Dear Akai,
Please order a new case from our site. It has the mic port.
Our warranty policy insures that your case is free from any defects. Please refer to the instructions below to order your warranty replacement. So that we may better understand the issue please send the defective product along with a note about the issue you are having to:
UAG Warranty
5491 E. Philadelphia St.
Ontario, CA 91761
The following are simple instructions for ordering your warranty replacement from UAG.
Please head over to the our site and place an order for your replacement product using the "shop" link.
During check out you will have an opportunity to enter your personal warranty code: XXXXXXXXXXXXXXXXXXXX
Your domestic replacement product will arrive in 5-7 business days
Your international replacement product will arrive in 14 -21 business days.
IMPORTANT: Please read
You will NOT need to provide credit card/ debt card information during the order when you use the provided code.
You are expected to return the defective item within two weeks to the address listed at the top of this email; failure to do so may result in a charge for the replacement case.
Direct any questions or concerns to customer service.
Thank you for your patience with this matter.
Kind Regards,
UAG Support