Genting FAQ - Part 3

Joined
Mar 18, 2018
Messages
233
Reaction score
14
Please use only renewal to change card detail for passport, and indicate your arrival date/time as renewal collection. It will save u at least the time for renewal, no need 6 hrs wait.

Dont expect them to reply u. After the 4th day of application, keep pressing them for a email reply on renewal status, I waited 2 weeks no reply, when i ask for a update the day before my visit, they replied me on the 4th day, when i had already returned SG.

Dont try your luck on self-check-in kiosk, you will get "Invalid Passport error" when u scan your passport.
Just queue behind the Kiosk assistant lines there are 3-4 of such queues next to kiosks.
If your wallet is fatter, u can go straight to physical counter, do it at a fee.

After check-in, go to membership counter and get the card renewed.
If you dont use online application, u had to wait for 6 hrs later as they wrote u a come-back-6-hr-later appointment slips.
hi all, wanted to ask - is there a confirmation email after you submit the renewal application? realised after I submitted, no confirmation given, and page just redirected to genting page. appreciate if anyone had done this before. cheers, TIA
 

kenjoa

Junior Member
Joined
Aug 23, 2013
Messages
58
Reaction score
9
hi all, wanted to ask - is there a confirmation email after you submit the renewal application? realised after I submitted, no confirmation given, and page just redirected to genting page. appreciate if anyone had done this before. cheers, TIA
Yes, after a few days, they will send u email n tell u ur application for renew n date have been approved n when n where to collect.
 

ghregular

Arch-Supremacy Member
Joined
Jan 2, 2019
Messages
14,679
Reaction score
5,784
B5 curry mee sedap in a cold morning

20221210-104914.jpg
 

kevinlaikf

Arch-Supremacy Member
Joined
Jul 19, 2000
Messages
12,471
Reaction score
2,625
It had been over 5 years since I took a flight in/out KLIA Malaysia, wish to try take flight in/out of MY and either aerobus/grab up to Genting in my January trip..

Any tips?
What is the time buffer you give for hotel checkout before the KL departure flight avoiding KL lunch time traffic.
 

PenPineapple

Member
Joined
Apr 11, 2019
Messages
207
Reaction score
63
It had been over 5 years since I took a flight in/out KLIA Malaysia, wish to try take flight in/out of MY and either aerobus/grab up to Genting in my January trip..

Any tips?
What is the time buffer you give for hotel checkout before the KL departure flight avoiding KL lunch time traffic.
Recommend don't take plane... 🤣 I took once recently, the time taken much longer than just take coach from sg to genting.... You have to take into account flight delay (30min-1h), immigration clearance (another 30mins-45mins), grab to genting (2hours+)... Overall flight not worth. _. More expensive and longer time.
 

bruiser69

Supremacy Member
Joined
Jul 9, 2021
Messages
7,542
Reaction score
3,717
Can any bro share what are the advantages of being Gold member compared to Silver? I ish Gold nao. Kum sia.
 
Last edited:

kevinlaikf

Arch-Supremacy Member
Joined
Jul 19, 2000
Messages
12,471
Reaction score
2,625
Can any bro share what are the advantages of being Gold member compared to Silver? I ish Gold nao. Kum sia.

Card renewal you had a priority queue inside SkyCasino (2nd floor next to escalator to 3rd) and Gold/Plat Membership counter at Highland Hotel. You get serviced under 20mins most of the time.

If you drive there, there is complimentary all-day parking.

Above is official, unofficially, you get more free rooms offers if you visit Casino often.
 

bruiser69

Supremacy Member
Joined
Jul 9, 2021
Messages
7,542
Reaction score
3,717
Card renewal you had a priority queue inside SkyCasino (2nd floor next to escalator to 3rd) and Gold/Plat Membership counter at Highland Hotel. You get serviced under 20mins most of the time.

If you drive there, there is complimentary all-day parking.

Above is official, unofficially, you get more free rooms offers if you visit Casino often.
Kum sia for the info, bro
 

fateless

Senior Member
Joined
Feb 15, 2005
Messages
2,227
Reaction score
485
Hi. Sky casino level 2 computer stations in operation? Heard it was down few months back.

that’s the cheapest min bet I can find for baccarat for my mum.
 

PenPineapple

Member
Joined
Apr 11, 2019
Messages
207
Reaction score
63
Hi. Sky casino level 2 computer stations in operation? Heard it was down few months back.

that’s the cheapest min bet I can find for baccarat for my mum.
By computer stations you mean FSG tablet? Never seen those down before. Few months back also no issue.
 
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top