Display corruption cause?

artyboy

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PC crashed midway playing Crysis 3, saw a blue screen saying some hardware problem and Windows shut down to prevent damage to computer, then it does some "crash dumping" and resets the PC. Upon reboot i see these 2 corrupted screen images. What could be the possible cause? I upgraded my PC twice - in January : mobo/CPU/RAM/CPU-Cooler and just last week - 2x GTX780s in SLI. Previously i had crashes midway playing Crysis 3 too but its a black blank screen hang rather than blue screen. Anyone can advise. I may try changing my 8 year old DVI cable but i dont think thats the cause. Dont think its my monitor because its back to normal. Could it be the graphics cards? After reboot its back to normal but I dont know if it'll happen again. Btw Crysis 3 ALWAYS causes my PC to crash, just that this time its worse :(

Temps seem normal - Idle at 28C and Load (10 runs of Metro LL benchmark) at 73C.



 
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royfrosty

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I think you got to check your CPU temps. See what are the temps are.

Prime95 and a HWMonitor.

Check see if it is overheating. If it exceeds the above 89deg then you got to worry le.

If not then might be some drivers issue.
 

artyboy

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Temps for GPUs no issue leh, 70+ should be alright. I'll check my CPU temp later. The Oc is rather mild so it's strange. Will try put it back to stock speed. But I thought display corruption is more due to GPU rather than CPU? The Gigabyte cards have first year one-to-one exchange warranty but if it's GPU faulty I'll need to check which is the one.
 

royfrosty

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Temps for GPUs no issue leh, 70+ should be alright. I'll check my CPU temp later. The Oc is rather mild so it's strange. Will try put it back to stock speed. But I thought display corruption is more due to GPU rather than CPU? The Gigabyte cards have first year one-to-one exchange warranty but if it's GPU faulty I'll need to check which is the one.

Check first ba. CPU high temp the most is system black out. Turn off.

If GPU high temp, CPU still running, GPU turn off, Display blank. Cant press anything as cant see the screen.

Check on both card temperatures. Use MSI Afterburner software, you can see both cards temps.
 

artyboy

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Thanks Roy you're always the man! Will test out later when home. Scarey when BSOD mentioned "hardware fault". But I've installed both cards properly into the PCI-E slots and also ensured the 2 x 8-pin power connectors are also connected properly :(
 

artyboy

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Thanks. I'm already using this latest driver :( And I also used DriverClean Pro to uninstall the old drivers before installing the new/latest.

Is that a typo? It's not an Asus but Gigabyte graphics card.
 

Hailgod

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Thanks. I'm already using this latest driver :( And I also used DriverClean Pro to uninstall the old drivers before installing the new/latest.

Is that a typo? It's not an Asus but Gigabyte graphics card.

u have a asus mobo. Thats an asus bios.
 

artyboy

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Oh you referring to the mobo. It has an auto new BIOS alert/update utility and is already using the latest. Anyways, I did a physical check on the cards and found the 2-pin (from the 6+2) PCI-E power connectors not fully pushed in and I did so with an audible click. Also pushed in on the SLI bridge connectors on the cards as advised by the shop boss I bought the cards from. Just did 15 runs of the Metro LL benchmark and checked MSI Afterburner & HW Monitor results as follows:

CPU temp: Max 68C
GPU1 temp: Max 76C
GPU2 temp: Max 74C

Seems normal right? Anyways the crashes always occur with games rather than the benchmarking tools I've used so far.
 
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royfrosty

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Oh you referring to the mobo. It has an auto new BIOS alert/update utility and is already using the latest. Anyways, I did a physical check on the cards and found the 2-pin (from the 6+2) PCI-E power connectors not fully pushed in and I did so with an audible click. Also pushed in on the SLI bridge connectors on the cards as advised by the shop boss I bought the cards from. Just did 15 runs of the Metro LL benchmark and checked MSI Afterburner & HW Monitor results as follows:

CPU temp: Max 68C
GPU1 temp: Max 76C
GPU2 temp: Max 74C

Seems normal right? Anyways the crashes always occur with games rather than the benchmarking tools I've used so far.

Just go home and test gaming.
 

artyboy

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Played Crysis3 until it crashed after 25 mins - BSOD (.."hardware problem, shutdown to prevent damage to PC.." message), Windows reboot, black screen ask if want to start up in safe mode, do normal startup and stuck at black screen with arrow cursor at centre. Pressed Ctrl-Alt-Del then i see the blue Windows7 screen and it boots to desktop. But this time no screen corruption.

Tried another game COD-Black Ops 2, it crashes like above after 35 mins of gameplay. Going to try removing one graphics card to see which one is giving me problem. I don't even know if this is a graphics card problem? During the black screen freeze, there is a continuous blaring sound. Damn sians...
 

royfrosty

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Remove one card and see how it goes. If it doesnt helps then you got to try the other card.
 

artyboy

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Thanks alot bro. Btw i get this message after it boots to desktop. Dont think its releated but i suspect its that usual Windows dialogue box telling user "there's a problem in booting up and offer to auto search for solutions" but some security setting is preventing it from doing so. Strange thing is i didnt even change any security settings. I'm now on 1 GTX780 will try play game again.



The irony is that last time before i upgraded, Crysis 3 has always caused crashes but not all other games. Now its every game crashes.
 

artyboy

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i managed to play COD-BO2 for an hour on ONE card at max temps of 67C for GPU and 58 for CPU w/o crashing. Will break for dinner then test out the other card.

Now i know how it feels to be a beta tester! Played not for fun but because i have clock the required timing to test for stability :mad:
 
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