AC Ryan very 1st Android Tablet

AC-Ryan

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Thanks for update. Can the delivery be done after office hours or on weekends?

Weekend delivery is available only on Saturday Morning 9AM to 1PM as this is the only available service from the courier. Office hours delivery also can if I am not mistaken for weekdays afternoon schedule.
 

impeller

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Thanks for the update. Will liaise with the courier. :)

Weekend delivery is available only on Saturday Morning 9AM to 1PM as this is the only available service from the courier. Office hours delivery also can if I am not mistaken for weekdays afternoon schedule.
 

ri1030

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Hi AC Ryan, check with you if can deliver to diff address from what i wrote down. Most of the time I'm in office :(
 

Pokémon

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Just hoping that you are not giving us empty promises again, we will see on next Monday.

Hmm... Why did you have to use again? Just wondering if they have ever broken their promise to you before?

I remember last time I bought the PlayOn! HD Mini some 2 years ago from show, also on pre-order, I wasn't even worried at all. They delivered as promised.
 

AC-Ryan

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Hi AC Ryan, check with you if can deliver to diff address from what i wrote down. Most of the time I'm in office :(

Yes you can, they will call you first to verify the address and from there you can change the delivery address to the one you preferred.
 

usgn2011

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if one have no confident with this newly launched tab, then u shouldn't have brought it or pre-order.
 

xiang887

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for those who collected the AC Ryan tablet


PLEASE DO AN UNBOXING VIDEO AND POST ON YOUTUBE


Thanks
 

impeller

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Looking forward to Monday.. :D

Hi and Good day to all,

Sorry for any inconvenience. The schedule still remain which is two weeks after the show, ITShow ended last June 10 then we add two weeks to it and it will fall on Sunday June 24th. We will roll out the delivery a day after that, therefore you can expect the device to be deliver to you starting Monday 25th of June :)
 

pitztop

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I am also eager to get my order. However, I just called them and was told that the shipment got delay till either Thursday or Friday depending on the custom clearance.

Be patient ba and patience is gracious ;)
 

souloner

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serious?! Hopefully acryan can make an official statement regarding the postpone here... better still, compensate us in some way as a gesture of goodwill (a free case will be good:D)
 

impeller

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No problem in being patient. But AC Ryan should do its part and keep customers informed either through fb, email or whatever neccessary means. No point being secretive about as it may lead to misunderstanding and conflict.

I am also eager to get my order. However, I just called them and was told that the shipment got delay till either Thursday or Friday depending on the custom clearance.

Be patient ba and patience is gracious ;)
 

AC-Ryan

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Hi Everyone,

We are really sorry for the inconvenience caused. Sad to say and inform you all that we received a call that our shipment was put on hold at Hong Kong customs. The reason it was put on hold is because both goods Tab7 and mobile charger are new and both are battery operated devices which we do not know that customs are strict when shipping by air, they require time to verify and attest to the safeness of the goods.

We did ship it by air in knowing that the schedule can be met as we wanted the units to arrive here as fast as it can in order to make the Monday delivery possible. But an unfortunate event like this happened which is out of our hand.

We are really sorry to inform the public, our customers about this. Again sorry for any inconvenience.
 

AC-Ryan

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What if they call me for delivery but I was not in sg and could'nt ans the call?

We will not continue the delivery if we cannot contact you. If in case your case will be like this, you need to update and contact us when you come back.
 

stocklah

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Hi Everyone,

We are really sorry for the inconvenience caused. Sad to say and inform you all that we received a call that our shipment was put on hold at Hong Kong customs. The reason it was put on hold is because both goods Tab7 and mobile charger are new and both are battery operated devices which we do not know that customs are strict when shipping by air, they require time to verify and attest to the safeness of the goods.

We did ship it by air in knowing that the schedule can be met as we wanted the units to arrive here as fast as it can in order to make the Monday delivery possible. But an unfortunate event like this happened which is out of our hand.

We are really sorry to inform the public, our customers about this. Again sorry for any inconvenience.

So what is the final date that we will received our tablet?

Since the company failed to meet its promises, is there a mean of refunding? (including the accessories i have bought for my new tablet).
 
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kennyboy

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So what is the final date that we will received our tablet?

Since the company failed to meet its promises, is there a mean of refunding? (including the accessories i have bought for my new tablet).
Next time AC Ryan will think twice before doing such preorders hehehe..... :D Murphy's law + spiders in the wood work. :D
 
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