Genting FAQ - Part 2

[givansingapore]

Those days are gone.

All check-in at FWH are carried out at self-check-in kiosk. In fact, you need to pay extra to check in at the counter.

Subject to room availability, you also have to option to pay rm5 surcharge to check in early (as early as 6am). So you don't need to wait until 3 or 4pm previously for your room.

The only thing about the kiosk is that they are programmed to work after 8 am. So between 6 to 8 in the morning you still need to q up at the check in counter.

 

[Hweehwee88]

The only thing about the kiosk is that they are programmed to work after 8 am. So between 6 to 8 in the morning you still need to q up at the check in counter.

6am started now, but I don't know until what time, but confirm 6am can check in early, add Rm5, I just get my 2 night free and will move in winwin hotel after this 2 night

 

[givansingapore]

6am started now, but I don't know until what time, but confirm 6am can check in early, add Rm5, I just get my 2 night free and will move in winwin hotel after this 2 night

I'm not disputing the 6am check in for my earlier response.

 

[Paul Lee]

The only thing about the kiosk is that they are programmed to work after 8 am. So between 6 to 8 in the morning you still need to q up at the check in counter.

My last 2 trips there, I checked in slightly after 6am at the kiosk.

Usually, before 6am, you can see a bunch of people waiting at the kiosks waiting to check it. You need to move around and check the different kiosks cos not all the kiosks will be operational at the same time.

It also depends on room availabilities. In an earlier trip this yr, no rooms were available until after 9am. So all the kiosks were put on standby mode until the rooms became available.

 

[kiatme]

My last 2 trips there, I checked in slightly after 6am at the kiosk.

Usually, before 6am, you can see a bunch of people waiting at the kiosks waiting to check it. You need to move around and check the different kiosks cos not all the kiosks will be operational at the same time.

It also depends on room availabilities. In an earlier trip this yr, no rooms were available until after 9am. So all the kiosks were put on standby mode until the rooms became available.

does early check in apply to all hotels ?
or just first world ?
Tried googling but no info for Theme park hotel, does early check in apply for there as well ?

 

[Paul Lee]

does early check in apply to all hotels ?
or just first world ?
Tried googling but no info for Theme park hotel, does early check in apply for there as well ?

AFAIK only first world.

Never stay at TPH so can't comment.

Maxim confirmed no early check-in.

Long time never stays at Resort Hotel but I rem seeing self-check-in kiosk there but not sure if early check-in is an option.

 

[vaxvms]

AFAIK only first world.

Never stay at TPH so can't comment.

Maxim confirmed no early check-in.

Long time never stays at Resort Hotel but I rem seeing self-check-in kiosk there but not sure if early check-in is an option.

FYI maxim earliest time i try to check in is 10am....but only given key ard 11am

 

[Paul Lee]

FYI maxim earliest time i try to check in is 10am....but only given key ard 11am

The earliest I got my card key at Maxim was around 1230.

I usually take the night coach and pre-register after reaching there. Then wait for them to SMS when the room is ready. But sometimes the SMS dun get through and you just need to go check with them.

 

[givansingapore]

does early check in apply to all hotels ?
or just first world ?
Tried googling but no info for Theme park hotel, does early check in apply for there as well ?

My last trip, I did check in at 1 plus when I reached Theme Park Hotel. Really depends on room availability.

 

[Garlic & Butter]

what happens if we no-show for the free rooms at FWH? the T&Cs says will impose a penalty but dint say what kind

 

[fadefade]

what happens if we no-show for the free rooms at FWH? the T&Cs says will impose a penalty but dint say what kind

for me i wrote email to them to cancel the room... no penalty for that...

 

[Paul Lee]

December must pay cash to book rooms

No leh. Last Dec I stay Maxim also free.

 

[fadefade]

No leh. Last Dec I stay Maxim also free.

maybe cuz u are a gold card member?

 

[givansingapore]

No leh. Last Dec I stay Maxim also free.

The free room booking is out for this Dec?

 

[lifesucksmakefarts]

Nope! Promotion will open in mid September. Some rooms still available. Although some of the more popular rooms during the Christmas period is snapped up by paying people already.

The free room booking is out for this Dec?

 

[Queenie02]

Hi Bro Kia, can PM the driver's contact? Almost 3 yrs never go up, planning to go in Oct

Hi, can send me the contact too. Thanks

 

[kia0042]

Hi, can send me the contact too. Thanks

PMed liao, please check.

 

[vaxvms]

The free room booking is out for this Dec?

yes...already OUT

 

[vaxvms]

The earliest I got my card key at Maxim was around 1230.

I usually take the night coach and pre-register after reaching there. Then wait for them to SMS when the room is ready. But sometimes the SMS dun get through and you just need to go check with them.

me pre-reg when i reached
than hang ard lobby n go pester the recp when no q
be nice to them n normally they will try their best to accomodate

 

[givansingapore]

yes...already OUT

They didn't offer me any free room yet. :-(