Fake Redmi Phone

KitKatKitKat

Junior Member
Joined
Mar 30, 2014
Messages
64
Reaction score
0
Redhot Redmi has entered Singapore market, as well as the fake versions.
I'm posting this thread to WARN everybody who has purchased Redmi through unofficial channels in Singapore (Meaning any other channels other than their official website Xiaomi Singapore and Singapore's major mobile communication companies), or who failed to grab one during Redmi's last online sales and intends to find one as soon as possible due to frustration.

Redmi obviously has created a hype here, and their hunger sales strategy works. But there is nothing you can do. And the best thing you can do is WAIT!:s13: Wait for the next sales! DONT BE FOOLED by those advertisements in some websites with very attractive prices like S$169. I know you won't even mind if the price is set at even S$200. "What a bargain!! And I don't need to compete with so many crazy people in a once every month online sales!" Maybe this is what you are thinking. Well, then you are in trouble. You may buy a fake version, and you are not even aware of it. Why? Because you have never touched or used a redmi before and the one you bought with ease just looks so real, "thanks" to the "brilliant:eek:" replicating technology nowadays.

I'm writing this article painstakingly, why am I writing this? Because I've been through this. I was fooled. I bought a fake redmi from Qoo10.sg, and it took me 1 whole week to realize that my phone is a highly sophisticated fake version. There are plenty of symptoms before it finally triggered me to download some verification softwares to check the authenticity of the phone. The phone was really crappy, software crashes, slow camera, very bad battery (dead at 30%). Initially I was thinking "Well, that's because it costs only 200 dollars, and it's a MADE IN CHINA product". How ironic it is, this China product actually performs quite well, only if it's real.

I will list down my experiences with this phone, why I suspect this is fake, what is the proof, it's really a long story. But before you lost your patience to read on, let me tell you some key methods to check whether the phone is fake.

1. Download a software called "CPU Z" from Google Store, check the phone spec revealed by this software and verify against the advertised Redmi spec.
This is the screenshot of my test on the fake phone, notice the highlighted spec:

CPUZ:
33a565d.jpg


2. Download a software called "鲁大师" from Xiaomi Store. Use "一键验机" to verify. It will tell you right away whether it's a fake phone.
This is the screenshot of my test on the fake phone:

鲁大师:
168993s.jpg


DO NOT USE the software "安兔兔“(which is more popular than the above two, I admit) to verify, why? The fake phone is so clever that it replaces your downloaded software version with an old version automatically, and it will show you the original genuine spec. OMG! And I'm really worried that the above 2 softwares may be targeted by the new fake versions as well...... Be very careful!

For those people who are really cautious or curious, you can additionally check the IMEI of the phone. You can get the IMEI from the back of your box or the back of your phone under the battery. Simply google this IMEI online. If you find some results, BINGO, most likely there are some other people querying this same number for verification purpose, you don't even need to click on the search results, the phone is a replica. This is how I ascertain for the first time that my phone is fake. :(
5vrhx1.jpg


Well, there are many other ways to check, let me list down a few:
1. Check the box, all Redmi manufactured after 2013 July has a 20 digit authentication code covered under a layer of anti-counterfeit coating at the back of your box. If you can't find this coating, it may be fake.
Picture here, left one is fake:
5fgsi9.jpg


2. Ask the seller to give you another set of redmi (Think of some reasons). Open the back cover, take out the battery, check whether the IMEI and Serial number are the same as your current phone. This sounds funny, but you will get to find out that they are the same for both phones if they are fake. I got 2 phones from a Qoo10 seller in different dates, one for personal use and the other for company lucky draw. I didn't bother to check when I get the phones from Sim Lim Square. And later when I verify with the lucky draw winner, I'm so surprised to find out that the 2 phones have the same IMEI and Serial number!! Why? Because they are the replicas of the original authentic Redmi phone!! Here is the picture, can it be more fake? And if you look carefully, there is a number behind the serial number, in my case, it's "001". This "001" actually means it's fake version 001, there is fake versions 000 and 002 as well as I get the information from the internet.
2ui7igk.jpg


If you realize that your phone is fake, BE VERY FIRM TO ASK FOR REFUND, and spread this message because I believe there are already over thousand people being cheated in Singapore.
If the seller threatens you, please don't be afraid, leave the shop for your own safety first, and then call the police. By Singapore law, selling counterfeit branded product is a CRIME which will put the criminal (Yes criminal!) in jail for up to 5 years, or subject to a fine up to maximum of S$100,000 or BOTH. Check out the link below:
Is it illegal to sell replicas of branded goods in Singapore?

Once again please forward this message if you find it to be helpful. Redmi Note is coming, so please be aware, the replication industry might have already started production. Open your eyes big big!
 

cscs3

Arch-Supremacy Member
Joined
Jun 4, 2000
Messages
21,733
Reaction score
133
It is not fakes. Basically is the same phone with different version of OS. Those without Google Play store is likely to be set sold in China.

Chances is you could not get firmware update too.
 

KitKatKitKat

Junior Member
Joined
Mar 30, 2014
Messages
64
Reaction score
0
It is not fakes. Basically is the same phone with different version of OS. Those without Google Play store is likely to be set sold in China.

Chances is you could not get firmware update too.

You are wrong.
They are different phones, spec wise they are very different already. Basically they completely replicates Redmi's design with low quality workmanship and inferior core and hardware, and then sell it in the name of Xiaomi with a branded price. This is called “clone”, “illegal copy”, or "pirated". In Chinese word, it's called "山寨". Now it's not illegal to sell this kind of phone in China, but the original brand can choose to suit the replica company. But in Singapore, selling counterfeit branded product is a crime.

Well, of course there is a way to get firmware update even for fake product, the replicating manufacturers are catching up, if not how can they handle customer complain? It's an industry!

If you are talking about China version Redmi, then it's a different story, nothing wrong with that. But have you verified that it's a genuine copy? :)

To compare the spec of genuine and fake Redmi:

Real Redmi:
CPU: MTK MT6589T
CPU Frequency: Quad-core 1.5GHz
Screen Resolution: 1280×720
Camera: 8MP with F2.2 lens

Fake Redmi:
CPU: MT6572
CPU Frequency: Dual-core 1.2GHz
Screen Resolution: 960×540
Camera: 6MP with F2.8 lens (Fake 001 version)


Singapore Trade Marks Act (Chapter 332, Revised Edition 2005)

Importing or selling, etc., goods with falsely applied trade mark

49.—Any person who —


(a) imports into Singapore for the purpose of trade or manufacture;


(b) sells or offers or exposes for sale; or


(c) has in his possession for the purpose of trade or manufacture,


any goods to which a registered trade mark is falsely applied shall, unless he proves that —


(i) having taken all reasonable precautions against committing an offence under this section, he had, at the time of the commission of the alleged offence, no reason to suspect the genuineness of the mark and on demand made by or on behalf of the prosecution, he gave all the information in his power with respect to the persons from whom he obtained the goods; or


(ii) he had acted innocently,


be guilty of an offence and shall be liable on conviction to a fine not exceeding $10,000 for each goods or thing to which the trade mark is falsely applied (but not exceeding in the aggregate $100,000) or to imprisonment for a term not exceeding 5 years or to both.


[Trade Marks 1992 Ed., s. 73]
 
Last edited:

BlitzStryker

Master Member
Joined
Dec 20, 2011
Messages
2,747
Reaction score
0
Confirm fake. Not sure if he is defending the sellers. Obviously different specs.

And they are claiming it is original Xiaomi redmi even when we are asking for authenticity. It is outright cheating.

And for selling at the same price and leading customers to think it is real, it is outright cheating too. There are many threads and complains online, but for the many who bought from Qoo10, they are not it savvy people who surf forums like us and they are still kept in the dark. Do spread around.

Free bump for you. Mod can properly make a sticky across the smartphone forum regarding fake Xiaomi. Thanks.
 

skipper

Arch-Supremacy Member
Joined
Jan 1, 2000
Messages
11,198
Reaction score
0
It is not fakes. Basically is the same phone with different version of OS. Those without Google Play store is likely to be set sold in China.

Chances is you could not get firmware update too.

spec is so different yet you can say is not fake ?
 

KitKatKitKat

Junior Member
Joined
Mar 30, 2014
Messages
64
Reaction score
0
Confirm fake. Not sure if he is defending the sellers. Obviously different specs.

And they are claiming it is original Xiaomi redmi even when we are asking for authenticity. It is outright cheating.

And for selling at the same price and leading customers to think it is real, it is outright cheating too. There are many threads and complains online, but for the many who bought from Qoo10, they are not it savvy people who surf forums like us and they are still kept in the dark. Do spread around.

Free bump for you. Mod can properly make a sticky across the smartphone forum regarding fake Xiaomi. Thanks.

Thank you. Let's pump it up. Another bad thing is it creates very bad user experience. All 3 batteries (Mine and my colleague's) dies at 30%, super crap camera that's super slow in focus, it takes almost 2 seconds to focus in proper light, and doesn't retain any details, very inaccurate and unresponsive touch screen that creates tons of error during typing and navigating, and when you cannot even open Facebook, that's very frustrating. The shame is it took me 1 whole week to suspect whether the product is real, I think my alertness has reduced to a great extent in Singapore. I trust too much on the seller.
 

Salapi

Arch-Supremacy Member
Joined
Nov 20, 2008
Messages
20,272
Reaction score
0
It is not fakes. Basically is the same phone with different version of OS. Those without Google Play store is likely to be set sold in China.

Chances is you could not get firmware update too.

come on lah, use your god damn eyes to see. they are totally different! :eek:
 

casshern

Master Member
Joined
Nov 21, 2005
Messages
3,670
Reaction score
0
It is not fakes. Basically is the same phone with different version of OS. Those without Google Play store is likely to be set sold in China.

Chances is you could not get firmware update too.

i will have some of what u are having! :s22::s22:
 

Elnoxv

Master Member
Joined
Jan 28, 2008
Messages
4,326
Reaction score
6,829
Spreading here is no use. Yahoo or Stomp might be more useful.
If not better, spread it to NewsPaper like today. It will be helpful and create a bigger awareness for police / legal Parties to take actions.
 

yapcc

Member
Joined
May 21, 2000
Messages
310
Reaction score
0
I am also a victim of the fake Xiaomi phone. I believe I got it from the same supplier as kitkatkitkat mentioned, as my phone exhibited the same quirks as mentioned in the first posting.

The first time I suspected something fishy was the fact that my box did not come with a serial number. Also, the firmware was suspiciously fixed at a much earlier version (JNCHAB2.0), when the latest version is already at 13.0

In addition, it was IMPOSSIBLE to update the firmware, using the official updater (obviously fishy) and also through the rooting method. I tried the root method and was presented with some error message of "partition size does not match".

CPU-Z did show the resolution to be 960 * 540 instead of the 1280 * 720. Interestingly, they managed to trick Google store into installing only a certain version of antutu that reports the fake information.

I managed to secure an authentic Redmi through the last sale, which was sadly delayed by glitches in Paypal. Still waiting for Xiaomi to resolve the payment issue on their side.
 

yapcc

Member
Joined
May 21, 2000
Messages
310
Reaction score
0
Thank you. Let's pump it up. Another bad thing is it creates very bad user experience. All 3 batteries (Mine and my colleague's) dies at 30%, super crap camera that's super slow in focus, it takes almost 2 seconds to focus in proper light, and doesn't retain any details, very inaccurate and unresponsive touch screen that creates tons of error during typing and navigating, and when you cannot even open Facebook, that's very frustrating. The shame is it took me 1 whole week to suspect whether the product is real, I think my alertness has reduced to a great extent in Singapore. I trust too much on the seller.

The seller from Qoo10 sounded very friendly and replied to my questions promptly. I was totally fooled by the seller.

Mine also suffered from sluggish performance. I didn't know and even told my colleagues that the MIUI is sluggish (not knowing the phone was the cause). Swiping to unlock the phone was very slow and keyboard touches always registers the wrong key. I had used China phone before (Cubot GT99, using MTK6589 @ 1.2GHz) and it was definitely a much better experience than the fake Redmi.

I did email to the seller to ask about the firmware update, and was told to bring the phone back so that they could upgrade for me. Anyway, I just treat this as an expensive lesson. Always insist on buying from the official channel! If only Xiaomi could release enough handsets to meet the huge demand.
 

KitKatKitKat

Junior Member
Joined
Mar 30, 2014
Messages
64
Reaction score
0
The seller from Qoo10 sounded very friendly and replied to my questions promptly. I was totally fooled by the seller.

Mine also suffered from sluggish performance. I didn't know and even told my colleagues that the MIUI is sluggish (not knowing the phone was the cause). Swiping to unlock the phone was very slow and keyboard touches always registers the wrong key. I had used China phone before (Cubot GT99, using MTK6589 @ 1.2GHz) and it was definitely a much better experience than the fake Redmi.

I did email to the seller to ask about the firmware update, and was told to bring the phone back so that they could upgrade for me. Anyway, I just treat this as an expensive lesson. Always insist on buying from the official channel! If only Xiaomi could release enough handsets to meet the huge demand.

If you consider the amount of profit behind, they treat you nicely because they want more people to buy from them... Wondering whether you bought from Applism?
 

KitKatKitKat

Junior Member
Joined
Mar 30, 2014
Messages
64
Reaction score
0
I am also a victim of the fake Xiaomi phone. I believe I got it from the same supplier as kitkatkitkat mentioned, as my phone exhibited the same quirks as mentioned in the first posting.

The first time I suspected something fishy was the fact that my box did not come with a serial number. Also, the firmware was suspiciously fixed at a much earlier version (JNCHAB2.0), when the latest version is already at 13.0

In addition, it was IMPOSSIBLE to update the firmware, using the official updater (obviously fishy) and also through the rooting method. I tried the root method and was presented with some error message of "partition size does not match".

CPU-Z did show the resolution to be 960 * 540 instead of the 1280 * 720. Interestingly, they managed to trick Google store into installing only a certain version of antutu that reports the fake information.

I managed to secure an authentic Redmi through the last sale, which was sadly delayed by glitches in Paypal. Still waiting for Xiaomi to resolve the payment issue on their side.

Haha, mine also cannot upgrade using the official package. I managed to ROOT using ROOT Master, but it caused a lot of bugs, Google Contact shown installed but cannot find the icon, and it keeps on prompting some error saying google process stops.. very annoying. You should ask for refund, but there are 2 guys behind the counter really fierce, be aware.
 

KitKatKitKat

Junior Member
Joined
Mar 30, 2014
Messages
64
Reaction score
0
Spreading here is no use. Yahoo or Stomp might be more useful.
If not better, spread it to NewsPaper like today. It will be helpful and create a bigger awareness for police / legal Parties to take actions.

Sent the email to Stomp, no reply from them yet. Sent a message to Today via facebook just now. Meanwhile Qoo10 replied me today that the Compliance Team is investigating on this. Not sure how serious they are.
 

annai

Member
Joined
Jun 18, 2000
Messages
361
Reaction score
0
OMG. I checked mine and it fits the TS description. Where can I seek redress?

I have purchased this phone online via Qoo10.sg and picked up the phone from Pan**** at Kembangan Plaza.

To all other users, to be sure. Please purchase from authentic Xiaomi sources like xiaomi.sg to prevent being conned.

:mad:
 
Last edited:

Mclairs83

High Supremacy Member
Joined
Jan 1, 2000
Messages
28,928
Reaction score
2,549
It is not fakes. Basically is the same phone with different version of OS. Those without Google Play store is likely to be set sold in China.

Chances is you could not get firmware update too.

u blind?

every MIUI version that is custom flash/original also get a firmware update.

maybe u like to explain the same serial no. & IMEI?

obviously u must one of the many other seller that sell fake xiaomi.
 

KitKatKitKat

Junior Member
Joined
Mar 30, 2014
Messages
64
Reaction score
0
OMG. I checked mine and it fits the TS description. Where can I seek redress?

I have purchased this phone online via Qoo10.sg and picked up the phone from Pan**** at Kembangan Plaza.

To all other users, to be sure. Please purchase from authentic Xiaomi sources like xiaomi.sg to prevent being conned.

:mad:

You should first complain to Qoo10, and also call the seller for refund, present the evidence. Save the evidence somewhere in your PC for the later use in case you want to file police report. Be very firm, they are doing illegal things.
 

cscs3

Arch-Supremacy Member
Joined
Jun 4, 2000
Messages
21,733
Reaction score
133
OMG. I checked mine and it fits the TS description. Where can I seek redress?

I have purchased this phone online via Qoo10.sg and picked up the phone from Pan**** at Kembangan Plaza.

To all other users, to be sure. Please purchase from authentic Xiaomi sources like xiaomi.sg to prevent being conned.

:mad:


Qoo is a bad place to shop of high value product. Full of clone products at this site.
 
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top