hand has the black stain,i check when i bought it,but the black stain for unlumee,u have to see in a certain angle,then u can see it,hard to notice it if u just see straight at the face,now its they sell a defect item,instead i have to bring to service centre and wait for few weeks?whats the point of buying it then.
 

proskiwxz

Member
Joined
Dec 15, 2011
Messages
184
Reaction score
0
任何商品,任何消费者,任何销售者,都会受柠檬法影响。产品有瑕疵还是损坏,就要视乎责任是否归咎在于销售者,还是消费者。

打个比方
你花了大概十二千买了一只劳力士运动款式。带回去后,几个小时发现那铝质外圈上有一道明显的刮痕。你冷静的将那只表带回商铺,再向销售员指出刮痕的所在。销售员反指你再将表带出商店后可能意外撞花那铝质外圈。不能接受销售员给你冠上的错误,你与销售员,甚至店铺管理层僵持不下。。。因此就告到消费者协会,甚至到小额赔偿法庭?

柠檬法是否有涵盖在于外表上,我不知道。但是如果商品操作不正常,
的确是销售商的责任。况且,在商品交易时,买家,卖家都必须当场确认外表上的缺陷,双方商确或者对换商品后才进行交易。也就是说,基本上,在交易过程中,买家并没点出外表瑕疵,也就接受商品瑕疵(如有)。

建议?如HANEBI师兄提到的,尝试将你的表,带回销售商店,再向其销售主管提出问题所在。越快越好,不要拖,最好是明天。也许销售主管会考虑到公司名誉,当场接受并对换。要是主管硬要将问题推到保修部门,你或许也就只能硬着头皮接受。。。因为在交易时你没当场察觉问题的存在,责任也就套在你头上了。

now its the inner watch that has problems,they cant possibly blame me and say that its me that make spoil the inner part, i will ****ing **** up the management if they are so unreasonable
 

Ed.YEO

Banned
Joined
Oct 1, 2015
Messages
8,713
Reaction score
0
now its the inner watch that has problems,they cant possibly blame me and say that its me that make spoil the inner part, i will ****ing **** up the management if they are so unreasonable
"I seller. No maker. Hav problen, go maker." :D
 
Status
Not open for further replies.
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top