BOC SmartSaver

Squaredot

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didn't know token has expiry date!
I changed mine once when the token spoil or battery went flat. My present token expires on 23/8/2024 lol
 

ekardo

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didn't know token has expiry date!
I changed mine once when the token spoil or battery went flat. My present token expires on 23/8/2024 lol
i just got mine today but same expiry date as you

o_O
 

vsvs24

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i just got mine today but same expiry date as you

o_O
Mine same too. Collected a few weeks ago.

Sian. Need to go down to branch today. This morning wake up and saw SMS on unauthorised card usage in USD made at 3am. My printer spoilt so going to branch to get and submit dispute form. But must say BOC quite alert. The card was already marked as suspected fraudulent transactions and blocked when I called in otherwise probably will have more damage. My credit limit S$46,000. About USD15,000 charged for 4 transactions.
 
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vsvs24

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It only makes it more complicated. It does not make it safer. All one needs is the phone and the internet banking login/fingerprint/face id, which is already done when using mobile banking or internet banking.

how many times do you want the app/webpage to ask to login with pin/fingerprint/face id? The app/web page can ask you every time you click.
When you encounter scam, hack or other issues, you will then wish it had been more complicated. To me, add new payee is the least that the banks can do to ensure it is properly authorised. Not asking to make it complicated for common transactions.
 

Squaredot

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Mine same too. Collected a few weeks ago.

Sian. Need to go down to branch today. This morning wake up and saw SMS on unauthorised card usage in USD made at 3am. My printer spoilt so going to branch to get and submit dispute form. But must say BOC quite alert. The card was already marked as suspected fraudulent transactions and blocked when I called in otherwise probably will have more damage. My credit limit S$46,000. About USD15,000 charged for 4 transactions.
scary :(
do u think your card info was stolen from some online purchases?
 

vsvs24

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scary :(
do u think your card info was stolen from some online purchases?
Last used in Nov 2017 at Scoot. BOC Infinite card. But use this card several times at airport lounges to get free access (just show, no charge).
 

silverbomb

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Mine same too. Collected a few weeks ago.

Sian. Need to go down to branch today. This morning wake up and saw SMS on unauthorised card usage in USD made at 3am. My printer spoilt so going to branch to get and submit dispute form. But must say BOC quite alert. The card was already marked as suspected fraudulent transactions and blocked when I called in otherwise probably will have more damage. My credit limit S$46,000. About USD15,000 charged for 4 transactions.
what merchant/charge was it?
 

vsvs24

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what merchant/charge was it?
BOC: A Retail Purchase of USD 6,150.00 was completed with your BOC Card (-xxxx) on 02092021, 03:54 at PP RETAIL USA LLC. Please call 1800-3385335 immediately if you have not authorized it.

BOC: A Retail Purchase of USD 3,090.00 was completed with your BOC Card (-xxxx) on 02092021, 03:54 at SP * TOTEME-STUDIO. Please call 1800-3385335 immediately if you have not authorized it.

BOC: A Retail Purchase of USD 4,062.59 was completed with your BOC Card (-xxxx) on 02092021, 04:09 at MATOUK. Please call 1800-3385335 immediately if you have not authorized it.

BOC: A Retail Purchase of USD 853.25 was completed with your BOC Card (-xxxx) on 02092021, 04:11 at SP * HUNZAG-SHOP. Please call 1800-3385335 immediately if you have not authorized it.

Charged between 3.54am to 4.11am. Credit card in my drawer. Not lost.
 

ekardo

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in your case is BOC alerted you or the SMSes ?

This can happen to anyone with credit card actually, good for those bank with sms alert.. some credit totally no alert, and if someone smart enough will siphoned bit by bit, all these small transaction embedded in your spending and if you didnt check, you are losing $ day by day...
 

vsvs24

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in your case is BOC alerted you or the SMSes ?

This can happen to anyone with credit card actually, good for those bank with sms alert.. some credit totally no alert, and if someone smart enough will siphoned bit by bit, all these small transaction embedded in your spending and if you didnt check, you are losing $ day by day...
I wake up this morning and saw the SMS. Immediately called BOC hotline. CSO said the bank has already flagged the card as suspicious activity and already blocked it. Luckily they have done so or there would probably be more transactions.

Must really set SMS alerts for credit card and banking transactions and for all amounts. Some banks default threshold is $100 or $500. Many years ago BOC credit card lowest threshold for SMS alert was $100. Few months back someone mentioned can receive SMS alert for lower amount so I went to branch to request for SMS alert for all amounts.
 

ckman3

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If we are talking abt Supersaver, mine came in on 7 Oct too. Usually there is an SMS to inform.
 

piyozz

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Anyone facing issues of unable to make payment via axs using their debit card? Tried a few times and it keeps failing...
 
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