Applecare+

[tec_geek]

For all the activate on 20th but warranty only until 18th, its because of timezone issue.

My phone was activated on 19th night time (so USA already 19th), hence my warranty expiration is 18th Sep 2015.

If your phone was activated earlier in the day on 19th (when USA still 18th), your warranty expiration will be 17th Sep 2015.

Mine was bought and activated on the 19th Sept at 9am, checked on Apple's website but it says that it expires on 18th Sept.

 

[zenical]

6835-1812
or
800-186-1087

any documents or what needed if I call?

 

[green_day_er]

any documents or what needed if I call?

Just need the IMEI number of your iPhone. And try not to call from your iPhone, as they'll send you an email to run the diagnostic on your iPhone during the call. Had to hang up, run the diagnostic and wait for the CSO to call back (although she only took a few seconds to do so).

 

[evolute8]

Nowadays if iPhone 6 got problem, do they repair or replace the phone?

 

[TheHome]

Just need the IMEI number of your iPhone. And try not to call from your iPhone, as they'll send you an email to run the diagnostic on your iPhone during the call. Had to hang up, run the diagnostic and wait for the CSO to call back (although she only took a few seconds to do so).

Correction, it's serial number. Not IMEI number.

 

[whiteil]

Can buy from shops like EpiCentre, nubox or Challenger?

 

[*OMFG*]

called apple to buy the applecare+ ... did not need to run diagnosis test

 

[kennyg1969]

Correction, it's serial number. Not IMEI number.

I was asked to provide my IMEI but no worries... he reconfirmed that i have the 6+ 128GB... so it might be either IMEI or S/No

 

[kennyg1969]

Can buy from shops like EpiCentre, nubox or Challenger?

No... if you have already purchase the phone, you need to call apple singapore... they will need your credit card, cvv digit and card expiry date

 

[whiteil]

No... if you have already purchase the phone, you need to call apple singapore... they will need your credit card, cvv digit and card expiry date

Strictly credit cards? Debit Mastercard allowed?

 

[zenical]

Just need the IMEI number of your iPhone. And try not to call from your iPhone, as they'll send you an email to run the diagnostic on your iPhone during the call. Had to hang up, run the diagnostic and wait for the CSO to call back (although she only took a few seconds to do so).

many thanks to all who answered my question~~ btw the hotline open 24 hours ? call in office hard sia.. People can hear haha.

 

[yeowenzheng]

Just need the IMEI number of your iPhone. And try not to call from your iPhone, as they'll send you an email to run the diagnostic on your iPhone during the call. Had to hang up, run the diagnostic and wait for the CSO to call back (although she only took a few seconds to do so).

why need to hang up leh? can open email while in call de leh

 

[kennyg1969]

Strictly credit cards? Debit Mastercard allowed?

No idea... you try and let us know?

 

[azeris10]

Have anyone actually claimed AppleCare+ at Qcd or A.labs? Can share experience?

 

[renfred89]

Strictly credit cards? Debit Mastercard allowed?

According to Apple SG store, debit cards can use.

Refer to: Payment & Security - Apple Store (Singapore)

 

[karenwoods]

I bought Apple Care when I collected my iPhone at MBS over the weekend.
Is there any notification that I'm supposed to get? Do I have to register online or something?
I've not received any confirmation of the purchase except on my SingTel bill.

 

[renfred89]

I bought Apple Care when I collected my iPhone at MBS over the weekend.
Is there any notification that I'm supposed to get? Do I have to register online or something?
I've not received any confirmation of the purchase except on my SingTel bill.

i think if you buy directly on the spot, applecare+ is activated automatically without any confirmation. the confirmation is ur receipt and what it reflects on Apple Support.

The auto-enrollment is the same when you purchase applecare with apple store online with a mac/ipad/iphone.. it doesn't come with a separate box anymore..

 

[yeowenzheng]

I bought Apple Care when I collected my iPhone at MBS over the weekend.
Is there any notification that I'm supposed to get? Do I have to register online or something?
I've not received any confirmation of the purchase except on my SingTel bill.

1st check here with your Iphone serial no. see if it has been activated, mine already stated the applecare+ end date

https://selfsolve.apple.com/agreementWarrantyDynamic.do

 

[green_day_er]

many thanks to all who answered my question~~ btw the hotline open 24 hours ? call in office hard sia.. People can hear haha.

no problem. glad to help a fellow gamer. lol youre on my psn list. doozystingray here.

why need to hang up leh? can open email while in call de leh

oh, cos my data seems to go off everytime I'm in a call. Might be due to my location I guess.

 

[karenwoods]

Thanks very much for the replies. Checked using the link. Applecare has been registered