Generic Audio Driver Detected Issue

[Matrock5]

I tried all the fix in the link still no sound etc.

However I tried something else, I plug in my earphone into my pc and everything was ok already I could play all the YouTube videos with sounds! Sigh

I don't think its hardware issue, just play any mp3 songs randomly and see the sound ok.

Could be due to windows 10, are you using the same install media for asus and also lenovo laptop ?

you can also try fix 2 and fix 3 below :
https://www.drivereasy.com/knowledge/fix-audio-services-not-responding-windows-10-with-pictures/

 

[oddbasket]

Windows 10 build 1803 and 1809 forced an install of an intel audio controller on intel chipset based system. Systems such as laptops which uses other branded audio solutions stopped working because of it.

Update KB4468550 fixes it, and replaces the intel driver with Microsoft's High Definition Audio Controller.
http://www.catalog.update.microsoft.com/Search.aspx?q=KB4468550

Troubleshooting will still show Generic Audio Driver Detected since sound card manufacturers have not updated drivers for the audio controller and just deferred to use Microsoft's High Definition Audio Controller. This is known to cause audio crackling or popping and broke USB sound cards where the crackling is most obvious, but there's no solution for it yet.

Those on USB sound cards experiencing audio crackling, should restore before 1803.

 

[Matrock5]

Hi how do i manually install the KB4468550 once I have downloaded it? I have manually clicked on it but was unable to execute it.

Windows 10 build 1803 and 1809 forced an install of an intel audio controller on intel chipset based system. Systems such as laptops which uses other branded audio solutions stopped working because of it.

Update KB4468550 fixes it, and replaces the intel driver with Microsoft's High Definition Audio Controller.
http://www.catalog.update.microsoft.com/Search.aspx?q=KB4468550

Troubleshooting will still show Generic Audio Driver Detected since sound card manufacturers have not updated drivers for the audio controller and just deferred to use Microsoft's High Definition Audio Controller. This is known to cause audio crackling or popping and broke USB sound cards where the crackling is most obvious, but there's no solution for it yet.

Those on USB sound cards experiencing audio crackling, should restore before 1803.

 

[5star_pundit]

have you tried dl the motherboard driver from the manufacturers website

 

[Matrock5]

Yup. I read that this Microsoft patch could help solve the audio issue.

have you tried dl the motherboard driver from the manufacturers website

 

[Matrock5]

Try booting with a linux thrumvdrive to further confirm if it's a software or hardware issues.

oh ya i boot with a linux thumbdrive and the same issue persists i was not able to play any music videos from the browsers. when i did a test sound or start up my laptop i can hear the default windows start up sounds.