Eight Telecom discussion thread

[Gymrat76]

Receive calls while u r overseas - deduct from idd allowance.

Make calls back to sg when u r roaming overseas - deduct from idd allowance.

make calls to a third country while u r roaming overseas - sponsor my air ticket. I will let u know.

when u r in sg and make calls overseas - deduct from idd allowance.

Thanks for the note on #1.

#2 and #4 I know from reading the FAQ. #3 I will try myself when I'm overseas next week but thanks for the offer

 

[Habrosus]

Mine is a genuine case.

Of course, yours is something that's really missing.

Let's give them more time to iron things out.

To Christmas 2025

 

[TyL3r_DuRd3n]

#2 and #4 I know from reading the FAQ. #3 I will try myself when I'm overseas next week but thanks for the offer

Selfish

 

[Gymrat76]

Selfish

I cannot afford lei, there's a reason I'm on an $8 plan

 

[Jurong640]

Post #1 updated to show free plan is no longer available.

Soon, this question confirm will pop up again

 

[ekardo]

Post #1 updated to show free plan is no longer available.

Soon, this question confirm will pop up again

if can include those FAQ that is not in the official site will be perfect!

 

[NovelLobster]

I cannot afford lei, there's a reason I'm on an $8 plan

You can get it cheaper than $8 per month if you search “eight top up” in Shopee!

we are planning to meet here in Christmas 2025. Join us?

 

[TyL3r_DuRd3n]

I cannot afford lei, there's a reason I'm on an $8 plan

then please spend some times to read within the thread.
I am sure you can afford that because your questions had been discussed thoroughly before.

 

[TyL3r_DuRd3n]

Post #1 updated to show free plan is no longer available.

Soon, this question confirm will pop up again

no more free plan????

port over from simba got problem?

how to call an international number?

if i sign up today, when will porting process begin?

how long does physical sim card take to arrive in my mailbox?

how much is the delivery fee?

if i roaming overseas, can i receive calls?

 

[swathe]

How to cancel the free line?

 

[NovelLobster]

no more free plan????

No.

port over from simba got problem?

Problems usually arise from ID information being different across telcos, or if your current plan is due for renewal soon

how to call an international number?

Google

if i sign up today, when will porting process begin?

If you activate your eight SIM card or eSIM today, usually porting in starts on the same day at night around 10pm to 11pm. Takes 1-3 days to complete assuming no issues with your ID information between telcos, and/or your current plan is not up for renewal

how long does physical sim card take to arrive in my mailbox?

We don’t know. If you don’t receive it, best to go to Ubi service centre with your physical IC to collect and initiate port in there. We do not recommend going to any other service centre other than the one at Ubi, based on our experience

how much is the delivery fee?

We don’t know. Google or check eight FAQ

if i roaming overseas, can i receive calls?

yes, talk time minutes will be deducted from IDD allowance for all calls made to overseas numbers, or received from overseas numbers. Same applies if calling overseas or receiving overseas calls when you’re in Thailand (for example).

To request for line termination

Send email to

helpme@eight.com.sg

with the following :

1. Name as per NRIC:
2. Last 4 digits of NRIC:
3. Your eight number:
4. Your date of birth:
5. Photo of the back of your SIM card/Screenshot of your “myaccount” login

 

[loganrunning]

How to cancel the free line?

@TyL3r_DuRd3n you can add this to your list

 

[NovelLobster]

no more free plan????

port over from simba got problem?

how to call an international number?

if i sign up today, when will porting process begin?

how long does physical sim card take to arrive in my mailbox?

how much is the delivery fee?

if i roaming overseas, can i receive calls?

You just bookmark my previous post above lah. Then you paste in your replies to whoever. You can use this link: https://bit.ly/3XLij03

 

[NovelLobster]

@TyL3r_DuRd3n you can add this to your list

I searched the thread and use this for line termination

To request for line termination

Send email to

helpme@eight.com.sg

with the following :

1. Name as per NRIC:
2. Last 4 digits of NRIC:
3. Your eight number:
4. Your date of birth:
5. Photo of the back of your SIM card/Screenshot of your “myaccount” login

I also created a public page here—this one I can edit more easily (but I’m a bit more guailan there): https://bit.ly/3XLij03
(pls note this page is not indexed by search engines)

pls let me know which one you all prefer

 

[Habrosus]

https://www.eight.com.sg/faq-manage-my-account

 

[NovelLobster]

https://www.eight.com.sg/faq-manage-my-account

I’ve updated both my HWZ post and the public page

 

[Habrosus]

I’ve updated both my HWZ post and the public page

That's for those with more back to basics questions.

You sure are working very hard for 8.

 

[viethai]

How to cancel the free line?

I cancel my free line on tue, received reply and line was terminated all within 15 mins

Send email to

helpme@eight.com.sg

with the following :

1. Name as per NRIC:
2. Last 4 digits of NRIC:
3. Your eight number:
4. Your date of birth:
5. Photo of the back of your SIM card/Screenshot of your “myaccount” login

 

[DuoMaxwell]

Mine is a genuine case.

Ported Sunday, was working for a day until totally no signal.
Exchange emails and they make you go through FAQ reset, shwap and all, then go silent. No line to call, emails never respond, even go down lucky plaza- they swap a sim and didn’t work, they said they will call back but never call back.. 2 days later line is down.
It’s to a point that you feel there is no one at eight working. That’s why we would pay premium for service.