AFTERSHOCK PC - Now featuring Nvidia 10 series graphics cards!

gibson7

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have been a desktop user of their hypergate line from 2015. now is still doing ok.
for laptop, I've been using prime 15 since 2018. their service is excellent. but sadly, I don't think my next laptop would be from them, as I encountered quite a few different issues with it. prefer something more reliable.

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have been a desktop user of their hypergate line from 2015. now is still doing ok.
for laptop, I've been using prime 15 since 2018. their service is excellent. but sadly, I don't think my next laptop would be from them, as I encountered quite a few different issues with it. prefer something more reliable.

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hi, can u elaborate on the issues u faced with your aftershock laptop?
 

Edmax

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Hi, if I go to AS showroom at Bendemmer Road to test out the laptop, can I also pay for it there and then for it?

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gibson7

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hi, can u elaborate on the issues u faced with your aftershock laptop?

had multiple issues with keyboard. after some time, the keys keep missing keystrokes.
keys like c, #0, v, space and some other key totally no response. twice brought in to service center, don't know what they did and it worked... but 2-3 months later again.
then the last time it was a keyboard replacement, which fixed the keyboard issue.

until mid this year, suddenly crashed and then stuck at boot up. did a format and reset of the unit myself, worked for about 1-2 months... then totally stuck at boot and not able to boot at all... sent in to service center last month and was told they were able to boot 5 times normally without doing anything to it... so I just told them to format and update whatever bio, drivers they have. so, worked fine and yesterday issue came back again. now I'm trying to boot it since this morning.

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flowerpalms

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Hi, if I go to AS showroom at Bendemmer Road to test out the laptop, can I also pay for it there and then for it?

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Later you pay alrdy and tio shock because its aftershock

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jkohlc2

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Hi, if I go to AS showroom at Bendemmer Road to test out the laptop, can I also pay for it there and then for it?

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I think depend on your particular model and configuration got ready stock or not

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guile

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Maybe for their RTS with same day delivery.
Check out their website.

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petromax

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had multiple issues with keyboard. after some time, the keys keep missing keystrokes.
keys like c, #0, v, space and some other key totally no response. twice brought in to service center, don't know what they did and it worked... but 2-3 months later again.
then the last time it was a keyboard replacement, which fixed the keyboard issue.

until mid this year, suddenly crashed and then stuck at boot up. did a format and reset of the unit myself, worked for about 1-2 months... then totally stuck at boot and not able to boot at all... sent in to service center last month and was told they were able to boot 5 times normally without doing anything to it... so I just told them to format and update whatever bio, drivers they have. so, worked fine and yesterday issue came back again. now I'm trying to boot it since this morning.

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man, this is scary. I also have issue with the keyboard ghosting. May I know what is your laptop type?
 

huihong

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My Aftershock W15 with i7 4790 and GTX 980M getting old le, should I wait for new models?

Feel like trying the Forge 15R with Ryzen 3600 desktop cpu.
 

TheOutsider

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Any prime 15 user here having issue with
1) Bloated battery
2) 10-15 keys not working having contact issue
3) I have 2 x 8GB ram. 1 of the RAM stick found to have error with windows and always cause BSOD for quite some time. Only today I tried to pull out 1 by 1 and run Windows memory diagnostic and isolated the RAM stick having issue. It's from Crucial. Still can claim warranty?

Mine is the earliest Gen Prime 15 with GTX1060 i7 7700HQ warranty already out for long.

To be honest quite disappointed with the laptop on the build quality, the speaker quality, the noisiest ever fan, the tiniest battery (not 100% their fault but now it gets bloated...) etc etc. For me there should be no more Aftershock. Even their service centre which used to be good to provide service for all laptops for life, is full with crowd now and not as responsive/attentive as it used to. Consider only desktop from them. Guess still go with more mainstream brands for laptop.

Btw, the RAM still able to claim Crucial warranty? Anyone got experience?
 

goutzilla

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For those who are interested to know, the larger 63w battery can be purchased and installed into both the APEX 15R & 17R at the cost of SGD 112 (all inclusive).

Anyway, I have been using the APEX 17R since earlier this month, and strangely the model is now MIA from Aftershock front page.

My feedback after using it for some casual gaming, a few live streaming session as well as 3 video projects.

1. The 17inch screen is pretty and color are nicely displayed, great for color critical applications
2. This laptop is ways faster than what you need for all kind of heavy OBS, Zoom, Skype calls usage and etc. I've even tried OBS screen-cap Zoom, as well as walking around in a game - CONTROL (With RTX Rays turned on) then stream-out. Everything still reasonably fast and responsive.
3. The drivers pre-installed and provided by Aftershock (As of time of writing) is bare minimum and outdated. Worst is I don't think they will be kind enough to update it as frequent as larger corp. such as Dell, Asus and etc
4. For some reason, the THX software 'enhancement' is missing compare to the 15R. This was originally and STILL 'advertised' in the product page.(Which can still be accessed via https://www.aftershockpc.com/welcome/Productinner/apex-17r-lite) However they can be rectified.
5. You cannot simply download the latest Nvidia drivers and install directly. The generic driver does not have the hardware ID for aftershock (Which is common for least well known/smaller DIY brands). This is the BIGGEST disadvantages to me, and still do. Coz Aftershock only provided VERY outdated Nvidia driver dated back to April 2020. You can of course spend lots of effort modifying the driver to manually add the ID, but its ways too troublesome for me. The WORST part, the latest Adobe Premiere Pro CC flagged the provided driver as incompatible/critical. It might randomly crashes and you will need v451 or newer nvidia driver to fix. Which wasn't provided from AS still Luckily I found a workaround for this... which bring us to next point,
6. As we all know, Aftershock sourced this model from ODM Tong Fang, which happen to be the same as Eluktronic RP-15 & RP-17, I have downloaded and installed newer drivers that confirmed WORKED for my APEX 17R from https://www.eluktronics.com/rp-15-rp-17-drivers/ . I've updated the Control Center (Which you can see the screenshot below), NVidia Driver, and added THX to my APEX 17R via the files from Eluktronic. For AMD, the generic AMD Adrenaline software will work directly, and that will also be updated. Unfortunately, the Nvidia driver from Eluktronic is also not the latest, latest. It is currently modified from v451, which is the recommended version for Adobe, so at least that will work for me.

apex17.jpg


Side note:
- 512Gb storage really is TOO LITTLE. I've added a 1TB NVME from HPEX950 to it, worked flawlessly. My primarily usage of this laptop is video editing, with light entertainment on-and-off.
- The built-in speaker is crappy sounding. Hollow with virtually no bass. the THX driverss did not help, it just made it louder. The individual 3.5" out worked, but the quality of the audio DAC is OK-ish, I tends to plug in my spare Creative SXFI with USB as my primary sound driver/output tho, sounded much better.


In short, if you are confident that you at least has some knowledge, or effort to solve these issues manually, the laptop is still a good deal for the package. However, if you are not well-verse in these softwares, nor do not have the time to research on your own, BETTER don't buy this, and go with more, well known brands such as Dell, Lenovo, Asus and etc.

After these upgrades, the warranty, is it still valid?
 

petromax

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Anybody knows where to download the updated drivers for devices in the Aftershock laptop?
I'm not sure whether the recent Windows 10 update caused some issues with some devices.
 

Tombstonewan

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After these upgrades, the warranty, is it still valid?

Lol, I just bought mine this afternoon and I just saw this. Hopefully the specs are fine... They FOC upgraded the battery though.

11.11 Super Sale (Laptops) : 25 SGD Cash Discount
WARRANTY PACKAGE : 2 Years Parts Warranty (Carry In)
APEX 15R Lite (Select Your Package) : AMD RYZEN 7 4800H 8 Core Processor |
GEFORCE RTX 2060 6GB GDDR6 Graphics | 15.6" 144HZ 1920X1080 FHD Wide Color
Gamut Display | 63 WH Battery *Preorder Eta Late November*
MEMORY (NOTEBOOK RAM) : 32GB (16GB x 2) DDR4 3200MHZ (Dual Channel)
THERMAL COMPOUND : Premium Enthusiast Grade Thermal Compound
M.2 SSD BAY (Primary SSD Laptops and SFF PC) : 1TB SAMSUNG M.2 NVME SSD (R:
3500 | W: 3000)
Second M.2 SSD BAY (SLIM NOTEBOOK SERIES) : None
WI-FI BLUETOOTH : IINTEL W-iFi 6 AX200 (AX/AC3000 + BLUETOOTH 5.0) (Up to 2.4
GB/s!) (New Next Generation WIFI! )
PROFESSIONAL COLOR CALIBRATION : None
OPERATING SYSTEM : Windows 10 Home 64 Bit
Backpack / Carrying Case : None
Sound System Bundles : None
PRECISION GAMING MOUSE : None
Precision Mouse Mats : None
Exclusive Headset Bundles : None
External Solid State Drives : None
Microsoft Office : None
 

saberlancer

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Dnt get Forge 15r..
Idle temp 85+, casual use goes to 95,hit 100.. Sent for svc they say nothing can do abt it, nothing wrong, only changed thermal paste for me say dried up...

Not even a gamer. I have many screen shorts to prove. Used in normal bedroom with ceiling fan...

Regret purchase..was happy with previous aftershock laptop for many yrs..
 
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ksrokiller

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Dnt get Forge 15r..
Idle temp 85+, casual use goes to 95,hit 100.. Sent for svc they say nothing can do abt it, nothing wrong, only changed thermal paste for me say dried up...

Not even a gamer. I have many screen shorts to prove. Used in normal bedroom with ceiling fan...

Regret purchase..was happy with previous aftershock laptop for many yrs..

Did the temps improve after replace thermal paste
 
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