Guys,
I have applecare + covered till 6th august 2017.
Just wanted to check if I can go to plaza sing for replacement of watch due to scratches and battery cycle is getting weak as reason to replace?
Do we need to bring the actual paper purchase receipt/invoice for the apple watch?
is it possible to just pass them the watch without the watch straps?
cosmetic damage is not covered under warranty and apple care, battery needs to be assessed via software diagnostic as well and is up tot he discretion of service centre as they have a protocol to follow. Apple is the one strict in this servicing protocols.
You don't have to bring receipts of your apple care and such, because if you successfully registered the apple care, it will show up on apple support and coverage site, unless you wanna dispute on the warranty date.
Of cos you can request to remove the straps and just pass them the module, which they will also indicate that straps were not taken in as well.
If you die die need to service the watch, don't emphasise on the cosmetic scratches i would say, just dive into the battery issue if not they might think you are trying to cook up a story just to service the scratches..

