Eight Telecom discussion thread

[gapboy]

today still holiday, intern haven’t come back work.

intern off day

 

[tangifox]

Found a nice number I like under Starhub 5G Lite $22/month No Contract
After sign up with Starhub, I can port number over to Eight, correct ?

Need to take note if there’s any minimum period to stay with StarHub before porting out.

Other than this point, better check with StarHub and eight as well whether there are any restrictions.

I tend to believe no restrictions but there are some strange things from StarHub.

1) StarHub new SIM Only plans cannot port in from or port out to StarHub Prepaid plans (postpaid as per IMDA classification) as per the reports.

2) eight also does not accept the port-in from StarHub Prepaid plans.

3) But then StarHub Prepaid plans have no issues to port out to SingTel/M1 MVNOs.

Thanks guys, just tried the number porting from Starhub to Eight. It was literally instantaneous. Cancelation on the Starhub side, activated on the Eight side.

 

[koreanlover]

But this 10.80 plan only last if you dont upgrade.

If you go overseas and need more data after upgrade then stuck liao.

Hopefully the price remain, the benefits same as $8 plan so techinically you paying more for 5G nia.

If you just need a bit more data when overseas , can buy the add-on.

 

[Honda_typeR]

If you just need a bit more data when overseas , can buy the add-on.

yeah guess have to do some math which is more worth it.

Fingers crossed the price stays @10.80 lol.

 

[xiaofan]

Thanks guys, just tried the number porting from Starhub to Eight. It was literally instantaneous. Cancelation on the Starhub side, activated on the Eight side.

Nice. Looks like it is very fast within Starhub (Starhub, eigh and giga).

Last time my collegue also mentioned to me it was very fast to port from giga to eight.

 

[stupidog]

guys, i am currently using Eight & paid for the 1 year plan.

am i able to port out ?

 

[neptunesea]

guys, i am currently using Eight & paid for the 1 year plan.

am i able to port out ?

Yes, but you will lose the remainder of your plan entitlements.

 

[stupidog]

Yes, but you will lose the remainder of your plan entitlements.

i signed up few days ago, bought a nice number and paid for a 1 year plan

but chose the wrong plan, wanted 5G but see wrongly chose 4G lol

if they dun let me change plans i will port to Singtel Hi.

 

[neptunesea]

i signed up few days ago, bought a nice number and paid for a 1 year plan

but chose the wrong plan, wanted 5G but see wrongly chose 4G lol

if they dun let me change plans i will port to Singtel Hi.

by right according to the FAQ, no upgrades or downgrades. their cs may be flexible and allow it.

https://www.eight.com.sg/help/mobile#1-year-plans-6

• Can I upgrade or downgrade my plan after signing up for a 1-Year Plan?​

  Once you sign up for a 1-Year Plan, it’s set for the whole year, give you the peace of mind of constant connectivity. If you have used all your entitlements, simply purchase our affordable add-ons starting from just $3.88. Learn more here.

 

[stupidog]

by right according to the FAQ, no upgrades or downgrades. their cs may be flexible and allow it.

https://www.eight.com.sg/help/mobile#1-year-plans-6

if cannot then nvm lor, i will port out anyway lol

 

[neptunesea]

by right according to the FAQ, no upgrades or downgrades. their cs may be flexible and allow it.

https://www.eight.com.sg/help/mobile#1-year-plans-6

if cannot then nvm lor, i will port out anyway lol

actually there is conflicting information, i believe this FAQ was to allow 1 year plan holders to upgrade to 5G when eight launched 5G services, as back then eight was 4G only. not sure if it is still relevant now.

under 5G FAQ upgrades are allowed to the $18 1 year plan ($168). No info if $11.80 4G 1 year plan ($128) can be converted to $10.80 5G 1 year plan (also $128).

https://www.eight.com.sg/help/mobile#5g-services-4

• Can I upgrade my current 1-year plan (either $8 or $11.80) to the $18 1-year 5G plan?​

  Yes, you can! You can either:
  • Write in to helpme@eight.com.sg with the following:
  • Please provide your full name as per NRIC, your 8-digit mobile number, your current 1 Year plan and the 5G plan you’d like to upgrade to. Or visit one of our service centres in person and request the upgrade on site.

 

[stupidog]

actually there is conflicting information, i believe this FAQ was to allow 1 year plan holders to upgrade to 5G when eight launched 5G services, as back then eight was 4G only. not sure if it is still relevant now.

under 5G FAQ upgrades are allowed to the $18 1 year plan ($168). No info if $11.80 4G 1 year plan ($128) can be converted to $10.80 5G 1 year plan (also $128).

https://www.eight.com.sg/help/mobile#5g-services-4

thanks man, i will pop by their SC this few days

 

[lenseview]

If top up at 1st day of event, thursday, today is the 7 working day right? Still havent receive the bonus. Anyone received the bonus? Which day top up?

Edit: received the 3X $28 top up bonus at 1430hrs. Top up on 1st day thursday at 1600hrs.

 

[ZhuTou!]

Just realised i cannot receive sms but can send out. My last auto top up sms notification is at april. May top up never get sms notification. Anyone happen before?

 

[timsum]

port in on 3rd day, free 2 mths received..bonus not yet

 

[Baddieko]

$84 free credit just in. Really Tuesday. I count 5 workings days only, have 2 public holiday inbetween.

 

[BBCWatcher]

Just realised i cannot receive sms but can send out. My last auto top up sms notification is at april. May top up never get sms notification. Anyone happen before?

That's an unusual combination. I think you'll need to e-mail Eight or stop by one of their customer service centers to troubleshoot that problem.

 

[DenOOO]

Free credits in for top up done on Friday 2pm.

1 shot $56 also credited no issues.

 

[amazingone]

Same, my $56 bonus credit has came in, topped up $56 straight and not $28*2

 

[yhw22]

$84 free credit just in. Really Tuesday. I count 5 workings days only, have 2 public holiday inbetween.

when did you do the top-up?