DBS Woman's MasterCard

[Trazora]

How do you all raise a dispute if the points awarded don't tally our spending based on our calculation?

Call them or mail them through ibanking

 

[sputnikmoment]

Is it normal to have to call them up every month to inquire about online transactions which did not get 9x more points?

 

[Trazora]

Is it normal to have to call them up every month to inquire about online transactions which did not get 9x more points?

What kind of transactions you make?

 

[ska13a]

current promo of minimum 15% off + 4miles per $ is a better deal

only spam those card that is useful, women card and altitude only

 

[Tyrhung]

Need some help here. Correct me if i am wrong. The points shown on their site is in fact the total earned by all the cards eg altitude and WW and it updates according to the retail spending transacted once it's reflected on the um billed transaction.
Somehow i can't balance the points against my spending.

 

[w4rdsg]

Need some help here. Correct me if i am wrong. The points shown on their site is in fact the total earned by all the cards eg altitude and WW and it updates according to the retail spending transacted once it's reflected on the um billed transaction.
Somehow i can't balance the points against my spending.

rewards.dbs.com splits up points per card, which helps a bit.
Remember that WWMC 9x point only credits on 16th of following month. 1x credits immediately.

 

[Tyrhung]

rewards.dbs.com splits up points per card, which helps a bit.
Remember that WWMC 9x point only credits on 16th of following month. 1x credits immediately.

Thanks.. Will head to rewards page for reconciliation

 

[lazybee]

-Edited- I already know the answer.

 

[Trazora]

So for wwmc, do we still earn 10x points for topup of I and F cards ?

some say can, some say cannot...

Try tikam for urself lor

 

[hogrider88]

Try tikam for urself lor

one last bet, double or nothing

 

[zumaba]

Ya lor, got so many ppl keep asking if this or that can but nvr try by ownself.

Why not come to share which can?

 

[Trazora]

Ya lor, got so many ppl keep asking if this or that can but nvr try by ownself.

Why not come to share which can?

Which can is to be kept censored

 

[n1ck88]

Someone mentioned on FT that singtel bill no longer awards 10x for WMMC, can anyone confirm this or otherwise when the points get posted in tomorrow?

i just called DBS CSO to check whether paying my Singtel Bills with WW (paid via Singtel.Mybill on desktop website), and was advised that it is not considered for the bonus 9x DBS points as it is not an online RETAIL transaction, but an online bill payment.

 

[ska13a]

i just called DBS CSO to check whether paying my Singtel Bills with WW (paid via Singtel.Mybill on desktop website), and was advised that it is not considered for the bonus 9x DBS points as it is not an online RETAIL transaction, but an online bill payment.

i duno did u get smoke or is that the real truth?

although been paying singtel bill using other card except for this 15% promo.
in another blunt statement, via mcc they wont know what u do at singtel although got transaction posted as mybill etc.
but mcc doesn't dictate its a bill payment either.
abit of overlapping kind of stuff.

women card should be quite direct, other than axs/sam and other excluded listed, all are online are eligible.

even the 15% promo (lucky draw system) running now, singtel is eligible.

 

[n1ck88]

i duno did u get smoke or is that the real truth?

although been paying singtel bill using other card except for this 15% promo.
in another blunt statement, via mcc they wont know what u do at singtel although got transaction posted as mybill etc.
but mcc doesn't dictate its a bill payment either.
abit of overlapping kind of stuff.

women card should be quite direct, other than axs/sam and other excluded listed, all are online are eligible.

even the 15% promo (lucky draw system) running now, singtel is eligible.

i believe the current online fair specifically excludes telecommunication bills. same as gosf.

but whether it qualifies as 10x points or not.... guess have to see if the points im expected to get adds up. will let yall know again.

meanwhile, they offered me ntuc vouchers cos apparently i sounded so disappointed that the transaction did not qualify for 10x.

 

[ska13a]

i believe the current online fair specifically excludes telecommunication bills. same as gosf.

but whether it qualifies as 10x points or not.... guess have to see if the points im expected to get adds up. will let yall know again.

meanwhile, they offered me ntuc vouchers cos apparently i sounded so disappointed that the transaction did not qualify for 10x.

gosf yes, but the promo running since few days back, singtel bill payment is included as its not excluded.
even cso can tell me singtel payment is included.

https://www.dbs.com.sg/iwov-resources/pdf/cards/promotions/onlineshop/onlineshop_tnc.pdf

the term retail is too grey, so i dont think their statement stand and its clearly not listed as exclusion either.

 

[Trazora]

gosf yes, but the promo running since few days back, singtel bill payment is included as its not excluded.
even cso can tell me singtel payment is included.

https://www.dbs.com.sg/iwov-resources/pdf/cards/promotions/onlineshop/onlineshop_tnc.pdf

the term retail is too grey, so i dont think their statement stand and its clearly not listed as exclusion either.

Sad to tell you paying telco bill is not eligible for the DBS Online shopping fair. They even excludes buying phone on telco website. Refer to thread in EDMW and the updated TnC.

http://dbslifestyle.vocohub.com/OSF2016TnCs.pdf

16. Promotion is valid for online transactions only. “Online transactions” are retail transactions
made via the internet and processed by the respective merchants/acquirers as an online
transaction through Visa/ MasterCard/ American Express Worldwide networks and exclude
the following:
a) payments made via telephone or mail order;
b) payments to government institutions;
c) payments to financial institutions (including banks and brokerages);
d) payments to insurance companies;
e) payments to telecommunications providers;
f) all bill payments;
g) donations;
h) payment of funds to prepaid accounts and merchants who are categorized as “payment
service providers”. E.g. MoneySend, Skrill.com, Matchmove.com;
i) payments to schools, hospitals, professional service providers and payment for parking
lots;
j) payments made via online banking;
k) payments made via AXS and SAM;
l) NETS transactions;
m) fuel;
n) purchase of gift vouchers,
o) balance transfers, cash advance, My Preferred Payment Plan, and any fees and charges
(including annual fees, interest charges, cheque processing fees, administrative fees,
cash advance fees, finance charges and/or late payment charges and other
miscellaneous fees and charges)
p) any other transactions determined by DBS from time to time

 

[ska13a]

Sad to tell you paying telco bill is not eligible for the DBS Online shopping fair. They even excludes buying phone on telco website. Refer to thread in EDMW and the updated TnC.

http://dbslifestyle.vocohub.com/OSF2016TnCs.pdf

16. Promotion is valid for online transactions only. “Online transactions” are retail transactions
made via the internet and processed by the respective merchants/acquirers as an online
transaction through Visa/ MasterCard/ American Express Worldwide networks and exclude
the following:
a) payments made via telephone or mail order;
b) payments to government institutions;
c) payments to financial institutions (including banks and brokerages);
d) payments to insurance companies;
e) payments to telecommunications providers;
f) all bill payments;
g) donations;
h) payment of funds to prepaid accounts and merchants who are categorized as “payment
service providers”. E.g. MoneySend, Skrill.com, Matchmove.com;
i) payments to schools, hospitals, professional service providers and payment for parking
lots;
j) payments made via online banking;
k) payments made via AXS and SAM;
l) NETS transactions;
m) fuel;
n) purchase of gift vouchers,
o) balance transfers, cash advance, My Preferred Payment Plan, and any fees and charges
(including annual fees, interest charges, cheque processing fees, administrative fees,
cash advance fees, finance charges and/or late payment charges and other
miscellaneous fees and charges)
p) any other transactions determined by DBS from time to time

wow thanks for sharing.
2 different tnc for same promo

https://www.dbs.com.sg/iwov-resources/pdf/cards/promotions/onlineshop/onlineshop_tnc.pdf

http://dbslifestyle.vocohub.com/OSF2016TnCs.pdf

 

[Trazora]

haha they have change the tnc after i have used.
so i shall see what stunt they will play now

me too. It was phone purchase, not even phone bill! but don't think it matters.

p) any other transactions determined by DBS from time to time

 

[ska13a]

me too. It was phone purchase, not even phone bill! but don't think it matters.

p) any other transactions determined by DBS from time to time

http://forums.hardwarezone.com.sg/101442574-post1.html

from this post, its another official.
i seriously dont think they have any power to shift responsibility.
too late for them anyway