Dark patch on screen

[xKaius]

Hi everyone, I have a carbon gen 4 with a dark patch on the right side of the screen as seen on the picture link provided below ignore the dead pixel I am pointing at. I tried to file a warranty claim with Lenovo but they deem it as a user induced damage. Has anyone here with a Thinkpad ran into this issue with the screen and manage to convince Lenovo to replace the LCD? I do not see how is it a user induced damage as there are no evidence of crack or pressure applied around that area of the screen as well as the laptop casing behind the screen.

https://imgur.com/a/FcOWd0U

 

[hawthorne]

Hi everyone, I have a carbon gen 4 with a dark patch on the right side of the screen as seen on the picture link provided below ignore the dead pixel I am pointing at. I tried to file a warranty claim with Lenovo but they deem it as a user induced damage. Has anyone here with a Thinkpad ran into this issue with the screen and manage to convince Lenovo to replace the LCD? I do not see how is it a user induced damage as there are no evidence of crack or pressure applied around that area of the screen as well as the laptop casing behind the screen.

https://imgur.com/a/FcOWd0U

Not with Lenovo but with my Samsung LED TV. Mine had something similar but the blob on my TV is bigger. It looks like a grey smear, but u will not be able to clean it off no matter how hard u try. Sent it in and Samsung fixed it FOC as its still under warranty

 

[lifeishard]

i also don't see how is it user induced damage...demand them to explain how user can induced such damage...

 

[yusoffb01]

bring down to service center and argue