ImBusy
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Asus PADPHONE 2
- Thread starter trustME_
- Start date
touchandgo
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- Apr 30, 2012
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can. even if no earpiece still can receive calls with loudspeaker.
I've gotten the screen protector from Starhub Tampines Mall just now.. They have like at least 5 left judging from what they have hanging at the cashier.
Quality wise, it isn't exactly a fingerprint repellent, but it feels as good as having no screen protector on, doesn't look and feel like those cheapo kind eh.. Haha.. But fingerprints on screen protector is really unavoidable imo... They only have the clear one in Stock.
Only complain I have is that the lady misaligned my screen protector for the Padfone and I'm gonna redo the alignment tomorrow.. Padfone Station is aligned perfectly.
The brand is Uber and it costs $24.9 for both the Padfone and the Padfone Station.
I m at tampines mall starhub now. There are 7 more screen protectors at the casher. The meimei will help u paste.
kennyboy
High Supremacy Member
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- Nov 30, 2000
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- 43,150
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- 43
Wah kao....hibernator spotted!
ImBusy
Member
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can setting de anywant u like .
It's definitely Win8. I am running Mal-Sing maps fine on my phone. But so far, TW is the most stable among all the firmwares available.
hey bro can teach us how to load malsing in our padfone 2?
altca4
Member
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- Apr 3, 2010
- Messages
- 451
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- 84
Terribly disappointed by Asus customer service center and padfone 2's quality assurance
I am an owner of the padfone 2 for 2 weeks+ since 25th Nov.
Realized 2 phone (hardware) quality issue on the second day.
1)Chassis was loose on the right side of the padstation
(1 hwz forum user is facing same issue, referto thread,
Asus PADPHONE 2)
2)The metallic lining on the phone at the bottom portion is badly done as in jagged/uneven and of different color tone.
S3 and the iphone's metal lining is considered perfect compared to the padfone 2's
(I will attach picture later)
Although I had spent 1099 SGD on a high end product as a consumer.
I decided to let 2) slide since its mostly cosmetic and I do not want to spend the extra effort as I forsee a lot of resistance for a 1 on 1 exchange
1) is just unbearable.
So I took a half day leave and dropped by on 27th Nov to the Asus service center.
-Face resistance as expected.
-Asus's John Callosa(?) spent a while feeling the padfone 2 tablet.
-He said he do not feel any looseness or abnormality.
-He brought me the test set
-I inspected, test set is good and sturdy. (why am I so unlucky to get a poorly installed set?)
-He got his colleague, a skinny fella with a moustache to
inspect.
-This fella came to me and said that he can feel the looseness
but this is part of the design! Thus it is normal
(woah, so the installation fault had became a design flaw huh?)
-I showed him that the test set is fine
-the left chassis of my tablet is fine and without looseness too
-skinny fella has nothing else to say
-John took the tablet and went into the room to discuss with engineer
-Came back after several minutes.
-I asked, 'can I get a 1 to 1 exchange' twice
-John replied twice, 'the parts will come in 2-3 weeks'
-He refused to answer exactly.
-and said that I will have to wait 2-3 weeks since this is something new and they do not have stock.
-I assumed I am getting the replacement.
-little did I know that John is a sly one, and is playing his
'taichi' on me with clever words
-John asked me to keep my tablet while Asus will contact me for collection.
2 weeks later on 12th Dec, I took another half day leave
to pick up my replacement.
-John Gallosa happened to serve me again.
-Great, he should have an impression of what is going on.
-He mentioned I need a pink form to collect/redeem.
-I was not given the pink form 2 weeks ago and felt weird and luckily took a shot of the inquiry reference
-Showed him the photo shot and he admitted that he did not issue me any.
(Now I felt that something is wrong... pink form = redemption)
-Sure enough, he asked me to leave my padfone 2 tablet with them for fixing and it will take 2 hours.
-I questioned him, I should be getting my exchange
-he defended himself twice quoting:I did not tell you that you are getting an exchange.
***I was really upset when I heard that. I had been played and cheated by carefully used words***
-If John had told me the truth during my last visit, I would not have minded
-Convince your customer who spent 1099SGD on your new product that he is not getting his replacement
-why must you cheat with words?
-I had already taken a whole day leave to get Asus's bad product assurance fixed and yet I am cheated
-Now I do not have time to wait for another 2 hours because I need to rush back to work....
-John lied by withhelding the truth.
-So I have to apply for another 1/2 day leave to visit Asus once again?
It is effecting my lifestyle as well as I am unable to collect the tablet anything soon as i am busy closing my quarter at work.
Seriously?
The leave I took with the cab fare spent amounts to a fair bit.
All to rectify a poorly installed product that I paid for and promised for quality.
I had put my faith in Asus jumping from the awesome galaxy S3 to face severe satisfaction issue
-to be cheated
-waste of time
-waste of work leave
-fustration
-poorly installed product that cost SGD 1099
I demand an answer, a solution to the above mentioned hardware flaw.
-tablet chassis
-phone chassis issues
I had already wasted much time.
I hope I can get some decent assistance here.
PLEASE KINDLY assist your customer who has yet to lose all faith in your brandname...
Best regards...
I am an owner of the padfone 2 for 2 weeks+ since 25th Nov.
Realized 2 phone (hardware) quality issue on the second day.
1)Chassis was loose on the right side of the padstation
(1 hwz forum user is facing same issue, referto thread,
Asus PADPHONE 2)
2)The metallic lining on the phone at the bottom portion is badly done as in jagged/uneven and of different color tone.
S3 and the iphone's metal lining is considered perfect compared to the padfone 2's
(I will attach picture later)
Although I had spent 1099 SGD on a high end product as a consumer.
I decided to let 2) slide since its mostly cosmetic and I do not want to spend the extra effort as I forsee a lot of resistance for a 1 on 1 exchange
1) is just unbearable.
So I took a half day leave and dropped by on 27th Nov to the Asus service center.
-Face resistance as expected.
-Asus's John Callosa(?) spent a while feeling the padfone 2 tablet.
-He said he do not feel any looseness or abnormality.
-He brought me the test set
-I inspected, test set is good and sturdy. (why am I so unlucky to get a poorly installed set?)
-He got his colleague, a skinny fella with a moustache to
inspect.
-This fella came to me and said that he can feel the looseness
but this is part of the design! Thus it is normal
(woah, so the installation fault had became a design flaw huh?)
-I showed him that the test set is fine
-the left chassis of my tablet is fine and without looseness too
-skinny fella has nothing else to say
-John took the tablet and went into the room to discuss with engineer
-Came back after several minutes.
-I asked, 'can I get a 1 to 1 exchange' twice
-John replied twice, 'the parts will come in 2-3 weeks'
-He refused to answer exactly.
-and said that I will have to wait 2-3 weeks since this is something new and they do not have stock.
-I assumed I am getting the replacement.
-little did I know that John is a sly one, and is playing his
'taichi' on me with clever words
-John asked me to keep my tablet while Asus will contact me for collection.
2 weeks later on 12th Dec, I took another half day leave
to pick up my replacement.
-John Gallosa happened to serve me again.
-Great, he should have an impression of what is going on.
-He mentioned I need a pink form to collect/redeem.
-I was not given the pink form 2 weeks ago and felt weird and luckily took a shot of the inquiry reference
-Showed him the photo shot and he admitted that he did not issue me any.
(Now I felt that something is wrong... pink form = redemption)
-Sure enough, he asked me to leave my padfone 2 tablet with them for fixing and it will take 2 hours.
-I questioned him, I should be getting my exchange
-he defended himself twice quoting:I did not tell you that you are getting an exchange.
***I was really upset when I heard that. I had been played and cheated by carefully used words***
-If John had told me the truth during my last visit, I would not have minded
-Convince your customer who spent 1099SGD on your new product that he is not getting his replacement
-why must you cheat with words?
-I had already taken a whole day leave to get Asus's bad product assurance fixed and yet I am cheated
-Now I do not have time to wait for another 2 hours because I need to rush back to work....
-John lied by withhelding the truth.
-So I have to apply for another 1/2 day leave to visit Asus once again?
It is effecting my lifestyle as well as I am unable to collect the tablet anything soon as i am busy closing my quarter at work.
Seriously?
The leave I took with the cab fare spent amounts to a fair bit.
All to rectify a poorly installed product that I paid for and promised for quality.
I had put my faith in Asus jumping from the awesome galaxy S3 to face severe satisfaction issue
-to be cheated
-waste of time
-waste of work leave
-fustration
-poorly installed product that cost SGD 1099
I demand an answer, a solution to the above mentioned hardware flaw.
-tablet chassis
-phone chassis issues
I had already wasted much time.
I hope I can get some decent assistance here.
PLEASE KINDLY assist your customer who has yet to lose all faith in your brandname...
Best regards...
altca4
Member
- Joined
- Apr 3, 2010
- Messages
- 451
- Reaction score
- 84
http://vip.asus.com/eservice/cus-suggest.aspx
the slip indicating the feedback channel issued at your singapore
service center for feedback does not work
'This page does not exist'
by the way...
the slip indicating the feedback channel issued at your singapore
service center for feedback does not work
'This page does not exist'
by the way...
Yakumo
Member
- Joined
- Jun 23, 2012
- Messages
- 324
- Reaction score
- 19
I pity your luck man seriously... Asus product is great in general but their local service really CMI... if you been around the forums for awhile you can read all kinds of stories here and there. Not there I've any personal experience with them but I really wish I would never have to
Deavenger
Supremacy Member
- Joined
- Jan 1, 2000
- Messages
- 5,166
- Reaction score
- 0
Some other ppl also kenna scratch...
Forums / Padfone 2 Help / Padfone 2 screen is easily scratched? - Padfone Club
Forums / Padfone 2 Help / Padfone 2 screen is easily scratched? - Padfone Club
Yakumo
Member
- Joined
- Jun 23, 2012
- Messages
- 324
- Reaction score
- 19
Dude how bad is the scratch really?
altca4
Member
- Joined
- Apr 3, 2010
- Messages
- 451
- Reaction score
- 84
hi folks, do you get this problem on the phone chassis?
slightly different color tone on the metal lining
+ jagged/uneven
Sigh...
bad asus customer service
+poorly installed padstation chassis
+poor installed padfone 2 chassis...
=heartache.
Asus lock my thread on the eCustomer service segment.
slightly different color tone on the metal lining
+ jagged/uneven
Sigh...
bad asus customer service
+poorly installed padstation chassis
+poor installed padfone 2 chassis...
=heartache.
Asus lock my thread on the eCustomer service segment.
altca4
Member
- Joined
- Apr 3, 2010
- Messages
- 451
- Reaction score
- 84
and the asus storage wont give me my free 50G too as I already have a 8G account when I got my eeePad prime earlier this year.
Been close to 3 weeks and still unresolved with Asus.
so much problems...
want to cry also no tears...
I should have just sticked with galaxy S3
Been close to 3 weeks and still unresolved with Asus.
so much problems...
want to cry also no tears...
I should have just sticked with galaxy S3
hi folks, do you get this problem on the phone chassis?
slightly different color tone on the metal lining
+ jagged/uneven
Sigh...
bad asus customer service
+poorly installed padstation chassis
+poor installed padfone 2 chassis...
=heartache.
Asus lock my thread on the eCustomer service segment.
The set I bought from Sitex has the same problem on the PadFone.
hi folks, do you get this problem on the phone chassis?
slightly different color tone on the metal lining
+ jagged/uneven
Sigh...
bad asus customer service
+poorly installed padstation chassis
+poor installed padfone 2 chassis...
=heartache.
Asus lock my thread on the eCustomer service segment.
Bro, i also have exactly the same issue as u
So sad... So Asus not going to do anything?
That's very bad experience for me also...
Can we claim this under the new lemon law? Cos very obviously manufacturer's defect.
Or maybe we should gather all the owners with the same problem and visit CASE to make a complain.
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