I got a 4gb usage on 18th nov for no reason too. These few days got data surge not sure will be fixed anot. Gonna call them up if it doesn't get amended
There was a month, they charged me for 28gb of data usage. I use wifi at home and surf Facebook ocasionally when I am out. I told them impossible for me to have used 28gb! I called them and they took two weeks to investigate. in the end, they waived only half of the $80 excess data charges off. They claimed 4g speed could have caused us to download and watch video more often than before. Now I am paranoid and use the starhub app to check usage every other day. Hope the data surge that month was a once off.
I notice after upgrading to iPhone 6 Plus, my monthly data has been exceeding. Same usage pattern as before but much more stats consumed. Instagram Facebook whatsapp and Twitter seems to have increased their data consumption.
I notice after upgrading to iPhone 6 Plus, my monthly data has been exceeding. Same usage pattern as before but much more stats consumed. Instagram Facebook whatsapp and Twitter seems to have increased their data consumption.
The problem is that I was already using iPhone 6 plus last month. But the data consumption this month very different. Totally not sure which app is causing the jump.
I'm experiencing the same thing too. I am still on my 3G 12Gb... not a heavy user. daily: instagram, flipboard and Facebook. Once i reach office, i will be using Wi-fi.
This month, I have already used up 11gb+ of data but my iPhone usage info states otherwise...
Is Starhub trying something funny again??!
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts.
Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.