Error Code (Black Screen + Auto-Restart)

Providence

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I just encountered a weird thing on my PC. After playing BF4 for half-a-day, my PC monitor simply went black for a short while. The PC was still running as I could hear the hard drive operating in it. Then the PC simply auto-restarted by itself and the boot-up screen asked me whether to boot up in Safe Mode or normal way. :eek:

The following details are the error code which I managed to uncover.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8009998310
BCP2: FFFFF8800F1A2034
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\120113-36707-01.dmp
C:\Users\Alexander\AppData\Local\Temp\WER-93834-0.sysdata.xml

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Log Name: Application
Source: Microsoft-Windows-WMI
Date: 12/1/2013 3:34:42 PM
Event ID: 10
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Asgard-XP
Description:
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WMI" Guid="{1edeee53-0afe-4609-b846-d8c0b2075b1f}" EventSourceName="WinMgmt" />
<EventID Qualifiers="49152">10</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-12-01T07:34:42.000000000Z" />
<EventRecordID>74096</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Asgard-XP</Computer>
<Security />
</System>
<EventData>
<Data>//./root/CIMV2</Data>
<Data>SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99</Data>
<Data>0x80041003</Data>
</EventData>
</Event>
 

Providence

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The first half of the code is taken from a pop-up message in the Safe Mode OS. The other half is pulled from the Event Viewer after a normal start-up.
 

jtjt00

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Maybe your MSI N560GTX 1GB Ti Twin Frozr II OC overheat or going up lorry?
 

peterchan75

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Turn off the auto restart and see what is the BSOD code. Cheap and fast way is to reseat gfx or reinstall gfx driver.
 

havetobuy

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Maybe your MSI N560GTX 1GB Ti Twin Frozr II OC overheat or going up lorry?

yeap overheatin
me owned set not overheatin..butt ram undered powered(8 gigs)
openned too many prawns noddles store on average 12 bowls
 

Providence

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I checked the GPU Temperature on MSI Afterburner and found that it reached 50 degrees without any application and the PC is idling. Thus, I shut down and removed the graphics card for cleaning. After that, I installed it back and the temperature remained stable at 38 degrees during idle. :)

Thanks, guys!
 

Providence

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Guys! I checked the GPU temperature on MSI Afterburner and found that it could reach 75 degrees when I am playing Battlefield 4. Is that temperature normal with my current graphics card?

And I just realized that I can see strange patches of artifacts on the landscape of a mission. While I am flying or driving, I can see the landscape been altered randomly in patches as I move ahead. Only the landscape is affected by the artifacts and the other stuffs are alright.

Is it my graphics card overheating? I just cleaned it recently. And I tested on Diablo 3 and StarCraft 2: Heart of the Swarm. No artifact. :(

I think I need to buy an air spray canister from Challenger tomorrow. To spray my PC and get rid of the dust.
 

Providence

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No. But I tried playing Battlefield 3 online last night and there is no artifact though.

Then I played Mass Effect 3 and Battlefield 3 online this morning. No problem. Strange. The temperature is 35 degrees at idle mode and it will hit 58 degrees for Mass Effect 3/Battlefield 3.
 

myzzy1

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my gtx 460 has been acting this way for quite some time now. black screen during games, graphic driver crashing, freezing screen while browsing internet. Is it possible that the card is dying?
 

Providence

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Hmm... Your case seems to be quite serious. Is the warranty still valid? Did you check the ventilation cooler fan and the heatsink? Are they choked with dust?
 

myzzy1

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Hmm... Your case seems to be quite serious. Is the warranty still valid? Did you check the ventilation cooler fan and the heatsink? Are they choked with dust?

i do constant cleaning and it appears that alot of folks are getting this problem. In actual fact i have been getting it for almost a year already.

https://forums.geforce.com/default/...wser-tdr-troubleshooting-updated-2-24-2012/22

https://forums.geforce.com/default/...-tdr-errors-display-driver-nvlddmkm-stopped-/

GeForce GTX 460 black screen freeze - Graphics Cards - Graphics & Displays

just unsure how to resolve it. Anyone has a solution? It appears that this problem is quite exclusive to gtx 460.
 
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