BOC SmartSaver

[swathe]

CNY to CNY transfer from BOC to other bank have any fees?

 

[nintendog]

Did not get full BOC bonus interest for credit card spend (more than $1500). Anyone knows if GTM or Youtrip top-up has been removed from the eligible spend?

YouTrip was removed long time ago...

 

[Trazora]

YouTrip was removed long time ago...

Hmm. We are talking about card spend bonus interest of smartsaver, not credit card rebate.

 

[greatgreenman]

Very disappointed with the massive interest rate cuts. But I’ve been putting up with the poor customer service and shitty ibanking for a long time now. Time to change to OCBC/DBS. I haven’t looked them up yet; hopefully they didn’t have the same cuts as well

Edit: nvm.. looks like there’s a huge cut across the board. BOC SS may still be the best one after all the cuts

 

[ekardo]

Very disappointed with the massive interest rate cuts. But I’ve been putting up with the poor customer service and shitty ibanking for a long time now. Time to change to OCBC/DBS. I haven’t looked them up yet; hopefully they didn’t have the same cuts as well

Edit: nvm.. looks like there’s a huge cut across the board. BOC SS may still be the best one after all the cuts

exactly...complain also no use...cos, BOC still among the better one around... haaa

 

[demoforce1]

Very disappointed with the massive interest rate cuts. But I’ve been putting up with the poor customer service and shitty ibanking for a long time now. Time to change to OCBC/DBS. I haven’t looked them up yet; hopefully they didn’t have the same cuts as well

Edit: nvm.. looks like there’s a huge cut across the board. BOC SS may still be the best one after all the cuts

DBS multipliers will be higher if you can meet the criteria

 

[kashanai]

Anyone face a issue that can log in using desktop but can’t log in using phone app?

 

[Trazora]

Anyone face a issue that can log in using desktop but can’t log in using phone app?

I can log in to boc mobile app. But had multiple intermittent cases of not being to log in since the app was launched.

 

[kashanai]

I went to reset my Face ID on apple phone and had to do a log in again. But now I can only log in on my desktop but the app keeps saying wrong username or password

How to solve ?

I can log in to boc mobile app. But had multiple intermittent cases of not being to log in since the app was launched.

 

[Trazora]

I went to reset my Face ID on apple phone and had to do a log in again. But now I can only log in on my desktop but the app keeps saying wrong username or password

How to solve ?

Try uninstall, restart phone and install back

 

[kashanai]

Thanks , will try tmr

Today kanna locked out liao.

Try uninstall, restart phone and install back

 

[NTTDoCoMo]

Anyone having the message - "your E-Token will expire in XX days, Please replace with a new one at the counter as soon as possible." when you login to BOC internet banking?

 

[Cumzilla]

checked with the bank before regarding the wrong username and password for mobile app, was told that at the time when opening the account, a temporary username and password were given, if you did not log in the mobile app with that temporay username and password and change to the same ones as your desktop account, then it will expire with a certain time and you have to go down to the branch to reset the mobile app username and password again...

 

[VacheronLim]

Anyone having the message - "your E-Token will expire in XX days, Please replace with a new one at the counter as soon as possible." when you login to BOC internet banking?

I got this, will probably head to branch closer to the 'expiry' date and do replacement

 

[kashanai]

I’m always an active user. Just reset my Face ID on phone

The browser no issues logging in, just the app can’t log in

checked with the bank before regarding the wrong username and password for mobile app, was told that at the time when opening the account, a temporary username and password were given, if you did not log in the mobile app with that temporay username and password and change to the same ones as your desktop account, then it will expire with a certain time and you have to go down to the branch to reset the mobile app username and password again...

 

[ekardo]

Anyone having the message - "your E-Token will expire in XX days, Please replace with a new one at the counter as soon as possible." when you login to BOC internet banking?

I got this, will probably head to branch closer to the 'expiry' date and do replacement

when did you guys open the BOC account ? I opened for around 4 years and havent expired..

 

[ice_angel]

Anyone having the message - "your E-Token will expire in XX days, Please replace with a new one at the counter as soon as possible." when you login to BOC internet banking?

I got this msg.. Is BOC branch open already?

 

[kashanai]

So frustrating

Guess have to go down to the bank to figure it out. Can log in online banking through the web but cant log in on the phone. Keep saying wrong username and password , WTH.

Anyone else face similar problem?

 

[Trazora]

So frustrating

Guess have to go down to the bank to figure it out. Can log in online banking through the web but cant log in on the phone. Keep saying wrong username and password , WTH.

Anyone else face similar problem?

1) You mentioned you have been an active user, so meaning you have no issues logging in via the mobile app previously? The issue arise only after you reset your face ID?

2) You trying to log in to BOC mobile banking app not BOC ibanking? BOC ibanking cannot be accessed using mobile phone.

3) You have set the login username and password for the mobile app via the ibanking? Mobile app and ibanking can have different username and password.

4) What is the authentication method u using to log in to the mobile app? Tried all the methods e.g. finger id, username/password etc?

 

[kashanai]

1) Yes, I went to set up alternative Face ID and had to re log in for all apps. Including other banks. I’m a BOC user for at least 3 years already and from the old shitty app to this new one

2) as in I can use the desktop to log in no issues. The mobile app with the same user and password can’t work

3) got such thing as different meh? Isn’t it same ?

4) nothing works anymore. Even if you click finger ID / FACE ID they require you to log in again

Keep promoting wrong user name and password. How the hell the username and password can be wrong when using the desktop works completely fine

1) You mentioned you have been an active user, so meaning you have no issues logging in via the mobile app previously? The issue arise only after you reset your face ID?

2) You trying to log in to BOC mobile banking app not BOC ibanking? BOC ibanking cannot be accessed using mobile phone.

3) You have set the login username and password for the mobile app via the ibanking? Mobile app and ibanking can have different username and password.

4) What is the authentication method u using to log in to the mobile app? Tried all the methods e.g. finger id, username/password etc?