2018 Google Pixel 3 and 3XL...πŸ˜—πŸŽ‰πŸ˜΅

porkseller

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You should just call and make noise. This hidden charge is unacceptable, I'll not be buying anything expensive from Google Store.
ok i try call bank and kp again, maybe threaten to park my cash elsewhere if they don't waive. i already asked why there was the charge. they said it's because of this

Singapore dollar transactions processed outside Singapore
All card transactions processed outside Singapore but charged in Singapore dollar (i.e. without any currency conversion) will be subject to an administrative fee of 2.8% on the total amount of the transaction, which includes a 1% fee by Visa or by MasterCard, which shall be payable by you and debited from your Card account. This includes but is not limited to any card transaction in Singapore dollars on overseas-based websites and mobile applications.
So much extra? Mine is 126x I think.

Posted from PCWX using Nexus 5
think you 126X cos only tio 1%. it's not my fault for not knowing the transaction was processed outside singapore. google gave the impression that they operated an online store from singapore.

it's a S$1249 purchase ffs, not some $1.99 IAP. i'm mighty pissed
 

Vulpix

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ok i try call bank and kp again, maybe threaten to park my cash elsewhere if they don't waive. i already asked why there was the charge. they said it's because of this



think you 126X cos only tio 1%. it's not my fault for not knowing the transaction was processed outside singapore. google gave the impression that they operated an online store from singapore.

it's a S$1249 purchase ffs, not some $1.99 IAP. i'm mighty pissed


TBH if you ask me, this is mostly Google's fault. I buy Apple phone also no have such charges. The blame should be on them.
 

porkseller

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TBH if you ask me, this is mostly Google's fault. I buy Apple phone also no have such charges. The blame should be on them.
ya but google dont want to help, taichi to bank.

in this kind of scenario nobody thinks it's their fault, especially not mine. google insist that they only pocket my S$1249, while bank is the one who pocket my S$34.97 as a result of google handling the transaction out of SG.

maybe it's really my fault for buying from google. if bank dont waive, i llst just gonna take it as a lesson learnt
 

Vulpix

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ya but google dont want to help, taichi to bank.

in this kind of scenario nobody thinks it's their fault, especially not mine. google insist that they only pocket my S$1249, while bank is the one who pocket my S$34.97 as a result of google handling the transaction out of SG.

maybe it's really my fault for buying from google. if bank dont waive, i llst just gonna take it as a lesson learnt

I got nothing to offer you other than a like for your post. :( It's small things like this that really makes me wonder if Google cares. And again no, it's not your fault. Nowhere in the purchase page tells you that they are using an overseas provider to bill you. It's not your fault.
 

badmalebitch

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Congrats! When did you guys receive the email that it was dispatched?

Google sent it on 5th November stating that it was shipped.

DHL sent a SMS saying it is on its way.

I just called DHL and they said that it might be released from the warehouse by afternoon earliest.
 

Alexz_Hong

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I second this. If this is the way Google operates their online store here, might as well don't bother.

TBH if you ask me, this is mostly Google's fault. I buy Apple phone also no have such charges. The blame should be on them.
 

mudxblood

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Is there a seperate accessories thread for this? I just hooted a Bellroy leather case for this. Will share pic once arrive tomorrow.
 

Vulpix

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Is there a seperate accessories thread for this? I just hooted a Bellroy leather case for this. Will share pic once arrive tomorrow.


There isn't one, but feel free to start a new one if you want to.
 
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