Eight Telecom discussion thread

[Cedric7]

Any1 port in from vivifi? Any issues so far?

 

[Lynxlok94]

I notice now that even the temporary number is not working anymore other than mobile data.
I am not able to make calls or receive eight.com.sg OTP for the temporary number.

Edit: scratch that, mobile data is not working too despite showing 4G. toggling airplane mode and restarting phone did nothing

 

[Cookie Muncher]

now port in got issue?

 

[sgstab]

Mine ported Sunday morning 21st Jul, eSIM worked immediately, but my number until now 23th Jul still can’t call in/out. Seems port in still in process, ps from zero1.

 

[thehellight]

I notice now that even the temporary number is not working anymore other than mobile data.
I am not able to make calls or receive eight.com.sg OTP for the temporary number.

Edit: scratch that, mobile data is not working too despite showing 4G. toggling airplane mode and restarting phone did nothing

Ya my internet can't work liao

 

[Lynxlok94]

now port in got issue?

My wife's number port in at the same timing as mine, hers is working well, port in completed since yesterday (giga to eight).
Mine from SIMBA to eight until now not working.

 

[thehellight]

Maybe the network is down idk. Someone mentioned even the store is not opened right?

 

[Cookie Muncher]

My wife's number port in at the same timing as mine, hers is working well, port in completed since yesterday (giga to eight).
Mine from SIMBA to eight until now not working.

hers took how many days?

giga is under starhub too. looks like non-starhub lines having issue?

 

[Lynxlok94]

hers took how many days?

giga is under starhub too. looks like non-starhub lines having issue?

Port in request and sim card ordered on 15 Jul.
SIM card received probably on 19 Jul (only checked mailbox on 21 Jul)
Activated the sim card on 21 Jul night
Lost giga connectivity around 12pm on 22 Jul, and then soon after port in successful to eight

 

[Lynxlok94]

Maybe the network is down idk. Someone mentioned even the store is not opened right?

My wife is able to use mobile data on eight now

 

[smz]

Same issue. Last night 11pm my old zym number terminated. Until now the number still not ported in.

 

[thehellight]

Same la we experiencing this issue, terminated but not yet port in and now worst still temporary number also cannot access. ..

 

[Lynxlok94]

Mine failed. Sms me said failed port in, email cs for more info

Did you get your previous telco's termination email, or not even that?

 

[Lynxlok94]

Same la we experiencing this issue, terminated but not yet port in and now worst still temporary number also cannot access. ..

They better not f this up and lose our existing numbers......

 

[pigpigoink]

i do inside moving mrt no problem. u hav parkinson? put ic on table with white a4 paper

it's ok la, they just wont get my business lor

read a bit, retail center also like no do porting service one.

 

[RLWZ21]

my concern is voice call. if 1 or 2 bar, but if still have vowifi, i dont have to worry about voice call.

but my china phone dont have vowifi.

what phone are you using? cos mine is abit 1-2 year old and have vowifi activated and working with wifi call sign.

 

[cheekeong_7]

Anyone able to get 5G? I read somewhere IOS user can get 5G.

 

[Tedicious]

Anyone able to get 5G? I read somewhere IOS user can get 5G.

dont have, still on 4G+

 

[Genjuros]

Went to their roadshow on Saturday, got their sim card and requested to port in from Vivifi. Got no signal around 11pm last night and popped in my eight sim card and it worked then. However, now I can't use my number and the temporary number given does not work. How to fix and contact their support? The WhatsApp is just an automated robot.

 

[BabyTurkey]

I visited the Service Center at Lucky Plaza (304 Orchard Road #01-84) today and was informed by David that it is closed today and tomorrow, and will reopen on Wednesday.

Lucky Plaza Service Centre is open. I just collected my sim (Online port-in) from there. I think what he means is that the free trial sim collection at Service Centre is not available now, and will resume on Wed, which is their norm.