DBS Mobile Notification authentication

[wynnest]

Recently, anybody encountered issue when login dbs ibanking via web and didn't receive the mobile authentication notification?

 

[OngHuatHuat]

You need to start the dbs app once they sent the notification.

 

[nekoarc]

Recently, anybody encountered issue when login dbs ibanking via web and didn't receive the mobile authentication notification?

Hey, this happened to me this morning too.

I called them, they reset their backend, I reinstalled the app and did all that nonsense to activate it again.

 

[Soul77]

Never work for me.. i used the otp token via the app.. SCB one always work for me..

 

[wynnest]

Last time used to will received thenotification, i got tried open the apps but it prompt me the service is not available now.

 

[havetheveryfun]

Last time used to will received thenotification, i got tried open the apps but it prompt me the service is not available now.

ya sometimes got this problem nowadays even when accessing ibanking from browser.. then need clear cookies or change another browser then can again

 

[petromax]

Are you referring to SMS or Digital Token?
If SMS, just click on resend. For Digital Token, sometimes you need to restart the DBS bank application in order to make it work again.

 

[wynnest]

Are you referring to SMS or Digital Token?
If SMS, just click on resend. For Digital Token, sometimes you need to restart the DBS bank application in order to make it work again.

The digital token, in fact i cant see the digital token in the apps. All along is like a notification, and tap to authenticate.

 

[maple96]

recently notification never come and app cannot trigger, very unstable

this morning my samsung notify me phone slowed down to clean, then got a note saying dbs app crash cosing the slow speed

 

[wynnest]

recently notification never come and app cannot trigger, very unstable

this morning my samsung notify me phone slowed down to clean, then got a note saying dbs app crash cosing the slow speed

Ya I never received the notification, so I can't access the ibanking online, very irritating.

 

[blue_denim24]

The digital token, in fact i cant see the digital token in the apps. All along is like a notification, and tap to authenticate.

In case you don't receive notification, just relaunch the app. It pulls the authentication alert for you right on the home screen in case you did a trigger of 2fa in last 1 minute.

Sometimes phone and app background optimizations prevent the notification from displaying on screen

 

[wynnest]

In case you don't receive notification, just relaunch the app. It pulls the authentication alert for you right on the home screen in case you did a trigger of 2fa in last 1 minute.

Sometimes phone and app background optimizations prevent the notification from displaying on screen

I got launch the application myself, but still never receive any alert to authenticate. How can I revert back to SMS or physical token login

 

[Soul77]

In case you don't receive notification, just relaunch the app. It pulls the authentication alert for you right on the home screen in case you did a trigger of 2fa in last 1 minute.

Sometimes phone and app background optimizations prevent the notification from displaying on screen

I never see the notifications. My SCB app with similar function never have issue. The DBS app is buggy

 

[nekoarc]

I got launch the application myself, but still never receive any alert to authenticate. How can I revert back to SMS or physical token login

You need to contact the bank to clear the data to reset to the old methods. Just call them?

 

[Niaoson]

Quite a lousy experience, I must say. In the past, used to have to launch, close then launch again to get the button to authenticate. Last evening, completely failed so I just got the bank to unlink for me. Back to using the physical token and SMS token for now.

Like someone else mentioned, the SCB one is much better and has always worked well.

 

[wynnest]

You need to contact the bank to clear the data to reset to the old methods. Just call them?

Okay seems quite a lot of people having issue with receiving the notification. And have to call the bank to resolve this. Thank You

 

[haydentan]

So far for my posb app, it is working fine. Otherwise, I just open the app on my phone and select digital token under the left TOP corner to generate OTP.
I noticed that those using DBS app like my brother has not asked the user to activate the mobile authentication yet.

 

[wynnest]

So far for my posb app, it is working fine. Otherwise, I just open the app on my phone and select digital token under the left TOP corner to generate OTP.
I noticed that those using DBS app like my brother has not asked the user to activate the mobile authentication yet.

I cant find the digital token function on left top corner, therefore I was unable to proceed the manual.

 

[Soul77]

I cant find the digital token function on left top corner, therefore I was unable to proceed the manual.

Ya. I encountered this also. Uninstall, reinstall. Login via mobile logout. Kill open again close again open again then it magically appear. Buggy apps

 

[wynnest]

Ya. I encountered this also. Uninstall, reinstall. Login via mobile logout. Kill open again close again open again then it magically appear. Buggy apps

I tried reinstall quite a few times already my DBS app version is 2.1.105, may I know yours?