Eight Telecom discussion thread

Jurong640

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Following up with eight team on the two unauthorised charges from the 2 retailers at Boon Lay Shopping Centre, eight say will raise the cases with their internal team. I told them there are more such errand retailers that charge extra for a $8/mth plan
 

gapboy

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Cedric7

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StarHub says mobile network restored after hours-long outage on Oct 29

StarHub customers started reporting issues from 2am, according to the Downdetector website, which tracks outages. The site registered 1,007 reports as at 7.36am.

More than 80 per cent of the reports were about mobile internet access, while the remainder were over mobile phone network issues or the lack of signal.

https://www.straitstimes.com/singap...ed-by-users-over-2000-reports-on-downdetector


Birds of paradise...
Singtel also got issue on 24 oct
 

Cedric7

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Morning right? My WiFi wouldn't let me update my iOS apps so I went to look at Down Detector. The mountain peak was damn high that morning. :crazy:
"The number of reports then began increasing again at about 5am, eventually reaching over 900 reports at about 9:49am."
 

Jurong640

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StarHub says mobile network restored after hours-long outage on Oct 29

StarHub customers started reporting issues from 2am, according to the Downdetector website, which tracks outages. The site registered 1,007 reports as at 7.36am.

More than 80 per cent of the reports were about mobile internet access, while the remainder were over mobile phone network issues or the lack of signal.

https://www.straitstimes.com/singap...ed-by-users-over-2000-reports-on-downdetector


Birds of paradise...

Singtel also got issue on 24 oct

"The number of reports then began increasing again at about 5am, eventually reaching over 900 reports at about 9:49am."
more to come as Singtel and Starhub starts shutting down 3G.

Meanwhile M1 has already shut down 3G, Simba watching the show
 

tweeety

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May I ask usually how long it takes to port in when I activated my SIM card ?

i actually the SIM card yesterday at 12pm.
But the port in like not done up yet.
 

Jurong640

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May I ask usually how long it takes to port in when I activated my SIM card ?

i actually the SIM card yesterday at 12pm.
But the port in like not done up yet.
for me it took 2 days. Received SIM on sunday, ported last night, Lost signal at 11.34pm
 

gapboy

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Morning right? My WiFi wouldn't let me update my iOS apps so I went to look at Down Detector. The mountain peak was damn high that morning. :crazy:
yes that was old story lol many was affected i was in office didnt notice till i walk out my office around 10am +
 

Centronics

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eight need to manually recharge through the portal every month?

wallet have excess credits and credit card also bind to account
 

sango65

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eight need to manually recharge through the portal every month?

wallet have excess credits and credit card also bind to account
so long you enable auto-recharge, your eight line should renew every mth if your wallet has credits and/or bind credit card

eight-auto-recharge.jpg
 

Habrosus

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eight need to manually recharge through the portal every month?

wallet have excess credits and credit card also bind to account
Have to recharge manually only if you don't turn on "Auto-Recharge" under "Billing".

With "Auto-Recharge" turned on, it will scan the wallet before moving to the saved card each month. Automatically.

If line has gone to Inactive stage due to unsuccessful payment, just manually renew the plan, before moving on to turn on "Auto-Recharge".
 
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