Circles.Life Discussion Thread

[dgeralds]

For anyone dealing with a similar situation: I recently faced an issue with a telecom company (let's call them CL) refusing to cancel my line unless I paid a final bill I never agreed to. They insisted I owed $9.xx, but I hadn’t signed any agreement for this charge. If CL can charge $5 without consent, what’s stopping them from demanding $5000 next? It felt like outright bullying to consumers by telco.

I decided to stand my ground. I called their customer service and calmly explained that I hadn’t agreed to the charge. I informed them that the call was being recorded and made it clear that I would escalate the matter to IMDA (Infocomm Media Development Authority) if they continued with their tactics—ignoring my request, staying silent over the phone call, or simply repeating their demands for payment. Within three minutes of this, my line was finally canceled, and I received confirmation via email.

For context, I was fully prepared to submit the recording to IMDA for regulatory action if necessary. It took weeks of persistence, but I finally resolved the issue and canceled my line.

Let's stand firm against such bullying tactics!

They will engage debt collector to collect outstanding $10 .......which is supposed to be $0

 

[Daffy7]

this circles life is really a joke, who they think they are? singtel? even singtel not so stupid nowadays

they just a MVNO using M1 and they dare do all these stunt? really prepare to close shop at this rate

MVNO or Telco, no company should unilaterally amend agreement and anyhow charge their customers.

I'm surprised IMDA hasn't revoke their license to operate till today.

Guess more of us need to write in to IMDA on their tactics.

 

[froztheart]

MVNO or Telco, no company should unilaterally amend agreement and anyhow charge their customers.

I'm surprised IMDA hasn't revoke their license to operate till today.

Guess more of us need to write in to IMDA on their tactics.

Which is what I have been advocating, as we all know, only when masses start complaining then our authorities will take action...

 

[JAYSCS]

Which is what I have been advocating, as we all know, only when masses start complaining then our authorities will take action...

Indeed, public voice is the only resort in Singapore. Eg. NKF saga, Income Buy Over, EZ Link. GST hike voice are not loud enough that's why... a bi off topic.

 

[JAYSCS]

https://en.ocworkbench.com/circles-...xMh5yof6_8m_qiwkUw_aem_0BBR1v0a2DtGmA4UyNbjUw

Looks like Circles Life in trouble

They are painting themselves a very successful company with recent interview with CNBC. CNBC really has no idea about SG Telco and accept whatever CL said, sometimes international media can be major fake news channel.

 

[rest1ess]

They are a pioneer nvmo, and provide port-ins of prepaid lines and postpaid lines under a different person. To be fair: they are features rich.

 

[JAYSCS]

They are a pioneer nvmo, and provide port-ins of prepaid lines and postpaid lines under a different person. To be fair: they are features rich.

Indeed, likewise for MyRepublic and Simba, they all made their impact during their entrance. Only Simba still have an edge today. The CNBC news were made 1 month ago and CL is nearly as irrelevant and merely playing catching up and playing punk with their $0 plan, let alone being a disrupter.

 

[froztheart]

Indeed, likewise for MyRepublic and Simba, they all made their impact during their entrance. Only Simba still have an edge today. The CNBC news were made 1 month ago and CL is nearly as irrelevant and merely playing catching up and playing punk with their $0 plan, let alone being a disrupter.

 

[Beepbeep8]

It happened after the cessation of 3G. Before that when I'm in MY, without subscribing any roaming, hp international roaming "OFF", I'm able to latch onto Celcom signal. If I receive any call from SG, I will let it hang up and use another hp with free roaming data to return the miss call using WhatsApp.
After the cessation of 3G, I was charged roaming fee using the usual setting.
I tried another setting by allowing "only voice and sms" using the app, international roaming "OFF" on my hp.
When I reached MY, there's totally no data.
What should be the right setting if I wanna receive call and sms without subscribing any roaming on the app?

 

[ekardo]

see my reply just a few post above..

https://forums.hardwarezone.com.sg/threads/circles-life-discussion-thread.6217349/post-154413278

It happened after the cessation of 3G. Before that when I'm in MY, without subscribing any roaming, hp international roaming "OFF", I'm able to latch onto Celcom signal. If I receive any call from SG, I will let it hang up and use another hp with free roaming data to return the miss call using WhatsApp.
After the cessation of 3G, I was charged roaming fee using the usual setting.
I tried another setting by allowing "only voice and sms" using the app, international roaming "OFF" on my hp.
When I reached MY, there's totally no data.
What should be the right setting if I wanna receive call and sms without subscribing any roaming on the app?

 

[mosmos]

It happened after the cessation of 3G. Before that when I'm in MY, without subscribing any roaming, hp international roaming "OFF", I'm able to latch onto Celcom signal. If I receive any call from SG, I will let it hang up and use another hp with free roaming data to return the miss call using WhatsApp.
After the cessation of 3G, I was charged roaming fee using the usual setting.
I tried another setting by allowing "only voice and sms" using the app, international roaming "OFF" on my hp.
When I reached MY, there's totally no data.
What should be the right setting if I wanna receive call and sms without subscribing any roaming on the app?

maybe because volte consume data, try switchoff volte during roaming

 

[dexboi]

Had the same experience as you. ON Voice + SMS but nothing comes in at all.
Only after i switched ON all 3 (Voice + SMS + Data) then the Voice and SMS starts flowing in.
Just make sure to disable Data Roaming on your device settings before you turn ON all 3 in Circles app - Roaming Section.

I got charged $10 for 0.01MB of data because i accidentally enabled Data Roaming. (Dual SIM iphone so mistakenly enabled Data on the Circle's SIM)

Gonna terminate my $0 Circles in December. Rubbish telco.

It happened after the cessation of 3G. Before that when I'm in MY, without subscribing any roaming, hp international roaming "OFF", I'm able to latch onto Celcom signal. If I receive any call from SG, I will let it hang up and use another hp with free roaming data to return the miss call using WhatsApp.
After the cessation of 3G, I was charged roaming fee using the usual setting.
I tried another setting by allowing "only voice and sms" using the app, international roaming "OFF" on my hp.
When I reached MY, there's totally no data.
What should be the right setting if I wanna receive call and sms without subscribing any roaming on the app?

 

[mosmos]

Ported out successfully from my $0 circles to Eight.

14/11 6:20pm Received the Eight sim card letter and activated the sim , Eight app shows porting on progress

18/11 11pm+ realised Circles sim no signal

19/11 3am+ porting not yet done
7:50am porting successfully when i woke up, my early main balance top-up of $16 + free $8 credit to temporary number still there, circles app cannot login

 

[rest1ess]

Ported out successfully from my $0 circles to Eight.

14/11 6:20pm Received the Eight sim card letter and activated the sim , Eight app shows porting on progress

18/11 11pm+ realised Circles sim no signal

19/11 3am+ porting not yet done
7:50am porting successfully when i woke up, my early main balance top-up of $16 + free $8 credit to temporary number still there, circles app cannot login

I think you can still login if you try sms otp.

 

[matrix05]

Ported out successfully from my $0 circles to Eight.

14/11 6:20pm Received the Eight sim card letter and activated the sim , Eight app shows porting on progress

18/11 11pm+ realised Circles sim no signal

19/11 3am+ porting not yet done
7:50am porting successfully when i woke up, my early main balance top-up of $16 + free $8 credit to temporary number still there, circles app cannot login

Did the same yesterday. Let see how it goes because dunno got any outstanding on circle $0.

 

[Beepbeep8]

Had the same experience as you. ON Voice + SMS but nothing comes in at all.
Only after i switched ON all 3 (Voice + SMS + Data) then the Voice and SMS starts flowing in.
Just make sure to disable Data Roaming on your device settings before you turn ON all 3 in Circles app - Roaming Section.

I got charged $10 for 0.01MB of data because i accidentally enabled Data Roaming. (Dual SIM iphone so mistakenly enabled Data on the Circle's SIM)

Gonna terminate my $0 Circles in December. Rubbish telco.

Same, I was charged $10 for roaming with this set up. I emailed to CL, the customer service told me to on only voice and sms on the app, handset roaming off. Will try that next trip

 

[ekardo]

Same, I was charged $10 for roaming with this set up. I emailed to CL, the customer service told me to on only voice and sms on the app, handset roaming off. Will try that next trip

This is a common issue and CL is happily charging everyone for this. Crap.

 

[joesph]

https://en.ocworkbench.com/circles-...xMh5yof6_8m_qiwkUw_aem_0BBR1v0a2DtGmA4UyNbjUw

Looks like Circles Life in trouble

this guy really insider news. i follow his instagram and youtube

 

[joesph]

coming december end of the year no hear from them when they cancel my 0 line. and my brother think haven't get that e-mail

 

[swathe]

When circles.life was hiring competitively during the tech boom, they keep saying their main business is not MVMO to attract curiosity when there were similar videos saying that MCD is not just a fastfood company but a landlord.

Well, until today, I still do not see what other main business is circle.life other than hypes.