Eight Telecom discussion thread

[bombomlee]

https://www.eight.com.sg/help/mobile

How do I downgrade my plan?​

Downgrades take effect at the next renewal cycle.

• Log in to your eight account > Biling > Your next plan on auto renew: change to a lower tiered plan
• Or visit any eight retailer

Your current plan will continue until the end of its 30-day cycle, after which the downgraded plan will begin. All plans are non-reversible and non-refundable.

Thanks, sorry I completely missed out to go read it lol

 

[eurofunk]

Anyone realised when in China unable to get China mobile signal but able to get China telecom instead when it’s not a roaming partner?

 

[BBCWatcher]

Anyone realised when in China unable to get China mobile signal but able to get China telecom instead when it’s not a roaming partner?

Every carrier changes roaming partners from time to time. You might've discovered such a change.

 

[kitkat2]

Anyone realised when in China unable to get China mobile signal but able to get China telecom instead when it’s not a roaming partner?

simba also switched from china mobile to china telecom. look like more and more is following suit. i guess if we want to roam on china mobile, the best bet is to get cmlink.

 

[xiaofan]

simba also switched from china mobile to china telecom. look like more and more is following suit. i guess if we want to roam on china mobile, the best bet is to get cmlink.

SIMBA has moved to China Telecom for a while.

I was testing the following four for China roaming back in Dec 2025 in a few places in South Fujian.

eight S$8 4G plan -- China Mobile 4G at that time
SIMBA S$12 plan -- China Telecom 4G
CUniq S$9.9 4G plan -- China Unicom 4G
giga China travel eSIM -- China Mobile 5G NSA at that time

China Mobile is still the best among the three.

I guess you are right, CMLink is probably the way to go if one really wants to have China Mobile for roaming.

 

[hereiam7788]

SIMBA has moved to China Telecom for a while.

I was testing the following four for China roaming back in Dec 2025 in a few places in South Fujian.

eight S$8 4G plan -- China Mobile 4G at that time
SIMBA S$12 plan -- China Telecom 4G
CUniq S$9.9 4G plan -- China Unicom 4G
giga China travel eSIM -- China Mobile 5G NSA at that time

China Mobile is still the best among the three.

I guess you are right, CMLink is probably the way to go if one really wants to have China Mobile for roaming.

one should just signing a temperaily no for cmlink to be used for roaming purpose in china which gives significantly more data to be used instead of relying on the eight free roaming data.

it is more cost effective.

 

[BBCWatcher]

one should just signing a temperaily no for cmlink to be used for roaming purpose in china which gives significantly more data to be used instead of relying on the eight free roaming data.
it is more cost effective.

If you're going to do that, why does it have to be CMLink specifically? Just shop for the best deal on China Mobile data if that's what you want, when you want it.

I think xiaofan's point is that if you want a single line (with a Singapore mobile number) that roams onto China Mobile, CMLink works. But if you're going to get a second data line, buy a second data line at whatever the best value is. It doesn't have to be CMLink specifically, and you don't even need to buy it Singapore.

I would add that if you already have a data roaming allotment for China, and you visit China, start with what you already have. If it works at least well enough, great, you're done. If not, THEN you can buy a second line with an additional data allotment on whichever network you prefer. In short, relax, you're fine. Cross that roaming bridge if/when you ever get there.

On top of all of that, currently we have one anecdotal report that Eight roams onto China Telecom instead of China Mobile. I trust that report is true, but it might be a one-off event. We don't know if Eight has changed roaming partners on a widespread, permanent basis. Or added a preferred roaming partner but still supports China Mobile at least in certain areas. Or something else. Let's wait for some more information, OK?

 

[CPTMiller]

How often can you able received 5G signal other than MRT ,complexes, shopping malls etc.

 

[bubbleTfan]

Urgh I can't even sign into my account to check usage dunno if linked to the drone striking AWS facilities and data centres affected

 

[GrandJedi]

I am on the $11.80 Fortune Eight Plan. How much data am I entitled in Japan? Is it 8GB?

 

[BBCWatcher]

Urgh I can't even sign into my account to check usage dunno if linked to the drone striking AWS facilities and data centres affected

Interesting hypothesis.

I am on the $11.80 Fortune Eight Plan. How much data am I entitled in Japan? Is it 8GB?

Correct. It’s a shared data allotment (for most international destinations; Indonesia, Thailand, and Malaysia share an additional allotment) on a 30 day cycle. Moreover, all roaming partners in Japan support VoLTE. Thus you can place and receive voice calls to/from Singapore, and they’ll draw from your standard allotment of 688 voice minutes.

 

[xiaofan]

Let's see if eight will come out with one for one top-up offer now that SIMBA has new promotions.

 

[Mancunian2]

Anyone realised when in China unable to get China mobile signal but able to get China telecom instead when it’s not a roaming partner?

I have been to china twice roaming on eight
both times were seamless and I didn't have to tweak anything
just have to be careful don't exceed the allocation

 

[hereiam7788]

If you're going to do that, why does it have to be CMLink specifically? Just shop for the best deal on China Mobile data if that's what you want, when you want it.

I think xiaofan's point is that if you want a single line (with a Singapore mobile number) that roams onto China Mobile, CMLink works. But if you're going to get a second data line, buy a second data line at whatever the best value is. It doesn't have to be CMLink specifically, and you don't even need to buy it Singapore.

I would add that if you already have a data roaming allotment for China, and you visit China, start with what you already have. If it works at least well enough, great, you're done. If not, THEN you can buy a second line with an additional data allotment on whichever network you prefer. In short, relax, you're fine. Cross that roaming bridge if/when you ever get there.

On top of all of that, currently we have one anecdotal report that Eight roams onto China Telecom instead of China Mobile. I trust that report is true, but it might be a one-off event. We don't know if Eight has changed roaming partners on a widespread, permanent basis. Or added a preferred roaming partner but still supports China Mobile at least in certain areas. Or something else. Let's wait for some more information, OK?

the reason for cmlink becos it has significant more roaming data in china than any MVNOs. there is also another china MNVOs also offer similar if not better than cmlink also ok.

the key point is it is significantly more. my trip to china two years ago, i have 30GB to use for 1 week of stay there.

 

[hereiam7788]

Let's see if eight will come out with one for one top-up offer now that SIMBA has new promotions.

what promo simba has now?

 

[Habrosus]

what promo simba has now?

Go check the Simba thread. Until Sunday only.

 

[BBCWatcher]

the reason for cmlink becos it has significant more roaming data in china than any MVNOs.

No, that depends on the plan. Eight’s S$18 plan includes up to 54GB of data roaming (total) in China per 30 day cycle. For many Eight customers that’s actually S$9 because they took advantage of wallet top up promotions.

….And “who cares?” It only matters if you regularly visit China and are a data hog to the degree the bundled data allotments matter — which is not most people living in Singapore. Moreover, if you fit that unusual profile, it’s quite possible you should just get a second line from someone else since it would be a better value.

there is also another china MNVOs also offer similar if not better than cmlink also ok.

Yes, exactly. Maybe CMLink or Eight is the best deal for you, maybe not.

the key point is it is significantly more. my trip to china two years ago, i have 30GB to use for 1 week of stay there.

Yes, but visiting China every 2 years for 1 week (for example), even if you consume vast quantities of data there, is not a powerful reason to pick any specific mobile carrier’s offer in Singapore. Probably you’d just pick whichever mobile carrier serves your primary needs best. If it happens to include more roaming in China for the same price, great. If it doesn’t, you might spend a very few dollars if/when you need it to get some data in China for your 1 week trip every 2 years. For example.

Focus on what actually matters to you. If as another example you work for an airline, fly to Chinese cities every week on average, and need a personal mobile line that works there, OK, you have some unusual roaming needs in China and ought to factor that country (and international travel generally) more heavily into your decision matrix. That might mean favoring one Singaporean carrier’s offer over another’s, or it might not — you might still opt for an eSIM from someone else, for example.

 

[caesium5]

I wanted to cancel a new Eight line that was less then 30 days.

Anyone knows if there is any penalty if I cancel now (my preferred option) or should I let it lapse by itself after 2 months non-payment?

 

[gapboy]

I wanted to cancel a new Eight line that was less then 30 days.
Anyone knows if there is any penalty if I cancel now (my preferred option) or should I let it lapse by itself after 2 months non-payment?

faq will state on the website

 

[caesium5]

faq will state on the website

Yup, read there and found.

How do I terminate my mobile plan?​

To terminate your eight mobile plan, simply write in to us at helpme@eight.com.sg with your request.
Before doing so, please ensure that auto-recharge is disabled on your account to prevent any recurring charges before termination. We will process your request promptly and confirm once your line has been successfully terminated.

No mentioned of penalty but remembered sometime back there was a mentioned in the forum about penalties. Can't find it again.