Applecare+

deep3lue

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Guys, can i check now iphone spoil not 1 to 1 exchange for refurbished set le ar if under warranty?
They will take and try repairing it?
Sorry, my last claim for warranty was for iphone4

Still one to one exchange.

Unless your iPhone damage is crack screen, etc then they will charge you.
 

siron

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Wahhhhhh sounds tempting to make an accident happen at the end of 2 years lol

Joke pls
haha
 

Ultravox

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If you change your phone yearly, tbh I don't see the point.

It's good if you're careless and drop your phone. Just pay $108 to get the phone replaced.
It's still worth it to me as a phone is something I use every day, although I change one every year.
 

mjboon

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AppleCare+ compare with Phone Insurance: Mobile Cover? Wondering which is better? :D
 

yeowenzheng

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jus spent 30min on phone with Apple Product Support & Service hotline to purchase the applecare+

really need to run some diagnostic test and they sent an email for some reading on the coverage and exclusions but title say APPLECARE+ FOR AUSTRALIA, then the product specialist say its fine as its under the same jurisdiction.

btw the product specialist ang mo very slang.....
 

layzibum22

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Personal use should try to get Applecare+. It's really for a peace of mind... cos after 60 days of purchase, no more Applecare to buy already.
 
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keigo22

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sorry... is 30 days after purchase of iphone..

Buy it within 60 days of your iPhone purchase by calling 800-186-1087 (requires you to run a remote diagnostic and provide proof of purchase). Your iPhone purchase date is the date we ship and charge you for your order.
 

patgoh28

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Just bought the AC+ over the phone about 30 min ago. But I wasn't ask to do diagnostic test. She only ask when I bought the phone (which is on 21 Sept'14), that's all.
 

yeowenzheng

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If I have Apple Care and the phone spoils, where do i bring the phone to repair?

now all iphone spoils not going back telco le right? all go apple service centre liao

Just bought the AC+ over the phone about 30 min ago. But I wasn't ask to do diagnostic test. She only ask when I bought the phone (which is on 21 Sept'14), that's all.

i heard something the specialist said some phone need the diagnostic test bla bla bla, maybe mine is telco set then require to do the test?

urs from telco ma?
 

whiteil

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Got operating hours if calling them up to purchase AC+?

Edit: Managed to call and purchase at 8.20pm. :s13:
 
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yeowenzheng

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just purchased applecare+ this morning via the phone too. Had to run the diagnostic test as well. Bought my 6 plus from telco btw.

Have you all check if it's processed and your phone is covered already? can check on this website. https://selfsolve.apple.com/agreementWarrantyDynamic.do Mine is still processing.

mine also under processing status...

Got operating hours if calling them up to purchase AC+?

not stated in the website, best to call before 9pm ba or even 6pm
800-186-1087 or (65) 6835-1812
 

patgoh28

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now all iphone spoils not going back telco le right? all go apple service centre liao



i heard something the specialist said some phone need the diagnostic test bla bla bla, maybe mine is telco set then require to do the test?

urs from telco ma?

Yes mine also from telco - Starhub

Just receive AppleCare+ Proof of Coverage Certificate via email
 
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what88

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Yes mine also from telco - Starhub

Just receive AppleCare+ Proof of Coverage Certificate via email


Please check your warranty period as I bought the phone with AppleCare+ on 21-Sept but it only been covered until 19-Sept-2016.
 

the bees

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Yes mine also from telco - Starhub

Just receive AppleCare+ Proof of Coverage Certificate via email

My AppleCare + was purchased 5 days ago but have yet to receive the proof of coverage certificate via email.

Can you advise if the email was sent by the Telco or Apple? Might to contact them about this matter.
 

Ultravox

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Just bought the AC+ over the phone about 30 min ago. But I wasn't ask to do diagnostic test. She only ask when I bought the phone (which is on 21 Sept'14), that's all.

My CSO only asked whether my phone was damage :s13:

My AppleCare + was purchased 5 days ago but have yet to receive the proof of coverage certificate via email.

Can you advise if the email was sent by the Telco or Apple? Might to contact them about this matter.

Email was by Apple Support. It's possible that they sent yours by post.
 
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