Apple Battery Replacement Program 2019 ($69 and $99)

nick3384me

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I Remembe My iPhone 8plus, 1 year plus still about 93% and battery can last the whole day but XS cannot last for a day

I remembered was replaced Jan 19 till now about 8 months and dropped to 97%. So your case I think can still last one year.. even if drop rapidly.:s11:
 

70niner

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My XS in use for about 1 year but max capacity still show 100%. Could the battery life indicator be spoiled?

On average I charge my phone 1 time a daily, sometimes 2 times with heavy usage
 

reddevil0728

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mISK3Vz.png


https://support.apple.com/en-sg/iphone/repair/service/battery-power

Can anyone confirm, if the iPhone is covered by AppleCare+ (already more than 1 year, but bought AppleCare+ to cover it for the 2nd year), and the battery health is still more than 80% but less than 90%, will the battery replacement be free?

According to the screenshot and the link, it isn't clear as to whether there's additional criteria for the battery replacement to be free.
 

bbbbbw

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My battery now 86%. Next month warranty will end. This phone was a replacement phone in my 2nd month of use cos the first phone won’t power on. Wonder if I should go back ask them check the battery cos need the phone to last till 2020 new iPhone launch then can recontract.
 

*adiBOY

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mISK3Vz.png


https://support.apple.com/en-sg/iphone/repair/service/battery-power

Can anyone confirm, if the iPhone is covered by AppleCare+ (already more than 1 year, but bought AppleCare+ to cover it for the 2nd year), and the battery health is still more than 80% but less than 90%, will the battery replacement be free?

According to the screenshot and the link, it isn't clear as to whether there's additional criteria for the battery replacement to be free.

Yes it’s free with AppleCare+. You can even request for an express replacement service.
 

reddevil0728

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Yes it’s free with AppleCare+. You can even request for an express replacement service.

Then what’s stopping people from requesting for a change when it just drops to 99%?

What’s this express replacement service about?
 

*adiBOY

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Then what’s stopping people from requesting for a change when it just drops to 99%?

What’s this express replacement service about?

Because you are under AppleCare+ and Apple will be obliged to change the battery for you. Heck, even if you change the whole phone, they’ll duly comply though you’ll be using up one of the accidental damage coverage.

Express replacement service allows you to swap the phone without going to the Apple store. All you need to do is to call in to Apple, request for express replacement service and they’ll send you a new set within days. After that, you’ll need to send back your current phone to them and that’s about it.
 

007Mi6

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Yes it’s free with AppleCare+. You can even request for an express replacement service.

“Service coverage is available only for iPhone and its original included accessories that are defective in materials or workmanship, or for batteries that retain less than 80 per cent of their original capacity. See terms at www.apple.com/sg/legal/sales-support/applecare/applecareplus for full details.”
 

reddevil0728

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Because you are under AppleCare+ and Apple will be obliged to change the battery for you. Heck, even if you change the whole phone, they’ll duly comply though you’ll be using up one of the accidental damage coverage.

Express replacement service allows you to swap the phone without going to the Apple store. All you need to do is to call in to Apple, request for express replacement service and they’ll send you a new set within days. After that, you’ll need to send back your current phone to them and that’s about it.
Did you independently verify this? i.e. experienced it for yourself?
“Service coverage is available only for iPhone and its original included accessories that are defective in materials or workmanship, or for batteries that retain less than 80 per cent of their original capacity. See terms at www.apple.com/sg/legal/sales-support/applecare/applecareplus for full details.”
because according to this, it seems like it is only free if it is less than 80% unless this only refers to the express replacement.
 

*adiBOY

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Did you independently verify this? i.e. experienced it for yourself?

because according to this, it seems like it is only free if it is less than 80% unless this only refers to the express replacement.

Yes I’ve always done that so it’s a non-issue for me. Just telling you what you can achieve with AppleCare+. All for that matter, you can call up Apple and speak with them.
 

Marcus19

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I think last year iPhone X under warranty can change battery even it’s >80% maximum capacity for free. Anyone tried requesting replacement for Xs/Xsmax/Xr? Free?

My Xs 11 month now 92% max cap...

— ok read previous pages, all got rejected :(
 

Zaalaa

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went down with 87%.....

was told no problem with the iphone 8plus, and thus unable to replace battery even though on AppleCare+

AppleCare+ coming to end this coming November...
 

reddevil0728

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went down with 87%.....

was told no problem with the iphone 8plus, and thus unable to replace battery even though on AppleCare+

AppleCare+ coming to end this coming November...

Hmm conflicting info now

Yes I’ve always done that so it’s a non-issue for me. Just telling you what you can achieve with AppleCare+. All for that matter, you can call up Apple and speak with them.
 
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