Eight Telecom discussion thread

[myPosting]

Anyone sign up at eight retailers before? Do you pick up the sim card at the same time? Do they provide port in as well?

 

[Habrosus]

Anyone sign up at eight retailers before? Do you pick up the sim card at the same time? Do they provide port in as well?

What and where

https://www.eight.com.sg/where-to-buy

 

[A7997A]

In general, IDD min is not for roaming, it is when u call an overseas number when u are in Sg. This part is quite straightforward once u understand the concept. Hope this help those who were confused

That part is easy, I believe everyone understands that.
The confusion is eight only have the following statement for calls when roaming :

Our plans do include 288mins roaming calls back to Singapore and at the destination you roam at! For SMS, there will be no issues to receive OTP but our plans do not include outgoing SMS at the moment.

However, the entitlement in the plan page only have the following, roaming minutes is not mentioned at all:

• 228GB Local Data
• 10GB APAC Roaming
• 2GB Intl Roaming
• 588 Mins Local Talktime
• 288 Mins IDD Talktime
• 88 Local SMS

Furthermore IDD minutes and roaming minutes are both the same number at 288 minutes.
That leads to a confusion as to eight's IDD is also used as roaming minutes in the same bucket and indeed, based on early post there are multiple reference that imply these 2 are the same.

CIS clear states the following, which distinguishes the IDD minutes vs VoLTE minutes, in fact there are 3 different VoLTE minutes bucket for roaming which is very nice.

288 IDD mins,
288 VoLTE incoming minutes,
288 VoLTE outgoing mins to home country (Singapore),
288 VoLTE outgoing mins to local country (the country that you roam

 

[Rxgn]

That part is easy, I believe everyone understands that.
The confusion is eight only have the following statement for calls when roaming :

Our plans do include 288mins roaming calls back to Singapore and at the destination you roam at! For SMS, there will be no issues to receive OTP but our plans do not include outgoing SMS at the moment.

However, the entitlement in the plan page only have the following, roaming minutes is not mentioned at all:

• 228GB Local Data
• 10GB APAC Roaming
• 2GB Intl Roaming
• 588 Mins Local Talktime
• 288 Mins IDD Talktime
• 88 Local SMS

Furthermore IDD minutes and roaming minutes are both the same number at 288 minutes.
That leads to a confusion as to eight's IDD is also used as roaming minutes in the same bucket and indeed, based on early post there are multiple reference that imply these 2 are the same.

CIS clear states the following, which distinguishes the IDD minutes vs VoLTE minutes, but having 3 different VoLTE minutes bucket for roaming does sounds a bit too good to be true.

288 IDD mins,
288 VoLTE incoming minutes,
288 VoLTE outgoing mins to home country (Singapore),
288 VoLTE outgoing mins to local country (the country that you roam

So long story short for eight, when in malaysia pick up incoming call is under free idd 288min?

 

[A7997A]

So long story short for eight, when in malaysia pick up incoming call is under free idd 288min?

No, is a different category, is under free roaming, not free IDD.

 

[myPosting]

• 
  
• What are the ways for SIM card collection and activation?
  • If you sign up online: You can receive and activate your SIM cards via postal mail or collection at eight retailers.
  • If you sign up directly via the eight retailers: The SIM is already activated! You can start using our service!
  Anyone can confirm can sign up and collect SIM at retails?

 

[Kelvin0217]

• 
  
• What are the ways for SIM card collection and activation?
  • If you sign up online: You can receive and activate your SIM cards via postal mail or collection at eight retailers.
  • If you sign up directly via the eight retailers: The SIM is already activated! You can start using our service!
  Anyone can confirm can sign up and collect SIM at retails?

Yes, done that.

 

[chaiscool]

That part is easy, I believe everyone understands that.
The confusion is eight only have the following statement for calls when roaming :

Our plans do include 288mins roaming calls back to Singapore and at the destination you roam at! For SMS, there will be no issues to receive OTP but our plans do not include outgoing SMS at the moment.

However, the entitlement in the plan page only have the following, roaming minutes is not mentioned at all:

• 228GB Local Data
• 10GB APAC Roaming
• 2GB Intl Roaming
• 588 Mins Local Talktime
• 288 Mins IDD Talktime
• 88 Local SMS

Furthermore IDD minutes and roaming minutes are both the same number at 288 minutes.
That leads to a confusion as to eight's IDD is also used as roaming minutes in the same bucket and indeed, based on early post there are multiple reference that imply these 2 are the same.

CIS clear states the following, which distinguishes the IDD minutes vs VoLTE minutes, in fact there are 3 different VoLTE minutes bucket for roaming which is very nice.

288 IDD mins,
288 VoLTE incoming minutes,
288 VoLTE outgoing mins to home country (Singapore),
288 VoLTE outgoing mins to local country (the country that you roam

Incoming VoLTE minutes not free? Even local ones?

 

[OutBreak]

Any penalty if you use more than 228GB quota? The data network will be cut off?

 

[~sabaisabai~]

Any penalty if you use more than 228GB quota? The data network will be cut off?

cut off

 

[A7997A]

Incoming VoLTE minutes not free? Even local ones?

That is what is listed under the plan, as well as partial extract for the roaming section from CIS.

This is the full list from CIS, roaming & IDD call in bold, local call in italics.

228GB Local data,
88 SMS,
588 Local mins, (outgoing)
288 IDD mins,
10GB Roaming data APAC,
2GB International Roaming data International,
Free Caller ID,
Free local incoming mins and SMS,
288 VoLTE incoming minutes,
288 VoLTE outgoing mins to home country (Singapore),
288 VoLTE outgoing mins to local country (the country that you roam

 

[eyz]

shopee expert, what is the best time to get coins and what CC to use to buy topup ?

 

[Tedicious]

shopee expert, what is the best time to get coins and what CC to use to buy topup ?

Try between 12pm to 2pm. They have a cashback of 200 coins daily

 

[amazingone]

shopee expert, what is the best time to get coins and what CC to use to buy topup ?

12-2pm lunchtime cashback voucher+mari credit card

 

[eyz]

12-2pm lunchtime cashback voucher+mari credit card

Try between 12pm to 2pm. They have a cashback of 200 coins daily

thanks guys.

 

[alex22]

12-2pm lunchtime cashback voucher+mari credit card

Dun use mari credit card to instant pay, u compare.

 

[sgreview]

I've a Changi Mobile number that I want to port over to Eight, the billing cycle is 10/10 to 9/11 which I've paid the bill for. So is it safe to apply via Eight website on 5/11 to port over to avoid paying another month?

 

[tclong]

I've a RedOne number that I want to port over to Eight next month. So is it safe to apply via Eight website on 27/11 to port over by the end of the month?

I used to be a subscriber of redONE. I wanted to share my experience with the porting process from redONE to eight. I visited the Ubi Service Center on a weekday morning, and my redONE mobile numbers were successfully ported over on the same day, just after 11 PM. The following day, I was able to use my mobile numbers with eight.

 

[loganrunning]

I've a Changi Mobile number that I want to port over to Eight, the billing cycle is 10/10 to 9/11 which I've paid the bill for. So is it safe to apply via Eight website on 5/11 to port over to avoid paying another month?

no one here can state with certainty whether it is safe or not. We can only talk about probabilities.

i suggest you look at it from another angle, as there are many reports of failed port-ins.

if the port in on 5 nov fails, you may need to pay for another month to try again.

if you port in now (since you said you have made the decision to port in), and if the port in is successful, you "waste" the balance of the already paid subscription. if it fails, you still have some time to figure out the cause, rectify it, and try again.

end of day, you have to figure out which option has a higher probability of success, and if it fails, which has the lower downside. then you can make a considered decision.