AppleCare+ Policies

[Ian]

Guys,

Was quoted $108 for Express Replacement for cracked screen.

Is it normal practice? Even got AppleCare+ and still need to pay?

 

[Firestone]

Yep. service fees

Without the AppleCare+, replacement is around $500+ if I remember correctly

 

[seePyou]

even with apple care, the replacement atm is still 3rd party

 

[PetPet]

even with apple care, the replacement atm is still 3rd party

It's not. Replacement is done by AASPs.

 

[FLiNcHY]

lol buy applecare+ still need to pay $108 to replace screen.

I cracked my screen and went to iRepair and also paid $110 without needing Applecare+

what a joke

 

[jermx9]

AppleCare+ covers more than just screen scracks. Covers accidental damage as well. Basically anything to the phone, as long as you can bring it back to AASP or Apple.

 

[Firestone]

lol buy applecare+ still need to pay $108 to replace screen.

I cracked my screen and went to iRepair and also paid $110 without needing Applecare+

what a joke

If you drop your phone into water
See whether it still cost $110

Anyway, AppleCare+ extends warranty to 2 years. Good for those on 2 years recontract plan

 

[slogd3ad]

Please read their latest policy....
Don't aim here and there..

AppleCare+ for iPhone extends your coverage to two years from the original purchase date of your iPhone1 and adds up to two incidents of accidental damage coverage, each subject to a service fee of S$42 for screen damage or S$148 for any other damage.

 

[Firestone]

No. It depends on his iPhone model

His should be iPhone 6

So the latest T&C doesn't apply to him

 

[lee-turbo]

Guys,

Was quoted $108 for Express Replacement for cracked screen.

Is it normal practice? Even got AppleCare+ and still need to pay?

just did at a lab, paid 108 although cover by apple care plus

book appt with apple online, express replacement service
if unit is available one to one

paid 108 then now only can sell it off below 500.....

 

[fallraen]

At least now can sell lol

 

[elimmel]

My 6S+ with AppleCare+. Now the vibration seems spoilt. Go to aLab can replace? Charges only for screen damage right?

 

[dawntime]

If got malfunctions of device not caused by user damage, there will not be a fee.

 

[Food_Lover]

My 6S+ with AppleCare+. Now the vibration seems spoilt. Go to aLab can replace? Charges only for screen damage right?

Usually, iPhone with APP+ that has crack screen, they will just replace the entire device. No worries.

 

[elimmel]

Ok thanks. Now must find time go down to aLab

 

[renfred89]

Got extra fee if I'm not wrong?

Usually, iPhone with APP+ that has crack screen, they will just replace the entire device. No worries.

 

[Food_Lover]

Got extra fee if I'm not wrong?

Correct. $48 as Service Fee for screen crack/water damage.

 

[elimmel]

Mine is vibrator faulty should be no fee? Sounds so wrong

 

[Food_Lover]

Mine is vibrator faulty should be no fee? Sounds so wrong

Sorry, i think i get you wrongly.

If your iPhone's screen shattered + other issues and you have APP+, you will need pay A.Lab/QCD some small amount of service fee. They most likely will do an 1-1 replacement.

However, if your iPhone vibrator/camera; etc is faulty and you have APP+, of course you will be covered with APP+ and no need to pay any single amount. But A.Lab/QCD will send it back to the Apple Repair Centre (somewhere in the East side) to repair. This will normally takes 3-5 working days.

In conclusion, I'd recommend you to request for ERS if your iPhone has minor hardware issue. They will do an 1-1 exchange instead of repairing. Of course they will hold some charges to your Debit/Credit Card.

I hope my explaination could clarify your doubts.

Cheers.

 

[evolute8]

Do they repair or replace faulty iphones these days?
I've got a lightning cable with some parts of the white plastic came off (wire exposed)..can i replace it with Applecare+?