J_Man said:
Thinking of ordering Dell's new XPS online rather than fighting my way through the thick crowd. Already went yesterday and got a 'feel' of the machine. Now wondering whether to go back there & order or just order online. Online also same promotion as IT show (free upgrade to 1GB).Got free delivery. Maybe just forfeit the $50 Robinsons voucher (no biggie to me) if I buy at the show.
Has anybody bought laptops online from Dell? Any hitches? How long delivery time? Thanks in advance.
Also, for those who bought at the show, was it cash & carry or do they deliver it later?
Thanks in advance.
Ordering online, no problem lah. That's Dell's business model (take out middle man, sell direct via online). If order at PC Show, you still have to wait the same period (usually around 7 days), not cash & carry. I've done that before a couple of times, go look/see on Thu, order online on Sunday.
A little advise... their delivery sucks. When they call you to arrange delivery, don't select a night time slot. Avoid Friday/weekend also if you can. I have bad experience before, delivery supposed to be Friday 6pm to 10pm, i waited till 1am. Whole night no one call me either. I tried calling them over weekend, no one working, sent emails, no reply, no one call me to arrange other time. Monday, after many calls, they finally tracked down their delivery contractor, they say that day rain wor, so delivery all delayed. And the delivery guys, all 3 of them in the van, all don't have mobile phone wor. WTF. I don't blame Dell, but their selection of contractor is hurting them bad. So, advise is, get a day time delivery on weekday when you can call somebody if they no show.