Applecare+

[the bees]

My CSO only asked whether my phone was damage



Email was by Apple Support. It's possible that they sent yours by post.

Do you have the email address for me? I will send them an enquiry via email.

 

[yeowenzheng]

Do you have the email address for me? I will send them an enquiry via email.

Bro heres the email AppleSupport@email.apple.com

Btw my coverage is right, bought from m1 on 19 sept activated the fone on spot expiring on 18 sept

 

[yeowenzheng]

Please check your warranty period as I bought the phone with AppleCare+ on 21-Sept but it only been covered until 19-Sept-2016.

Bro u bought from telco ar? U confirm its sealed when they bring it to u? Ur fone Might have been activated on 20th leh

 

[renfred89]

Please check your warranty period as I bought the phone with AppleCare+ on 21-Sept but it only been covered until 19-Sept-2016.

you must have activated your phone on 20th sept 2014. regardless of when you bought your AC+, AC+ warranty period (excluding accidental damage, as accidental damage kicks in after you activated AC+) only starts after your first year warranty has ended.

Therefore, the above 19th sept 2014 is correct.

 

[patgoh28]

Please check your warranty period as I bought the phone with AppleCare+ on 21-Sept but it only been covered until 19-Sept-2016.

My phone was bought in 20 sept & AppleCare+ covers till 20 Sept 2016.

 

[the bees]

Bro heres the email AppleSupport@email.apple.com

Btw my coverage is right, bought from m1 on 19 sept activated the fone on spot expiring on 18 sept

Thanks Bro.

I am on the line with Apple Support Singapore. My AppleCare + was purchased on 19 September 2014 like you but my estimated expiration date ends on 17 September 2016.

Online support told me that it could be due to some months having 30 days and some 31 days but told me to call Agreement Admin to confirm.

Hotline Support Singapore told me that the difference could be because it is tied to USA timezone. lol. I asked him to confirm before coming back to me.

I quoted your case to the both of them.

 

[the bees]

My phone was bought in 20 sept & AppleCare+ covers till 20 Sept 2016.

Technically, it should end 1 day before. Yours start on 20th and end on 20th?

 

[yeowenzheng]

Thanks Bro.

I am on the line with Apple Support Singapore. My AppleCare + was purchased on 19 September 2014 like you but my estimated expiration date ends on 17 September 2016.

Online support told me that it could be due to some months having 30 days and some 31 days but told me to call Agreement Admin to confirm.

Hotline Support Singapore told me that the difference could be because it is tied to USA timezone. lol. I asked him to confirm before coming back to me.

I quoted your case to the both of them.

Lol hope my case will be valid

 

[patgoh28]

Technically, it should end 1 day before. Yours start on 20th and end on 20th?

Yup. It is stated on the AppleCare+ certificate

 

[what88]

Bro u bought from telco ar? U confirm its sealed when they bring it to u? Ur fone Might have been activated on 20th leh

Yeah, from ST. It was sealed and they activated it in front of me.

Anyway no worries as the receipt can be used to prove that I bought the set and the AppleCare+ on 21-Sept.

 

[what88]

Thanks Bro.

I am on the line with Apple Support Singapore. My AppleCare + was purchased on 19 September 2014 like you but my estimated expiration date ends on 17 September 2016.

Online support told me that it could be due to some months having 30 days and some 31 days but told me to call Agreement Admin to confirm.

Hotline Support Singapore told me that the difference could be because it is tied to USA timezone. lol. I asked him to confirm before coming back to me.

I quoted your case to the both of them.

Called and they told me exactly the same thing.

I think that is the reason why they stated estimated expiration date ends on xx-xx-xxxx. in this case, proof of purchase will solve the problem.

 

[htngwilliam]

Guys, how does this applecare + works? I have phone already so I just buy applecare + from Singtel then activate?

 

[xjchew]

For all the activate on 20th but warranty only until 18th, its because of timezone issue.

My phone was activated on 19th night time (so USA already 19th), hence my warranty expiration is 18th Sep 2015.

If your phone was activated earlier in the day on 19th (when USA still 18th), your warranty expiration will be 17th Sep 2015.

 

[yeowenzheng]

For all the activate on 20th but warranty only until 18th, its because of timezone issue.

My phone was activated on 19th night time (so USA already 19th), hence my warranty expiration is 18th Sep 2015.

If your phone was activated earlier in the day on 19th (when USA still 18th), your warranty expiration will be 17th Sep 2015.

Oh that might explain as mine was activated at 11+pm...

 

[what88]

For all the activate on 20th but warranty only until 18th, its because of timezone issue.

My phone was activated on 19th night time (so USA already 19th), hence my warranty expiration is 18th Sep 2015.

If your phone was activated earlier in the day on 19th (when USA still 18th), your warranty expiration will be 17th Sep 2015.

That's for the info, this cleared my doubt.

 

[zenical]

where to buy applecare+? bought my set from telco but regret nv get

 

[EldonChew]

where to buy applecare+? bought my set from telco but regret nv get

6835-1812
or
800-186-1087

 

[what88]

where to buy applecare+? bought my set from telco but regret nv get

You got 60 days to go from the date of purchase....

 

[siron]

Even if u guys sell within a year u will still get Apple Care ?

 

[eurofunk]

buy from Telco still can go back to them purchase applecare?