Eight Telecom discussion thread

[windwaver]

which provider were u using? any outstanding bills with them?

Maxx -> Sunday night activated. Tuesday ported in

ZYM -> Monday evening 7pm activated. This morning wee hours ported in

so far seems like if activate early part of the day, will get activated by the wee hours of the “same” day or if not both above takes around 2 days

What? 2 days only?

I've sent them emails but no reply on what's taking so long to port.

What's wrong with their support?

 

[gapboy]

What? 2 days only?

I've sent them emails but no reply on what's taking so long to port.

What's wrong with their support?

low cost MVNO ... took them 1 mth to cancel my line and replied

 

[~sabaisabai~]

What? 2 days only?
I've sent them emails but no reply on what's taking so long to port.
What's wrong with their support?

who is your previous provider?
it took 5 hours for my line to port over

 

[identity_1991]

which provider were u using? any outstanding bills with them?

Maxx -> Sunday night activated. Tuesday ported in

ZYM -> Monday evening 7pm activated. This morning wee hours ported in

so far seems like if activate early part of the day, will get activated by the wee hours of the “same” day or if not both above takes around 2 days

I ported on Monday. Yesterday night my VIVIFI the line gone liao. This morning I checked, my eight still using temporary number. My main number cannot call through also. Means what?

 

[Habrosus]

low cost MVNO ... took them 1 mth to cancel my line and replied

Took mine only a couple of days, and that's only because I didn't furnish them with the required info via email the first time round, thus the delay.

Probably bad luck with yours.

 

[Habrosus]

I ported on Monday. Yesterday night my VIVIFI the line gone liao. This morning I checked, my eight still using temporary number. My main number cannot call through also. Means what?

Wait a few more hours coz by late morning should be alright.

 

[~sabaisabai~]

I ported on Monday. Yesterday night my VIVIFI the line gone liao. This morning I checked, my eight still using temporary number. My main number cannot call through also. Means what?

restart your phone. see it works

 

[Habrosus]

who is your previous provider?
it took 5 hours for my line to port over

Porting process happens around 11pm onwards. Sometimes slightly earlier.

Your request was sent in that evening, thus those number of hours. If you sent in about lunchtime, then it'd probably be 10 hours instead.

 

[commandowolf]

low cost MVNO ... took them 1 mth to cancel my line and replied

I terminate my free line very fast, sent email on Monday 7pm, Tuesday 9am receive email is terminated liao.

 

[~sabaisabai~]

Porting process happens around 11pm onwards. Sometimes slightly earlier.
Your request was sent in that evening, thus those number of hours. If you sent in about lunchtime, then it'd probably be 10 hours instead.

noted. thanks
I port in at 530pm by 1025pm I was on eight liao

 

[bumdssa]

Bukit batok, beside bus interchange..

AHH can collect from other place. I thought only ubi and lucky plaza. Nice!

 

[windwaver]

low cost MVNO ... took them 1 mth to cancel my line and replied

Seems like experience with them is varied.

 

[windwaver]

who is your previous provider?
it took 5 hours for my line to port over

I did my porting online and there wasn't any issue.

Now I'm left in limbo not knowing the status of my port after a week and no replies after sending emails.

Don't think I'll recommend this telco to family members.

 

[Velton]

My free line terminated in 1min. Physical at Ubi.

You all want continue free line again then online sign up new line. Pick up at the same place again.

 

[gapboy]

I did my porting online and there wasn't any issue.

Now I'm left in limbo not knowing the status of my port after a week and no replies after sending emails.

Don't think I'll recommend this telco to family members.

Seems like the immediate respond from "Eight" is to go UBI direct not doing online since 90% people are commenting they get their lines terminated with immediate action.

 

[Jurong640]

My free line terminated in 1min. Physical at Ubi.

You all want continue free line again then online sign up new line. Pick up at the same place again.

My free line terminated within a min after emailing them.

 

[Habrosus]

Seems like the immediate respond from "Eight" is to go UBI direct not doing online since 90% people are commenting they get their lines terminated with immediate action.

You do it at Ubi there's someone there to enter it into the system.

You send by email then all those thousands of emails daily have to be sorted out before distributing for action.

Makes sense? So it's just our recommendation here to head for Ubi if you want fast(er) action.

Just look at those questions posted in Eight's FB page. I can imagine what the staff have to deal with daily, including in those emails.

I've only recommended the likes of Maxx and Eight... and even Singtel promos online to people who're willing to read instead of waiting to be spoon-fed. To these people, I just give a brief and the link. Want to see or not isn't my business.

 

[windwaver]

Seems like the immediate respond from "Eight" is to go UBI direct not doing online since 90% people are commenting they get their lines terminated with immediate action.

My line was terminated after repeated emails but now the same thing is happening, no status to my port in despite emailing them few times.

 

[windwaver]

My free line terminated within a min after emailing them.

That's why I say the experience is varied.

 

[crystalnox]

That's why I say the experience is varied.

There’s no need to use a larger font size, we can read with the default size. Larger sizes are like shouting.