Hi Shifus,
I recently bought a new R1700BT edifier speaker from Edifier Official Store on Shopee. Initially, the store delayed the shipment and told me they got stock issue. When I almost cancelled the order then they shipped out the item.
When I unboxed, the remote controller inside is without the front protector sticker (backside has the transparent protector sticker) and there were scratches over the front side that you can see under reflection... There was even 2 tapes on the seal for the remote control, like the original seal has been opened and re-tape...
The Shopee Official Store CS keep convincing me it is brand new but they were not able to provide a valid reason on the scratches over the remote controller. How do I confirm this speakers is brand new or it is a returned/refurbished unit?
This was my first time buying a bookshelf speakers, not a pleasant experience...