Hi, please advise me for the following query. thanks a lot. My decreasing term lite policy showed up on my December 2019 Multiplier statement as 1/12. I intend to take up cancercare to replace the decreasing term lite policy. when should I apply for the cancercare policy via DBS app so that there is continuous cover? Many thanks.
Show up in Dec 2019 statement as 1/12 would mean "ELIGIBLE TRANSACTIONS FOR NOVEMBER 2019". Please confirm if that's what's shown in the header of the statement.
That would also means you purchased it in October 2019. Please confirm.
So you would have paid your 12th premium in September 2020. And the 12th premium should be recognised as a transaction for October 2020. From Nov 2020, it will not be recognised anymore.
So you would likely need to start your premium payment for cancercare in oct 2020 in order for it to be recognised 1 month later for the month of Nov 2020 and it will appear as an entry in your dec 2020 statement as 1/12.
That being said, this is still a public forum where nobody can be held accountable. I would suggesting confirming this via DBS Live Chat on their internet banking. Take screenshots of the live chat so that you can capture black and white.