DBS Mobile Notification authentication

[wynnest]

means you have reverted to the IB Token?

Hi, ya already reverted to physical token.

 

[orionmiz]

Hi, recently i have issues with the DBS digital token after I reinstalled the app.

Try to enable the digital token on the app, app ask for login details, then goes to the homepage and nothing happens (still not enabled).

Anyone facing this issues, or is there any way to resolve it?

Anyway, luckily I still can access the internet banking using the SMS authentication method...

 

[nekoarc]

Hi, recently i have issues with the DBS digital token after I reinstalled the app.

Try to enable the digital token on the app, app ask for login details, then goes to the homepage and nothing happens (still not enabled).

Anyone facing this issues, or is there any way to resolve it?

Anyway, luckily I still can access the internet banking using the SMS authentication method...

Just call DBS. It happened to me a few months back. They had to do some reset at their end before re-attempting.

 

[Zink00]

Very buggy and annoying for me. 50/50 chance work properly.

 

[blurpandasg2014]

Uob the worst. Always have issue and have to reinstall once app updated

DBS still considerably good

 

[dexboi]

More and more frequent in the last month - DBS app not getting triggered to authenticate. Have to click "resend again" to get it working.

Sometimes their system might be just too busy. Gotta take a break and try again later.

 

[TradeHippo]

More and more frequent in the last month - DBS app not getting triggered to authenticate. Have to click "resend again" to get it working.

Sometimes their system might be just too busy. Gotta take a break and try again later.

They upgraded to a new version recently.. but did you guys find it extremely slow and buggy? It seems to be a downgrade instead... It is just so slow the previous was better

 

[wynnest]

Can't use peek balance and fingerprint login, eventhough I change the setting to enable it. However still see the peek balance and fingerprint login.

 

[chiokcc]

Sorry to dig out an old post.

I was unable to use physical token to login to DBS iBanking just now. Error was that I need to register my token, even though my last login with the toekn was earlier this week.

I selected SMS OTP, entered the OTP, also kena "rejected"

Anyone facing similar issues?

 

[reddevil0728]

Sorry to dig out an old post.

I was unable to use physical token to login to DBS iBanking just now. Error was that I need to register my token, even though my last login with the toekn was earlier this week.

I selected SMS OTP, entered the OTP, also kena "rejected"

Anyone facing similar issues?

give DBS hotline a call at 1800 111 1111?

 

[oceanicmanta]

just tried

no problem for me using both SMS & Token OTP

have been using physical token mostly. have not switched to using the mobile token yet

 

[chiokcc]

give DBS hotline a call at 1800 111 1111?

Will try to login again later today. If still cannot, probably call tomorrow.

TQ

 

[chiokcc]

just tried

no problem for me using both SMS & Token OTP

have been using physical token mostly. have not switched to using the mobile token yet

TQ, other family members no issue in logining in too.

 

[oceanicmanta]

TQ, other family members no issue in logining in too.

hi, I got issue now

i think DBS rolling out some update, now asking me to register my digital token

for my wife's account which was already using digital token, cannot log in using SMS

I think need to update the mobile app

even the hotline number is engaged !

 

[Tiger9119]

hi, I got issue now

i think DBS rolling out some update, now asking me to register my digital token

for my wife's account which was already using digital token, cannot log in using SMS

I think need to update the mobile app

even the hotline number is engaged !

I had similar problem 2 days ago, I used their live chat (online) and they solved it for me.

 

[chiokcc]

Thank you all for the responses. I suppose we just need to sit tight and sit out until the problem resolved itself.

Meanwhile, enjoy the holidays ....

 

[reddevil0728]

Thank you all for the responses. I suppose we just need to sit tight and sit out until the problem resolved itself.

Meanwhile, enjoy the holidays ....

any reason why you are adversed to calling?

 

[chiokcc]

any reason why you are adversed to calling?

I am not in a hurry to access the website, and this being a public holiday, I suppose I should be doing other things rather than call and get hold on the line to solve a problem that might resolve itself over some time.

 

[leoch037]

any reason why you are adversed to calling?

i don't like to call hotline too
it's usually 5 - 30 min of hearing music b4 a CS officer finally answers your call...

 

[reddevil0728]

i don't like to call hotline too
it's usually 5 - 30 min of hearing music b4 a CS officer finally answers your call...

Yea but sometimes if things don’t get fixed by itself, waiting also doesn’t fix anything.

So I guess it depends on whether you wish to wait and try your luck I guess?