Eight Telecom discussion thread

[gapboy]

What in Singapore that doesn't need the aeroplanes?

Not even network slicing (in thing now) is spared

 

[keenklee]

Disagree, 5G definitely better responsiveness in loading web pages especially in crowded areas. But is it worth paying 2.25X more? No.

IMHO.
I hope everyone moves to 5G, I can get more of the 4G. Huat ah !

 

[crystalnox]

Just wondering how you get the "2.25X more" number?

Nominal it is one of the following:
14.8/8 = 1.75
14.8/11.8 = 1.25

But I understand the users here are very good at finding lobangs and can get the S$8 plan at lower price including the top-up offer to make it S$4 per month.

Not sure what is the best price for the S$11.8, S$14.8 and S$18 plan (without using methods like Shopee Coins).

My bad, I was comparing $8 with $18. 1.75x is a little more palatable.

 

[TyL3r_DuRd3n]

Disagree, 5G definitely better responsiveness in loading web pages especially in crowded areas. But is it worth paying 2.25X more? No.

Eight was cui for me too, but it works for u. Happy for u.

 

[JAYSCS]

Good bye Eight
You started with a Lion roar but half way, the sampan capsize.
Thank you for the 28-for-28 promo.
Hope you can improve in 2026.

Hello Circles.Life, here I come.

Good luck, finger crossed nothing happen.

 

[xiaofan]

IMHO.
I hope everyone moves to 5G, I can get more of the 4G. Huat ah !

For Eight it is probably tough since many users get the S$8 plan below the nominal S$8 price. For example, quite some users get it at S$4 effective price (one to one top-up offer).

Even without considering the discounted price, it is also difficult to justify the jump from S$8 to S$14.8 if the S$8 plan is still usable/bearable.

And even if Eight S$8 plan is not usable for some users, they may choose to port out to plans like M1 Maxx S$10 5G plan or SingTel MVNO 4G plans below S$10, or even port out to the SingTel hi! 4G monthly plan at S$10.

This is the challenge StarHub mentioned in the FY25 Q3 Financial Report. The value plans of the mobile market are at about S$10/S$12 per month now.

https://ir.starhub.com/newsroom/20251114_072129_CC3_HAHXO8FQMCOXQ3L9.1.pdf

Intense competition continues

▪ Mobile:
o Price competition remains intense
o Value players at S$10/12 mth, Senior offers at S$5/6 mth, free month promo offers

▪ Broadband:
o Price competition still growing
o Value players at S$30 mth, driving whole market to this point
o Content bundles play a role.

 

[BBCWatcher]

Just wondering how you get the "2.25X more" number?

Seniors (and "seniors") are on S$5 plans — less with promotions. S$14.80 is an especially big jump for them.

 

[bombomlee]

Sign up for eight at 4pm today, porting over from giga. 2200hrs my giga line went down, 2207 hours my eight line porting was complete.

Love it, hope this mvno is good

 

[sibeiTrolled]

Sign up for eight at 4pm today, porting over from giga. 2200hrs my giga line went down, 2207 hours my eight line porting was complete.

Love it, hope this mvno is good

Ya, porting from starhub managed mvno to another starhub managed mvno quite fast

Price wise, it might be better but just keep your expectation low for the time being

 

[teoma]

Ya, porting from starhub managed mvno to another starhub managed mvno quite fast

Price wise, it might be better but just keep your expectation low for the time being

how low if coming from one StarHub MVNO to another?

 

[teoma]

Question about calls and SMS while roaming, just to confirm...

From their FAQ (https://www.eight.com.sg/faq-network-roaming-and-idd), they say:

Does roaming covers calls and SMS?

Absolutely! Our plans include 288 minutes of roaming calls—whether you’re calling back to Singapore or making local calls in the country you’re visiting.

• To ensure smooth calling, check the “Network Operator (VoLTE Calls)” column in our roaming guide.
• For example: In Malaysia, connect to MAXIS/UMOBILE/CELCOM to enjoy VoLTE calls and stay in touch with home.
• For SMS, there will be no issues to receive OTP, but our plans do not include outgoing international SMS at the moment.

So that means when I am overseas, and on VoLTE, and I call back to Singapore, it just takes from the bucket of 288 minutes? I assume it's 288 minutes no matter which plan you have or is it based on the IDD Talktime bucket that comes with your plan?

What if I'm overseas and on VoLTE, and receive an incoming call from Singapore? Extra charges or similar to above as well?

And I guess this is only for VoLTE? Does eight have VoWiFi?

Lastly, for the SMS, it looks like receiving SMS while roaming is free and their plans don't include international SMS, but could I buy a package to send international SMS?

 

[keenklee]

IMHO.
I am on the $8 plan set to auto-renew and will be on the 7-dec. if i want to go for the 5G plan, what do i need to do ? also, can i revert back to the $8 plan ?

 

[gapboy]

IMHO.
I am on the $8 plan set to auto-renew and will be on the 7-dec. if i want to go for the 5G plan, what do i need to do ? also, can i revert back to the $8 plan ?

To change your eight.com.sg plan, log in to your account and go to the "Recharge" or "Change Plan" section, or visit an eight retailer. Upgrades are immediate, while downgrades take effect at the next renewal cycle.

 

[keenklee]

To change your eight.com.sg plan, log in to your account and go to the "Recharge" or "Change Plan" section, or visit an eight retailer. Upgrades are immediate, while downgrades take effect at the next renewal cycle.

IMHO.
The above in bold is what i need to know.

 

[gapboy]

When roaming in Indonesia, can it connect to Telkomsel network?

https://www.eight.com.sg/wp-content/uploads/2025/11/eight-Roaming-Destinations-11112025.pdf

 

[Habrosus]

IMHO.
The above in bold is what i need to know.

You'll want to upgrade before they bill you this month.

 

[amazingone]

Indosat is far worse than Telkomsel.

Only Singtel and its MVNO users can roam on telkomsel when travelling in Indonesia.

 

[A7997A]

So that means when I am overseas, and on VoLTE, and I call back to Singapore, it just takes from the bucket of 288 minutes? I assume it's 288 minutes no matter which plan you have or is it based on the IDD Talktime bucket that comes with your plan?

Uses the local call bucket available.

What if I'm overseas and on VoLTE, and receive an incoming call from Singapore? Extra charges or similar to above as well?

Free incoming, even when roaming.

And I guess this is only for VoLTE? Does eight have VoWiFi?

Eight has VoWifi, but just like M1 & ST MVNO, does not work when roaming due to using foreign IP address.
Simba is the only exception, but only works on Android phones.

Lastly, for the SMS, it looks like receiving SMS while roaming is free and their plans don't include international SMS, but could I buy a package to send international SMS?

Not supported afaik.

 

[Desmond_]

Sign up for eight at 4pm today, porting over from giga. 2200hrs my giga line went down, 2207 hours my eight line porting was complete.

Love it, hope this mvno is good

wow, from Singtel MVNO to Eight, I request port on 27 Nov until now no sound no picture.
Email support and they tell me still pending, wait another few days?
very strange...

 

[teoma]

Uses the local call bucket available.

Free incoming, even when roaming.

Eight has VoWifi, but just like M1 & ST MVNO, does not work when roaming due to using foreign IP address.
Simba is the only exception, but only works on Android phones.

Not supported afaik.

Thank you so much! This is super helpful!