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Trazora

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Thanks. Tried for 3 days already. If possible, why did CSO all say cannot?weird

Lol think the CSO had no idea and was trying to give a conservative answer hoping to close the matter, rather than telling you they need to check it out.
 

pcmdan

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Lol think the CSO had no idea and was trying to give a conservative answer hoping to close the matter, rather than telling you they need to check it out.

Unfortunately I just tried it and it still doesn't work. Guess RIP liao
 

pazuuu

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Unfortunately I just tried it and it still doesn't work. Guess RIP liao

I am facing this problem for about 2 months already. For some reason, I am unable to pay with my house wireless connection via AXS with the BOC debit mastercard. Error message of unable to process. I stood in my living room, by the front door whereby wireless signal is the strongest (sad case XD) and still encountered the error. I had contacted both AXS and BOC CS; AXS saying bank rejected, BOC saying no problem with my debit account.

And when I tried using my data plan, lo and behold, it works. So, maybe you can try that (if you have not). Make sure data has 4G connection, not 3G.

I am using an old phone Xiaomi S1 and AXS latest app version. Unsure of what is the problem though.
 

pcmdan

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I am facing this problem for about 2 months already. For some reason, I am unable to pay with my house wireless connection via AXS with the BOC debit mastercard. Error message of unable to process. I stood in my living room, by the front door whereby wireless signal is the strongest (sad case XD) and still encountered the error. I had contacted both AXS and BOC CS; AXS saying bank rejected, BOC saying no problem with my debit account.

And when I tried using my data plan, lo and behold, it works. So, maybe you can try that (if you have not). Make sure data has 4G connection, not 3G.

I am using an old phone Xiaomi S1 and AXS latest app version. Unsure of what is the problem though.

Thanks for the offer. Tried it with my 4g and office wifi no luck as well
 

chuanz

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I paid NTUC Income via AXS app yesterday. Two bills; first bill ok, second bill first attempt cannot, second attempt ok.
 

kennethtbh

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Thanks for the offer. Tried it with my 4g and office wifi no luck as well

when i said try a few more times, i mean trying it continuously a few more times, not try once then 5mins later try again or 1hr later try again. i suspect it fails if the BOC system takes too long to respond to AXS. If it responds, then u will usually be taken to the OTP page. at least this is from my own experience. ymmv
 

tiertime

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but why want to keep using BOC debit card to pay for bills using AXS when payments made by AXS does not contribute to the savings interest? :s11:
 

piyozz

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but why want to keep using BOC debit card to pay for bills using AXS when payments made by AXS does not contribute to the savings interest? :s11:
Cos it can earn u a rebate of 0.1% :)

(sorry I quoted 0.3% wrongly, should be 0.1%)
 
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linuskltan

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Cos it can earn u a rebate of 0.3% :)
Transactions on Bank of China Debit MasterCards (Chinese Cultural Debit, Great Wall International Debit) with min $100 monthly spend earns 0.1% rebate (max $10 rebate per month) including AXS payments.
 
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darwinkoh

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Transactions on Bank of China Debit MasterCards (Chinese Cultural Debit, Great Wall International Debit) with min $100 monthly spend earns 0.1% rebate (max $10 rebate per month) including AXS payments.

I thought only only debit cards from DBS/POSB are allowed as payment mode... it is stated at
http://www.axs.com.sg/help_axsEstationFAQ.php

Anyone tried using web SAM? Wonder if it allows debit card payment....
 

linuskltan

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I thought only only debit cards from DBS/POSB are allowed as payment mode... it is stated at
http://www.axs.com.sg/help_axsEstationFAQ.php

Anyone tried using web SAM? Wonder if it allows debit card payment....

Nope, all MasterCards accepted (Debit for all, Credit for some payments) via MasterCard and Masterpass by Mastercard, at e-Station (web) & m-Station (app).
 

darwinkoh

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Nope, all MasterCards accepted (Debit for all, Credit for some payments) via MasterCard and Masterpass by Mastercard, at e-Station (web) & m-Station (app).

Thanks for the clarification.
mm.. Worth the trouble if the notional amount is big. :)
 

AMD_FREAK

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Does paying insurance using the BOC Family credit card counts towards minimum $500 spendings?
 

tiertime

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Cos it can earn u a rebate of 0.3% :)
Nope, all MasterCards accepted (Debit for all, Credit for some payments) via MasterCard and Masterpass by Mastercard, at e-Station (web) & m-Station (app).


i have the UnionPay and Platinum MasterCard, which one can get 0.3%, does it rebate back to ur card instantly or to ur banking account?

Edit : i have checked with BOC hotline on the debit cards:
UnionPay gets 0.3% for min spend $100
Mastercard gets 0.1% for min spend $100

i am intending to pay a $500 bill at AXS, if its 0.1%, the rebate is only $0.50....
 

pcmdan

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when i said try a few more times, i mean trying it continuously a few more times, not try once then 5mins later try again or 1hr later try again. i suspect it fails if the BOC system takes too long to respond to AXS. If it responds, then u will usually be taken to the OTP page. at least this is from my own experience. ymmv

I have tried 10times in a row before I started posting here.

Then I try another 5 times consecutively.

No luck means no luck....

Anyway gave up alr..
 
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