Asiatravel.com

[travellover]

Has anyone ever book hotel stay with this asiatravel.com?
I recently saw good deal for local hotel (with DBS 15% cc promo), booked my stay and received the so call "confirmation" email. However, when I call up the hotel to request for some special arrangement, was informed they did not receive my reservation.

Called up asiatravel.com hotline and was informed hotel had accepted my reservation, just that they are settling some internal booking issue with hotel and rest-assume my reservation is confirmed.

Now I kind of worry as is prepay booking (meaning they had charge my cc) and what if hotel confirmed they did not receive my reservation at all, can I still get back my refund?

 

[dede1217]

Has anyone ever book hotel stay with this asiatravel.com?
I recently saw good deal for local hotel (with DBS 15% cc promo), booked my stay and received the so call "confirmation" email. However, when I call up the hotel to request for some special arrangement, was informed they did not receive my reservation.

Called up asiatravel.com hotline and was informed hotel had accepted my reservation, just that they are settling some internal booking issue with hotel and rest-assume my reservation is confirmed.

Now I kind of worry as is prepay booking (meaning they had charge my cc) and what if hotel confirmed they did not receive my reservation at all, can I still get back my refund?

they are fine to book. have booked before with them ..
you might wanna give hotel a call ?

if your hotel booking is free cancellations, in the event you do not wanna take the booking anymore, u can cancel for free. if urs is not free cancellations, then have to continuously check with the hotel ... just in case u go there they say no such booking, would spoilt ur holiday mood one ...

if ever you have booked the hotel at a glitch price.
hotel normally would say there is a problem with the booking
they wont acknowledge.
they would tell u to check with your agent, which is asiatravel in ur case
then you have to call the agent, plus ur hotel, which is kinda troublesome ...

 

[travellover]

they are fine to book. have booked before with them ..
you might wanna give hotel a call ?

if your hotel booking is free cancellations, in the event you do not wanna take the booking anymore, u can cancel for free. if urs is not free cancellations, then have to continuously check with the hotel ... just in case u go there they say no such booking, would spoilt ur holiday mood one ...

if ever you have booked the hotel at a glitch price.
hotel normally would say there is a problem with the booking
they wont acknowledge.
they would tell u to check with your agent, which is asiatravel in ur case
then you have to call the agent, plus ur hotel, which is kinda troublesome ...

Had checked, as is booked under promo rate, no free cancellation.
Call up both hotel and asiatravel too.
Hotel keep say no such confirmation number found nor my reservation received, but asiatravel keep assume my reservation had been accepted by the hotel.

Yes. I booked at glitch price.

 

[dede1217]

Had checked, as is booked under promo rate, no free cancellation.
Call up both hotel and asiatravel too.
Hotel keep say no such confirmation number found nor my reservation received, but asiatravel keep assume my reservation had been accepted by the hotel.

Yes. I booked at glitch price.

wow care to share which hotel , hwo much u booked ?
have booked before furama hotel , that time 2 pax and 3 pax was same price
then checked in, luckily hotel have received the reservation

have used other ota to book glitch hotel before.
normally is very painful experience
have used zuji to book a 4* hotel at 30sgd per nite usual is 70+sgd
then called zuji they said settled
then call hotel, they say not settle, they no accepting the booking

then have to call zuji every 2 days or so to rush them.
finally after one mth for chasing, the hotel finally confirmed my booking

 

[travellover]

wow care to share which hotel , hwo much u booked ?
have booked before furama hotel , that time 2 pax and 3 pax was same price
then checked in, luckily hotel have received the reservation

have used other ota to book glitch hotel before.
normally is very painful experience
have used zuji to book a 4* hotel at 30sgd per nite usual is 70+sgd
then called zuji they said settled
then call hotel, they say not settle, they no accepting the booking

then have to call zuji every 2 days or so to rush them.
finally after one mth for chasing, the hotel finally confirmed my booking

booked capella hotel for one bedroom villa at $649 for one weekend night stay (include breakfast). Hubby ask me wait for few more days then call up hotel to check again

 

[dede1217]

booked capella hotel for one bedroom villa at $649 for one weekend night stay (include breakfast). Hubby ask me wait for few more days then call up hotel to check again

wow !!! so atas sia ...
yup wait maybe about 3 days or so then call up
anyway your hotel is in singapore, should be fine ...
if is overseas, abit hard already, mux call everytime and calling rates not cheap

 

[koreanlover]

wow care to share which hotel , hwo much u booked ?
have booked before furama hotel , that time 2 pax and 3 pax was same price
then checked in, luckily hotel have received the reservation

have used other ota to book glitch hotel before.
normally is very painful experience
have used zuji to book a 4* hotel at 30sgd per nite usual is 70+sgd
then called zuji they said settled
then call hotel, they say not settle, they no accepting the booking

then have to call zuji every 2 days or so to rush them.
finally after one mth for chasing, the hotel finally confirmed my booking

Wah more than 50% cheaper.
But you made so many calls within one month, might not be worth it after all.

 

[Danden]

glitch price yet they still honoured

 

[travellover]

took hotel almost a week to confirm receipt my booking from asiatravel (booked last fri)

 

[mosmos]

i thought asiatravel already closed their Singapore's office?

 

[travellover]

their office at toa payoh? dun think so cos I call up their office tel to check on my booking, so far got people answered.

i thought asiatravel already closed their Singapore's office?

 

[koreanlover]

took hotel almost a week to confirm receipt my booking from asiatravel (booked last fri)

Seems to be a little long.

 

[Mockingjay]

only use agoda.com

 

[NobunagaOda]

glitch price yet they still honoured

Quite rare for hotels to honour it.

 

[dede1217]

Quite rare for hotels to honour it.

Not really.
I have booked novotel bangkok at 1sgd ...
have called them and they honoured it

Have booked shangri la bangkok @ 68sgd per nite for two with breakfsat, free cocktail buffet, hi tea buffet ... usual at 300sgd+ per nite ...
hotel manager doesnt wan to honour it
I emailed Shangri La Bangkok vice president...
luckily he honoured my booking.

Have tried to book other hotels in bangkok at glitch price, they do honor it
initially they dont, however, after calling the ota few times, and even the hotel , they finally acknowledged ...

 

[dede1217]

their office at toa payoh? dun think so cos I call up their office tel to check on my booking, so far got people answered.

asiatravel their call centre cso like quite friendly ...
so far booked with them about 3times only, so far so good.
seldom book with them usually, cox price not very attrative ...
they took quite some time to refund my free cancellation bookings....

 

[enenyi]

So for those who use both expedia and asia travel, which one more reliable? Expedia is all-out on advertising, asia travel just silently in the background.

 

[Gaiason]

So for those who use both expedia and asia travel, which one more reliable? Expedia is all-out on advertising, asia travel just silently in the background.

expedia now really spend quite big budget on marketing..

 

[koreanlover]

So for those who use both expedia and asia travel, which one more reliable? Expedia is all-out on advertising, asia travel just silently in the background.

Expedia advertising seem to be everywhere lol.

 

[dede1217]

Expedia advertising seem to be everywhere lol.

they r one of the bigger player in the market
their price overall is more competitive