Eight Telecom discussion thread

[Honda_typeR]

Malaysia have alot of holidays some are un-announced

Haha yeah they many pattern. Last time Johor weekend is Fri and Sat. Recent years they change back Sat and Sun.

 

[maumu]

I just looked through eight's value eight plan (cheapest 5G) and to my understanding, the free roaming voice calls is only limited to 4 APAC countries - India, Malaysia, Thailand and Taiwan.

other than that, the rest of the world are either not supported (no VoLTE roaming support) or must pay extra... or higher plan like lucky eight or triple eight.

is the above correct?

 

[koohansen]

I just looked through eight's value eight plan (cheapest 5G) and to my understanding, the free roaming voice calls is only limited to 4 APAC countries - India, Malaysia, Thailand and Taiwan.

other than that, the rest of the world are either not supported (no VoLTE roaming support) or must pay extra... or higher plan like lucky eight or triple eight.

is the above correct?

I used voice roaming while in Japan, no bill shock.
Made outgoing calls, and received incoming (Forwarded from SingTel) calls while I was in Japan Feb this year

 

[Habrosus]

I used voice roaming while in Japan, no bill shock.
Made outgoing calls, and received incoming (Forwarded from SingTel) calls while I was in Japan Feb this year

Singtel didn't charge at all for the forwarded calls?

 

[BBCWatcher]

I just looked through eight's value eight plan (cheapest 5G) and to my understanding, the free roaming voice calls is only limited to 4 APAC countries - India, Malaysia, Thailand and Taiwan.

other than that, the rest of the world are either not supported (no VoLTE roaming support) or must pay extra... or higher plan like lucky eight or triple eight.

is the above correct?

Not correct. VoLTE roaming is supported in lots of countries/territories.

 

[maumu]

Not correct. VoLTE roaming is supported in lots of countries/territories.

it is supported in many countries but not available to value eight subscribers. apparently only the 4 listed are FREE for value eight subscribers.

Update: I overlooked that International Roaming Group A is for "all plans" so it's 4 listed + some more. but definitely not worldwide it seems?

International Roaming (Group A)
Part of all plans – check the eight app for your entitlements and usage. Add-ons can be purchased in-app at $3.88/GB.

Country	Data Roaming	Voice Roaming (VoLTE Roaming)
Albania	Vodafone
Australia	Telstra	Telstra
Austria	Hutchison	Hutchison
Bangladesh	Grameenphone
Belgium	Orange Belgium, Proximus
Brunei	Unified National Network
Bulgaria	Bulgarian Telec.Co
Cambodia	Smart Axiata, Viettel Cambodia	Smart Axiata, Viettel Cambodia
Canada	Rogers
China	China Unicom, China Telecom	China Unicom, China Telecom
Croatia	Telemach Hrvatska D.O.O.
Cyprus	Epic
Czech Republic	Vodafone
Denmark	Telenor	Telenor
Estonia	Telia
Fiji	Vodafone
Finland	DNA Oyj	DNA Oyj
France	Orange
Germany	Vodafone GmbH	Vodafone GmbH
Gibraltar	Gibtelecom
Greece	Vodafone
Guam	DOCOMO
Hong Kong	SmarTone
Hungary	Vodafone
Iceland	Siminn hf.
India	Rel Jio	Rel Jio
Indonesia	Indosat	Indosat
Ireland	Hutchison 3G Ireland
Israel	Pelephone	Pelephone
Italy	Wind
Japan	Rakuten, KDDI, NTT DoCoMo	Rakuten, KDDI, NTT DoCoMo
Kazakhstan	Tele2
Kuwait	Zain	Zain
Laos	ETL Mobile
Latvia	Latvijas Mobilais Telefons	Latvijas Mobilais Telefons
Liechtenstein	Salt
Lithuania	Omnitel
Luxembourg	Tango, Orange Comm	Tango
Macao	SmarTone, Hutchison Macau	Hutchison Macau
Malaysia	DigiCelcom, Maxis, U Mobile	DigiCelcom, Maxis, U Mobile
Malta	Vodafone Malta
Mongolia	MobiCom Corp. Mongolia
Netherland	Vodafone	Vodafone
New Zealand	Spark NZ, Vodafone	Spark NZ
Norway	Telenor Norge	Telenor Norge
Pakistan	Telenor Pakistan
Papua New Guinea	Bemobile
Philippines	Smart
Poland	Polkomtel
Portugal	Vodafone
Qatar	Vodafone
Puerto Rico	Liberty Mobile
Romania	Vodafone
Slovakia	Orange
Slovenia	Telekom Slovenija
South Korea	SK Telecom, KT	SK Telecom, KT
Spain	Vodafone	Vodafone
Sri Lanka	Mobitel
Sweden	Hutchison	Hutchison
Switzerland	Salt, Swisscom	Swisscom
Taiwan	ChungHwa Telecom	ChungHwa Telecom
Thailand	TrueMove, Dtac	TrueMove, Dtac
Timor Leste	Telemor (Viettel)
Turkey	Vodafone
Ukraine	Kyivstar
United Kingdom	Vodafone, Hutchison	Vodafone, Hutchison
United States	AT&T, Sprint Nextel Op, T- Mobile
Vietnam	Vinaphone	Vinaphone

 

[BBCWatcher]

it is supported in many countries but not available to value eight subscribers. apparently only the 4 listed are FREE for value eight subscribers.

Update: I overlooked that International Roaming Group A is for "all plans" so it's 4 listed + some more. but definitely not worldwide it seems?

I think you're conflating data roaming with VoLTE roaming. They're two different things.

All Eight plans include allotments for data roaming in these 3 groups of countries/territories:

• "Local" bucket: Singapore, Malaysia, Indonesia, Thailand, Hong Kong
• "APAC" bucket: varies according to plan
• "Group A" bucket

And all Eight plans (except Data-Only Plans) include 288 VoLTE voice roaming minutes. Roaming voice minutes should work everywhere VoLTE roaming is supported, including in Group B, C, and D countries/territories even if you don't purchase data allotments there. Incoming SMS also works in all roaming countries/territories that support VoLTE.

I would add that you might get lucky and have 2G or 3G voice calling and/or SMS when roaming internationally. If so, that's an unpublished benefit. Eight's roaming table doesn't include any information about possible 2G or 3G roaming.

 

[maumu]

I think you're conflating data roaming with VoLTE roaming. They're two different things.

All Eight plans include allotments for data roaming in these 3 groups of countries/territories:

• "Local" bucket: Singapore, Malaysia, Indonesia, Thailand, Hong Kong
• "APAC" bucket: varies according to plan
• "Group A" bucket

And all Eight plans (except Data-Only Plans) include 288 VoLTE voice roaming minutes. Roaming voice minutes should work everywhere VoLTE roaming is supported, including in Group B, C, and D countries/territories even if you don't purchase data allotments there. Incoming SMS also works in all roaming countries/territories that support VoLTE.

I would add that you might get lucky and have 2G or 3G voice calling and/or SMS when roaming internationally. If so, that's an unpublished benefit. Eight's roaming table doesn't include any information about possible 2G or 3G roaming.

am trying to address VoLTE roaming (voice roaming). the data roaming is just copy and paste from the eight page. I'm not discussing about data roaming.

are you saying that even if I'm on the value eight plan, and I travel to Hong Kong (which is International Group A), I can receive incoming calls, even though there is no VoLTE support based on the table?

 

[BBCWatcher]

are you saying that even if I'm on the value eight plan, and I travel to Hong Kong (which is International Group A), I can receive incoming calls, even though there is no VoLTE support based on the table?

Hong Kong does not have VoLTE support listed in Eight's roaming table, so Eight does not support traditional voice calling there.

If voice calling works over VoWiFi from Hong Kong or over SmarTone's 3G network (which they still operate, I think), that would be an unpublished bonus.

 

[hereiam7788]

L

Thanks for the update.

Not sure if this lag due to June Holidays.

But if roaming lag is roam partner issue right, so strange all eight roam partners seem to lag recently.

i doubt so, i tested during difference timing even at nite (late night) super off peak period, this possibility can be eliminated completely.

 

[Honda_typeR]

L


i doubt so, i tested during difference timing even at nite (late night) super off peak period, this possibility can be eliminated completely.

but strange la all 3 msia telco lag at the same time and area

Like sg maybe certain area 8 lag but maybe ST got reception and vice versa.

 

[BBCWatcher]

but strange la all 3 msia telco lag at the same time and area

Malaysia only has one 5G network in large parts of the country (DNB's). U Mobile is building out the second.

 

[sango65]

hi folks, just wondering for eight subscribers with say, another Singtel number, has any of you tried call forwarding from Singtel to your eight number when you're overseas? eight has free roaming calls right? but did you get charged from Singtel?

just come back from a short tourbus trip to Ipoh.

Bought $8 e-sim for my office iphone and activated call forwarding on my office Singtel number to the eight e-sim number at the Tuas customs. Thereafter, switch off my office Singtel number.

In the tourbus to Ipoh, my client called my office Singtel number and I was able to receive the call via my eight e-sim. She was surprised why I can ans the call even in Msia.

see above image, 90XX XXXX is my office Singtel number

no roaming charges on my Singtel number, just normal local calling minutes

 

[maumu]

just come back from a short tourbus trip to Ipoh.

Bought $8 e-sim for my office iphone and activated call forwarding on my office Singtel number to the eight e-sim number at the Tuas customs. Thereafter, switch off my office Singtel number.

In the tourbus to Ipoh, my client called my office Singtel number and I was able to receive the call via my eight e-sim. She was surprised why I can ans the call even in Msia.

see above image, 90XX XXXX is my office Singtel number

no roaming charges on my Singtel number, just normal local calling minutes

actually you should leave your Singtel on roaming (so that can still receive SMS for OTP and so on), and see how does Singtel do the call forwarding thingy - and check whether they impose any charges (i.e. whether Singtel still consider it as local call forwarding when one is overseas with the Singtel line on roaming).

nonetheless thanks for sharing about the call forwarding working as expected when the line is switched off in SG

 

[hostet]

Eight mobile data roaming is unusable in KSL hotel room. Regardless of which telco I choose, LTE or 5G, webpage doesn't load and even if they did, it took a long time. My friend on Vivifi doesn't faced the same problem. Ended up, I need him to hotspot for me to use. Haiz.

 

[hereiam7788]

but strange la all 3 msia telco lag at the same time and area

Like sg maybe certain area 8 lag but maybe ST got reception and vice versa.

Regardless which telcos u roam to in bolehland, they are all capped at 5Mbp+—. This could explain why u experience similarly regardless which telcos u roam to.

 

[sibeiTrolled]

Regardless which telcos u roam to in bolehland, they are all capped at 5Mbp+—. This could explain why u experience similarly regardless which telcos u roam to.

Sunway big box 7am+
I think bandwidth low, city area will be hard cap at 5

 

[koohansen]

Singtel didn't charge at all for the forwarded calls?

No i did not get any extra charges billed for those calls.

Based on other's advise, I setup my call forwarding while in Singapore, and turned off my SingTel line when done. So my SingTel line did not even register at any foreign networks while I was travelling. Not sure if that is the reason.

 

[Habrosus]

No i did not get any extra charges billed for those calls.

Based on other's advise, I setup my call forwarding while in Singapore, and turned off my SingTel line when done. So my SingTel line did not even register at any foreign networks while I was travelling. Not sure if that is the reason.

Thank you very much for the valuable information.

So it's better to do it before leaving town.

 

[BBCWatcher]

No i did not get any extra charges billed for those calls.
Based on other's advise, I setup my call forwarding while in Singapore, and turned off my SingTel line when done. So my SingTel line did not even register at any foreign networks while I was travelling. Not sure if that is the reason.

I don't see how that would matter. If Singtel is forwarding/diverting voice calls to another Singapore mobile number, it's forwarding voice calls to another Singapore mobile number. Regardless of where your phone happens to be.

Maybe the potential concern is not being able to set up call forwarding while overseas? It should still be possible, but mobile roaming can be a bit of an adventure with no guarantees. So I think that concern has some merit.