Genting FAQ - Part 3

WinGoh

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just to check, 1st time going up after it re-open. Need to go membership counter to change card?
 

kevinlaikf

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just to check, 1st time going up after it re-open. Need to go membership counter to change card?

If passport changed, yes.
If old card using 4-digit password, yes. Change to a new card using 6-digit password.
Only newer GRC support NFC cashless payment via GEM (Genting Electronic Money).

If you are gold card holder, don't foolish queue together with red/silver cards holders, there is a counter (near 2nd-to-3rd floor escalator) inside sky casino for gold/plat card holders. Short queues, generally less than 10 people in queue.
 

givansingapore

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If passport changed, yes.
If old card using 4-digit password, yes. Change to a new card using 6-digit password.
Only newer GRC support NFC cashless payment via GEM (Genting Electronic Money).

If you are gold card holder, don't foolish queue together with red/silver cards holders, there is a counter (near 2nd-to-3rd floor escalator) inside sky casino for gold/plat card holders. Short queues, generally less than 10 people in queue.
Gold/Plat card holders should go to the counter outside Genting Club. No q over there generally.
 

lilycll

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Thanks! So means must go in casino to try out then will know need to change anot.

The membership is valid for 5yrs and renewable. However the card status (not tier level) will valid for 2yrs and will need to be updated or re-validated against your particulars like card temporary suspended.
 

vaxvms

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If passport changed, yes.
If old card using 4-digit password, yes. Change to a new card using 6-digit password.
Only newer GRC support NFC cashless payment via GEM (Genting Electronic Money).

my passport cfm chg but still using old card
put in card to machine they ask enter 6 digit new pin after keying your old 4 digit new pin

btw my member card is reg using NRIC not passport # accordin to my profile
 

givansingapore

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The membership is valid for 5yrs and renewable. However the card status (not tier level) will valid for 2yrs and will need to be updated or re-validated against your particulars like card temporary suspended.
I returned to the resort after 2 years after border closure and have not changed anything apart from the etg/slots pin. So I don't understand what you mean by the card status need to be updated or re-validated.
 

lilycll

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I returned to the resort after 2 years after border closure and have not changed anything apart from the etg/slots pin. So I don't understand what you mean by the card status need to be updated or re-validated.

Their system keep track of the member profile (particulars etc) and will suspend it if member has been inactive for some time eg 2yrs. They could have mass reviewed, updated and extended the 'expiry' date after resumed from the covid 'stoppage' time.

It similar like our cash card or those rewards card auto suspended if inactive for some time and need go kiosk or counter to revalidate so not necessary member profile but card expired.
 

kevinlaikf

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my passport cfm chg but still using old card
put in card to machine they ask enter 6 digit new pin after keying your old 4 digit new pin

btw my member card is reg using NRIC not passport # accordin to my profile

Same there.. first application i used NRIC (old blue Msian-travel passport)even up to now, their system will use NRIC to countercheck when u selfcheck-in by kiosk.. U WILL get Invalid Passport message unless u write to them to update the booking system to update to passport to current passport number.

Very weird, before 2020, I had no issue with Kiosk.

Genting Reward Card system and OneLogin Hotel booking are two different system, and they don't sync them regularly. Best to give them a call, u get better offer.

example: i got a birthday month free hotel stay, and a 25/9 sunday premium draw free stay, using the apps booking or web booking.. i cant get 5D/4N days by paying only 2 nights with GP, but i got it by calling them to book. Make sure to verify that application is done with new passport number.
 

LifeIsJinHappy

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Going up for the first time in a long while.

Any fast way to get to gold? Like changing an amount of non refundable chips?

I remember only gold area got bacarrat which can open by player.

Is the texas holdem player vs player for gold members only?

Lastly any food to recommend? I remember seeing a thread on some famous restaurants outside, mid hill or something.
 

ghregular

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I returned to the resort after 2 years after border closure and have not changed anything apart from the etg/slots pin. So I don't understand what you mean by the card status need to be updated or re-validated.
the best idea rgds card issues n htl chkin is upon reaching the mountain after these 2 yrs is to go straight to counter to update everything passports cards n what nots.
 

vaxvms

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Going up for the first time in a long while.

Any fast way to get to gold? Like changing an amount of non refundable chips?

I remember only gold area got bacarrat which can open by player.

Is the texas holdem player vs player for gold members only?

Lastly any food to recommend? I remember seeing a thread on some famous restaurants outside, mid hill or something.
book crawford hotel and staff will approached u for free upgrade to gold when i eating breakfast or sitting at lounge playing phone

not sure iszit "while stock lasts"
 

kevinlaikf

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My recent experience in Genting Sun-Thu (25-29/9)

Yes, i was lucky at the ETG, brought back extra 4K SGD.

But on the Wednesday night, i had developed double vision.. I recalled rubbing my eyes while playing at ETG. This double vision persists till I returned to SG.

Went to CGH Medical Centre Eye Clinic, they said it could be muscle fatigue or just a eye infection as it affect only my extreme left viewing arc.

Today I had a uncontrollable cough with a pinching pain at the throat.

Yes, I got my first covid infection.

Moral of the story, sanitise your hands before and after each games.
No eyes rubbing, No nose digging, No teeth picking.. etc..

Other alternative likely venue of infection, the massage bed at the massage centre near Resort Hotel.
Or the return trip bus seat.

Sent from my friend's mobile.
 
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vaxvms

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take care bro kevinlaikf

yes...i always once a while sanitise my hand when i see
i like the smell n feeling haha.....just that i like the smell of fresh new paint lolxxxxxxx
but some might disagreed
 
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