Circles.Life Discussion Thread

eagleboy · Aug 4, 2020

so far how’s circles connection? planning to port over next mth.

XiaoFu99 · Aug 4, 2020

Just to check, can the cheapest $5 plan be on eSIM?

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benqdell · Aug 5, 2020

Jurong640 said:
if one has CIS benefits, i think either Singtel or M1 will be good. M1 has 30GB at $20/mth with caller ID.

Circles cis is even more insane,unlimited calls/data and free caller ID for only 18 bucks.

lohsenglte · Aug 5, 2020

XiaoFu99 said:
Just to check, can the cheapest $5 plan be on eSIM?

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Some people said eSIM can be added to the $0 flexi plan also, so I think the $5 one should be fine

XiaoFu99 · Aug 5, 2020

lohsenglte said:
Some people said eSIM can be added to the $0 flexi plan also, so I think the $5 one should be fine

I thought $0 no more liao? Converted to bare minimum at $5/month?

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RocketBunny · Aug 5, 2020

XiaoFu99 said:
I thought $0 no more liao? Converted to bare minimum at $5/month?

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those sign up last time still have the $0 plan

XiaoFu99 · Aug 5, 2020

RocketBunny said:
those sign up last time still have the $0 plan

Oh OK. I'm in a scenario porting from other teleco to circle life $5/month and wondering can use e-SIM or not.

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XiaoFu99 · Aug 5, 2020

Just went to circle life website and try.

It seems e-SIM do not allow you to choose any other plan. It will go straight to 20GB/month plan @ $18/month as base with various optional upsize options.

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Jurong640 · Aug 5, 2020

benqdell said:
Circles cis is even more insane,unlimited calls/data and free caller ID for only 18 bucks.

Yup, they had unlimited calls which is good for business people who are calling often. Circles CIS still have only 25 SMS free.

M1 on the other hand at just $2 more, you get 1000 mins talktime, 1000 SMS, free caller ID and unlimited Spotify streaming.

XiaoFu99 · Aug 5, 2020

XiaoFu99 said:
Just to check, can the cheapest $5 plan be on eSIM?

Sent from Samsung SM-G965F using GAGT

Checked with CS, nope, it's only offered to the $28 base plan.

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RocketBunny · Aug 5, 2020

XiaoFu99 said:
Checked with CS, nope, it's only offered to the $28 base plan.

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Thanks for the update

haichijia · Aug 6, 2020

guys can check if i want port over to esim, i dont cancle my old plan first? I wait till ported over successfully then cancle old plan right

eagleboy · Aug 6, 2020

Termination of your existing line will be performed by the new telco that you are porting over. No action required from your end.

haichijia said:
guys can check if i want port over to esim, i dont cancle my old plan first? I wait till ported over successfully then cancle old plan right

findinglaserprinter · Aug 6, 2020

ClarkKent said:
My SIM card was activated on the 16th and number transfer done on 24th. Also just got my first bill and both Jul and Aug I was charged $18.

Of course Jul was pro rated.....

I was told the $10 discount will only come after the number transfer was done successfully.

hereiam7788 said:
no. discount should be reflected on 1st bill already. of course 1st bill will be pro-rated though.

frizee said:
Yes i have mentioned about it in one of my posts, sadly, 1st month always $28 (i think they need to wait till you confirm on the portover). The webchat CSO mentioned this to me prior to sign up. Following month then your first $18 come in.

Talked to CSO... first bill consists of pro-rated first month, and the month thereafter. $10 discount is only applied PER BILL, which means to say that the pro-rated first month will be charged at the rate of $28/month.

Really misleading, how can they expect people to know this. The standard for telcos is 1 bill = 1 month of service. Plus this is not known until AFTER you make payment. Unlucky for me, my line was activated on the first day of the month. Had it been a day earlier I wouldn't have to deal with this nonsense.

mikeymesina · Aug 6, 2020

findinglaserprinter said:
Talked to CSO... first bill consists of pro-rated first month, and the month thereafter. $10 discount is only applied PER BILL, which means to say that the pro-rated first month will be charged at the rate of $28/month.

Really misleading, how can they expect people to know this. The standard for telcos is 1 bill = 1 month of service. Plus this is not known until AFTER you make payment. Unlucky for me, my line was activated on the first day of the month. Had it been a day earlier I wouldn't have to deal with this nonsense.

I don't know if they already changed how they do it, but when I ported in starting 27 May, my first bill was for prorated May + full June, but I got the port in discount for both May and June. So I got the $20 deduction in the first bill. Maybe you can insist and say you have a friend who was billed like this.

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RocketBunny · Aug 6, 2020

mikeymesina said:
I don't know if they already changed how they do it, but when I ported in starting 27 May, my first bill was for prorated May + full June, but I got the port in discount for both May and June. So I got the $20 deduction in the first bill. Maybe you can insist and say you have a friend who was billed like this.

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Tried before when I faced this issue few months back. Even sent them many of my friends screenshot of the bill etc. Even spoke to their CSO on phone. Llst

RocketBunny · Aug 6, 2020

findinglaserprinter said:
Talked to CSO... first bill consists of pro-rated first month, and the month thereafter. $10 discount is only applied PER BILL, which means to say that the pro-rated first month will be charged at the rate of $28/month.

Really misleading, how can they expect people to know this. The standard for telcos is 1 bill = 1 month of service. Plus this is not known until AFTER you make payment. Unlucky for me, my line was activated on the first day of the month. Had it been a day earlier I wouldn't have to deal with this nonsense.

Yes mine also 1st day of the month.

mikeymesina · Aug 6, 2020

RocketBunny said:
Tried before when I faced this issue few months back. Even sent them many of my friends screenshot of the bill etc. Even spoke to their CSO on phone. Llst

Totally not a good way to start a relationship. Their new customers will feel cheated if they do this way.

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findinglaserprinter · Aug 6, 2020

mikeymesina said:
I don't know if they already changed how they do it, but when I ported in starting 27 May, my first bill was for prorated May + full June, but I got the port in discount for both May and June. So I got the $20 deduction in the first bill. Maybe you can insist and say you have a friend who was billed like this.

Sent from Samsung Note 10 Plus using GAGT

Yup, they changed this up recently. Which is why I was so surprised when I got the bill because they had applied $10 rebate per month based on previous experience.

In the meantime I suggest anyone switching to Circles to activate the plan on the last day of the month. Stupid move by Circles

larryzotter · Aug 7, 2020

Is unlimited xp worth it? I see circles offer phones only a few months after launch

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