Diner shocked by $50 fee for bringing cake to birthday dinner at Fort Canning Park restaurant

[dotarian007]

just eat caipng. no problem

 

[denpahenkan]

Poor and no class is like that. Singapore a lot that’s why our mall shops and f&b keep closing down. Lol… and Shopee so many ppl buy also can make loss what you think.

Not all Shopee sellers are saints...

I came across those who still sell "out-of-stock" items until you pay liao then tell u out of stock...
And no, their stocks left is at values like 10...(Was looking for a laptop then)

But at least Shopee you can report this kind of sellers...

 

[Stroganoff]

lmao, self pwn at its best

 

[XiXiPee]

The girl better leave this DR darren tay

 

[ahnyaahnya]

unlikely so jialat. possible scenario ish

1, they asked about in-house cake but too ex, so they rejected and decided to smuggle in their own.
then kena caught and asked to pay charges.

The restaurant's reply said that they had reserved a particular cake.

 

[ponpokku]

The restaurant's reply said that they had reserved a particular cake.

oh then honggan liao, the customer jin chaokuan.

 

[Adi Dassler]

Ya happened to be before when we ate at wild honey. we went home to cut instead.

but when we go normal chinese restaurant no problem. But if u bring ko lo yok to chinese restaurant will it be ok?

Yah I realised usually Chinese restaurant no issue wan

 

[Adi Dassler]

What about red wine, can ownself bring there and drink?

 

[laopokcar_g]

Just because of a birthday cake which did not cost you a single cent, the restaurant lost a revenue of maybe $300 from a group of five. Good luck in surviving through these hard times."

His 60 bucks per pax sibei tuaki

 

[Brionic]

Diner shocked by $50 fee for bringing cake to birthday dinner at Fort Canning Park restaurant​

What was supposed to be a birthday celebration turned sour for a group of friends when they showed up at a restaurant for their dinner reservation, only to be informed that there would be a $50 charge for bringing a cake from outside.
Stomper Roy said he and his friends made a reservation for five people at Le Jardin, a French restaurant located at Fork Canning Park, on Monday (June 14) at 7.30pm.
They also brought along a cake purchased from elsewhere to mark the special occasion.
The group was dismayed when informed by the restaurant that outside food was not allowed and that there would be a $50 charge if they wanted to eat the cake on its premises.
Roy recounted: "Le Jardin did not allow a cake to be brought in by us for a birthday celebration. They claimed that no outside food was allowed and many restaurants in Singapore are like that as well.
"After some discussion, they informed us that they could allow us to eat the cake in the restaurant but a $50 charge would be added as they considered this an event.
"After discussion by their staff, they reduced the charge to $20 as they said our cake was small."
Disappointed, the group decided not to patronise Le Jardin in the end and went to another nearby restaurant in Clarke Quay instead.
Roy also emphasized that he understood the restaurant's policies, but wondered why diners were not informed in advance about the additional fee.
He told Stomp: "We respect the restaurant's rules. However, while we were making the reservation, we had informed the staff that it was a birthday celebration.
"They called us twice to confirm the reservation, and both times they were informed that it was a birthday celebration, yet nobody informed us that we couldn't bring a cake.
"Who wouldn't bring a cake for a birthday celebration? And why charge an extra $50 claiming that we are here for an event?
"I hope Le Jardin's management reviews their rules and regulations. Their staff also mentioned many restaurants in Singapore are like this but we beg to differ.
"Just because of a birthday cake which did not cost you a single cent, the restaurant lost a revenue of maybe $300 from a group of five. Good luck in surviving through these hard times."
Le Jardin did not respond to Stomp's queries by press time.
However, it replied to a one-star review on Google regarding the matter.

In its reply, Le Jardin said that the extra charge was to allow customers to enjoy its in-house bakery's offerings.
It also clarified that the group had ordered an earl grey lavender cake from the restaurant under their reservation, adding: "Le Jardin has a 'do not say no' service DNA; the solution proposed to you was to purchase the earl grey lavender cake you reserved, and we will allow you to enjoy your own one with no cover fees, but it was rejected by you.
"Nonetheless, we are sorry to hear your experience and would love to welcome you back with a cake from our own bakery team. Have a nice day."
In 2018, food blogger Dr Leslie Tay aka ieatishootipost expressed his surprise at being charged $15 to cut a birthday at a pizza restaurant.

Dr Tay wrote in a Facebook post: In the end, we took the cake home to cut, because the birthday girl just did not feel it’s worth $15 to cut a 600g cake. It did burst the bubble on an otherwise joyous occasion.
"I hope other restaurants can see the marketing opportunity in this and go the other direction and signal that they welcome birthday parties by even offering a free cake!
"After all, isn’t a restaurant’s real mission to create a positive dining experience for the customer?"

https://stomp.straitstimes.com/sing...-cake-to-birthday-dinner-at-fort-canning-park

low ses restaurant for low ses folks

 

[qhong61]

Who will buy their cakes and dessert if everyone bring their own cakes?
Even if it not birthday.

 

[GarnetDragon]

Shoulda bought cake at their premises, instead of bringing anutha one frm outsai !

 

[brownkai]

This one complain usually cheapskate...
They have house rule... Not happy just go other place celebrate lor

 

[ponpokku]

Yah I realised usually Chinese restaurant no issue wan

becos the food served ish mutually exclusive.
chinese restaurant dun sell angmoh cakes. so chinchye.
u try bring ur own outside chilli crab to seafood restaurant and see how...
and if u bring outside liquor, many will charge a serbice fee.
becos they sell liquor too.

 

[Captain Muthu]

Nobody cares bout these first world problems.

Cai png prices more important

 

[jazz2005]

all these replies about other restaurants at other places ish completely irrelevant. lol.
so ish the cheapo customer in this sagat gonna fly to guangzhou to celebrate BD? no?
they specifically go for this particular restaurant, they never asked about the house rules,
then they kpkb online for wad?

The cheapo customer that you called me will never patronise this restaurant. There are plenty of other restauranteur that understand as long as the customers are not bringing food that the restaurant offers is fine.

 

[begintoend]

The cheapo customer that you called me will never patronise this restaurant. There are plenty of other restauranteur that understand as long as the customers are not bringing food that the restaurant offers is fine.

So shld the restaurant have their rules or shld they follow your own personal godly rules?

As long as 1 restaurant has a Rule you dun seem fit, you go bankai?
No children Rule
No slipper rule
No jeans rule
No pets rule
You can understand these... But cannot forgo your selfishness to understand that 1 rule.
Really.... Becos xxx restaurant allows logic.

 

[Libbis]

It's courtesy of the eatery. Most gives you courtesy to perfect the ocassion, some even goes to the extend of airing birthday song.

Other then drinning experience, customer oso take home good memory of the restaurant. Today, I look back at birthday celebration pics, I am thankful for the memory.

Lastly, I noob, I presume 10pc svc charge is exclusive to restaurants to encourage betterment. If I am the manager, I will treat 5 pcs of hse cakes to them as birthday greetings.

If good, they will come back for the cakes

 

[matrix05]

Why don they ask the restaurant first? They seldom eat restaurant?

 

[Laoyeh]

Eat the cake outside restaurant lor...