Eight Telecom discussion thread

[hereiam7788]

 

[pratik28]

8 4g plans (Senior / Double Eight) very mixed reviews , some said getting only 2 , 3 mbps while some can consistently get 80 , 90 mbps!!!
Simba Senior plan consistently gives me 10-20 mbps only , ok at home but not the best speeds and often no network in mrt.
Singtel hi $5 4g senior plan gave me 150 - 200 mbps but seems like it has been phased out and replaced by a $7 5g senior plan starting this month.

 

[yusoffb01]

For those of you already on the $10.8 or $14.8 5G plan, do you see your data quota in the App increased to the new ones as advertised? Mine is still showing all the old ones. Not sure if it will only refresh upon the next billing cycle?

its immediate

 

[livetofly.sg]

Now in Japan, using iPhone, the $14.80 plan can use 5G under NTT Docomo. But cannot make any phone calls, the voice message keeps saying “you cannot make phone calls under the Eight Mobile Plan…”

 

[i_dun_understand]

Now in Japan, using iPhone, the $14.80 plan can use 5G under NTT Docomo. But cannot make any phone calls, the voice message keeps saying “you cannot make phone calls under the Eight Mobile Plan…”

Strange...I thought supposed to come with roaming voice call ?

 

[miragez]

Strange...I thought supposed to come with roaming voice call ?

Since when they supported roaming voice call ? I only know SIMBA / M1 Maxx have only

 

[obedwgy]

Strange...I thought supposed to come with roaming voice call ?

You mean IDD? Calling from singapore to overseas number

 

[i_dun_understand]

Since when they supported roaming voice call ? I only know SIMBA / M1 Maxx have only

Must turn on Volte in order to call. Comes with 288 mins cover incoming calls, outgoing calls back to Singapore, and outgoing calls to local numbers in the country you are visiting.

Personally I yet to try out but this is as per their website advisement.

 

[pratik28]

So guys i realised something... 6am to 5pm and 8pm to 6am... Eight speed is (i am using Senior 4G)
download =110mbps and upload = 40mbps
5pm to 7pm\8pm.. download = 5mbps and upload = 25mbps.

I couldn't download my latest iOS firmware at 5.30pm. LOL! it said "6 hours remaining'

Are you still getting that 110mbps 4g speed or what are the speeds now ?
Most Eight 4g users said throttling has increase only recently since last 1 to 2 months , not sure its temporary or location based or crowded area congestion based

 

[livetofly.sg]

Must turn on Volte in order to call. Comes with 288 mins cover incoming calls, outgoing calls back to Singapore, and outgoing calls to local numbers in the country you are visiting.

Personally I yet to try out but this is as per their website advisement.

I have all the options under mobile service enabled, I also carry an Android phone with another Eight line under $10.8 5G plan and VOLTE switched on. Both phones able to hook on the NTT Docomo networks here with roaming data connections. But both phones cannot make outgoing calls to +65 numbers, the voice message saying the same thing that Cannot make outgoing calls on the Eight mobile line… So contradicting to their website advertised 288 mins roaming call minutes under supported Volte Network!

 

[OnePunch!!]

I have all the options under mobile service enabled, I also carry an Android phone with another Eight line under $10.8 5G plan and VOLTE switched on. Both phones able to hook on the NTT Docomo networks here with roaming data connections. But both phones cannot make outgoing calls to +65 numbers, the voice message saying the same thing that Cannot make outgoing calls on the Eight mobile line… So contradicting to their website advertised 288 mins roaming call minutes under supported Volte Network!

if idd is so important best to have backup if not just use WhatsApp

 

[livetofly.sg]

if idd is so important best to have backup if not just use WhatsApp

Well, it is not important, just wanna leverage this traveling overseas opportunity to test out the roaming call feature of Eight, which can be a key differentiator vs other MVNO suppliers. Nowadays, expecting minimum usage of phone calls, but it could still be a “life saver” under certain rare circumstances.

And finally, after my phone’s network provider “Auto” switched to another telco KDDI, I am able to make phone calls without any issues.

 

[koohansen]

Now in Japan, using iPhone, the $14.80 plan can use 5G under NTT Docomo. But cannot make any phone calls, the voice message keeps saying “you cannot make phone calls under the Eight Mobile Plan…”

I managed to receive incoming voice call (not WhatsApp) on NTT, this was in Feb this year. I never tried outgoing

 

[amazingone]

Now in Japan, using iPhone, the $14.80 plan can use 5G under NTT Docomo. But cannot make any phone calls, the voice message keeps saying “you cannot make phone calls under the Eight Mobile Plan…”

That's strange, last year November I was able to call back to Singapore when roaming on NTT network when using the $8 plan. I'm using iPhone if that helps.

 

[gapboy]

That's strange, last year November I was able to call back to Singapore when roaming on NTT network when using the $8 plan. I'm using iPhone if that helps.

I had a "similar" issue using NTT last year connected but no data coming in on ST MVno.. had to manually switch to another telco i.e KDDI or Softbank then it works, just roaming data for this case.

 

[amazingone]

I had a "similar" issue using NTT last year connected but no data coming in on ST MVno.. had to manually switch to another telco i.e KDDI or Softbank then it works, just roaming data for this case.

I had data issue too on NTT roaming on my Singtel 15.28 plan too, switching to SoftBank gives a better experience.

 

[shaolinpigu]

Reply from Eight customer service:

Please be informed that if you upgrade your current plan, you will not be able to downgrade back to the old Double Eight $8 plan. The lowest available plan you can downgrade to will be the new $8.80 plan.

 

[kun1he2]

I'm on $10.80 Value Eight plan.
Can see that $8 Double Eight plan is still a selectable option for next recharge as well as change of plan.
Didn't go through with it, so can't confirm for sure that the transaction will go through.

Perhaps their business intention is to remove the old options soon - so that's their official response.

 

[JAYSCS]

I'm on $10.80 Value Eight plan.
Can see that $8 Double Eight plan is still a selectable option for next recharge as well as change of plan.
Didn't go through with it, so can't confirm for sure that the transaction will go through.

Perhaps their business intention is to remove the old options soon - so that's their official response.

Those who are happy with the $8 plan better dont change plan anyway, it could be a point of no return.

 

[obedwgy]

Yeah, I have confirmed with staff from comex, they said if you are with old plan, continue with old plan, else once you upgrade, you can't go back.