Just to share my bad bad bad experience.
Hi All,
I purchased MHI system 4 from GC at Changi Expo during promotion. Sales did not bother to check where I stay.
On installation day, technician found the compressor can not fit to MBR windows aircon ledge. Tried to call sales, no luck. Called and spoke with CS, they told me sales was off duty, and they end up pushed me to change with Panasonic brand, and told me, if I don't confirm on immediate, they will need to charge $150 for delaying installation.
I went to GC Sengkang for reporting the problem. One staff helped to make some call, and next day, sales called and arranged to change the aircon with Starmex system 4. I requested to change the technician with more senior one.
However, the next technician came even worst.
They did not cover my parquet floor, causing lots of scratches.
They also made one side of work desk in my common room broken on the alignment due to kena heavy pressure. And they also joint the cooper pipe, reasoning pipe already more than 15m. And worst, they did not bother to do vacuum for the piping. I called the sales and only being told to submit the feedback by email, which I did.
Different supervisor came to my house, to check and only apology for all the problem and promised to follow up with office today.
Just to share, so if you intend to get GC for your aircon, think twice. I am very disappointed.